Shop Reviews

Had a lovely family lunch here today. We really enjoyed the dim sum and braised meats. Special thanks to Mei Mei for her thoughtful and attentive service. She noticed I was cutting food for my child and promptly offered a knife and fork without me asking. Plates were changed regularly, and the overall experience was smooth and pleasant.

If people don't realise, this outlet, Liat Towers and the Pacific Plaza outlet (non-aircon btw!) charge slightly more (about $0.30 more) than the Starbucks outlets elsewhere in Orchard. There is no reason to crowd here. Also, after the renovation, the place has lost it's cosy warm feel. Replaced by a sterile bright "modern" look with terrible seating arrangements.

🟨 This Starbucks cafe at Ion Mall's B3 level is always perpetually crowded most of the time. ✳️ I come here to get a coffee drink at times, but I don't always get a seat ( as this is a super popular joint here). 🩷 On rare occasions, I do find seats at times. Service staff is friendly here.

This outlet is a peaceful oasis on Saturday mornings compared to the chaotic liat Towers Starbucks. Service staff was nice and polite, also lots of seats available. Lighting was a bit too bright but still grateful for a quiet place to drink my coffee before work.

Ordered a cappuccino, staff at the counter asked for my name and I paid. Waited for awhile realising it’s taking a tad too long for the coffee to be made only to realise my name was never called out. It was just left sitting on the counter getting cold. Froth was terrible, probably because it’s been there for awhile and there wasn’t any sprinkle of chocolate on top. Not sure if this is the Starbucks coffee standard but I just feel like I was drinking watered down milk rather than coffee. If my name was too difficult, clarify. Not just leave as it is.

Really enjoyed the Frozen Yuzu Iced Black Tea – the yuzu cream was the 'cherry' on top! Be sure to download the Starbucks app to get a 'buy one get one free' offer!

I accidentally left my bag at the Starbucks in ION Orchard. Izah, a staff member there, kindly set it aside for me and actively helped by checking with customers at different tables to find the owner. Their attentiveness and care were much appreciated.

This has been my worst Starbucks expirence with me and my friend. As a regular customer to this chain my friends asked the worker who was already annoyed and had bad energy while ordering. She mistakenly put order twice and was not kind. Although there was the other workers who was very accommodating but it doesn’t change the fact of what the worker who had fake eyelashes darker skin and was a bigger size. I believe that this behaviour does not fit the job she was working in. She was meant to be kind understanding and respectful and while we ere trying to change the mistake she made she started giving us looks. Not good I recommend her to not work at customer service jobs. I will also add I ordered less ice for my dragon fruit refresher and got an iced shaken refresher when I tried to change it she started to become mad and was not having a good tone.

Cool respite in the middle of busy-mall Orchard Ion. The place is relatively clean given the high traffic and staff keeps it tidy and neat, going around the place to do occasional checks. Got a chicken foldover (my fav!) and an iced matcha (6 scoops matcha) for a quick lunch because all the basement 2 eateries are fully packed. Will come back again but they lack sufficient counter seats (again, my fav). Also, the lighting isn’t very good for reading or writing but computer work is fine.

Coffee and drinks as per star bucks standards , they get quite busy during the day so staff overwhelmed with orders , but okay overall .