Shop Reviews

We had dinner and the service was great—the staff were all super friendly and the restaurant was really nice and spacious. The food had some hits and misses. The Teochew marinated Duck and Pork Knuckle was alright, but the duck was a little bland and the sauce needed more flavor. We did, however, love the tender Sauteed Diced Beef with Garlic Chips and the fragrant Fried Rice with Taro.

If people don't realise, this outlet, Liat Towers and the Pacific Plaza outlet (non-aircon btw!) charge slightly more (about $0.30 more) than the Starbucks outlets elsewhere in Orchard. There is no reason to crowd here. Also, after the renovation, the place has lost it's cosy warm feel. Replaced by a sterile bright "modern" look with terrible seating arrangements.

Peace quiet and to eat my lunch at ION Orchard Starbucks.

Cool respite in the middle of busy-mall Orchard Ion. The place is relatively clean given the high traffic and staff keeps it tidy and neat, going around the place to do occasional checks. Got a chicken foldover (my fav!) and an iced matcha (6 scoops matcha) for a quick lunch because all the basement 2 eateries are fully packed. Will come back again but they lack sufficient counter seats (again, my fav). Also, the lighting isn’t very good for reading or writing but computer work is fine.

This outlet is a peaceful oasis on Saturday mornings compared to the chaotic liat Towers Starbucks. Service staff was nice and polite, also lots of seats available. Lighting was a bit too bright but still grateful for a quiet place to drink my coffee before work.

Ordered a cappuccino, staff at the counter asked for my name and I paid. Waited for awhile realising it’s taking a tad too long for the coffee to be made only to realise my name was never called out. It was just left sitting on the counter getting cold. Froth was terrible, probably because it’s been there for awhile and there wasn’t any sprinkle of chocolate on top. Not sure if this is the Starbucks coffee standard but I just feel like I was drinking watered down milk rather than coffee. If my name was too difficult, clarify. Not just leave as it is.

Female staff very rude! I think she is new here! Poor customer service! She made my order wrong. When I requested her to change my order! She throw the wrong order in sink in forcefully. Worst

Coffee and drinks as per star bucks standards , they get quite busy during the day so staff overwhelmed with orders , but okay overall .

Afiq was really nice. He noticed I was coughing and poured a glass of warm water without me asking. His kindness and personal touch are very much appreciated.

Cozy and comfy place to chill out and drink coffee. Atmosphere is good. Food and drink are nice. So far I found the barista here always pay attention and follow my drink customisation, and I got it correct as my request/expectation. And the food always reheated with the right temperature and it’s still hot when arrive to my table and even though I took some time to take pics and still hot when I eat it.