Shop Reviews

🟨 This Starbucks cafe at Ion Mall's B3 level is always perpetually crowded most of the time. ✳️ I come here to get a coffee drink at times, but I don't always get a seat ( as this is a super popular joint here). 🩷 On rare occasions, I do find seats at times. Service staff is friendly here.

Cozy and comfy place to chill out and drink coffee. Atmosphere is good. Food and drink are nice. So far I found the barista here always pay attention and follow my drink customisation, and I got it correct as my request/expectation. And the food always reheated with the right temperature and it’s still hot when arrive to my table and even though I took some time to take pics and still hot when I eat it.

Had a really bad bout of diarrhoea 4-5 hours after visiting this outlet on the afternoon of Sunday 5 January 2025 (I know also because I could see the dragonfruit seeds). I think the ice used here must not be clean! Terrible and disappointing from Starbucks. Will not risk my health to return to this particular store. Also this outlet has some very noisy and loud Gen Z customers who will sit for hours and laugh loudly.

I accidentally left my bag at the Starbucks in ION Orchard. Izah, a staff member there, kindly set it aside for me and actively helped by checking with customers at different tables to find the owner. Their attentiveness and care were much appreciated.

Really enjoyed the Frozen Yuzu Iced Black Tea – the yuzu cream was the 'cherry' on top! Be sure to download the Starbucks app to get a 'buy one get one free' offer!

This has been my worst Starbucks expirence with me and my friend. As a regular customer to this chain my friends asked the worker who was already annoyed and had bad energy while ordering. She mistakenly put order twice and was not kind. Although there was the other workers who was very accommodating but it doesn’t change the fact of what the worker who had fake eyelashes darker skin and was a bigger size. I believe that this behaviour does not fit the job she was working in. She was meant to be kind understanding and respectful and while we ere trying to change the mistake she made she started giving us looks. Not good I recommend her to not work at customer service jobs. I will also add I ordered less ice for my dragon fruit refresher and got an iced shaken refresher when I tried to change it she started to become mad and was not having a good tone.

Junie Lee assisted me and my husband when we bought our couple watch 2 years ago. We recently got our Connected E4 watch, and as expected Junie meticulously explained the functionalities and the nitty gritty information of our watches. She is certain that our questions are clarified, made sure that the items are in excellent condition and therefore, we are happy and satisfied with our purchases. Thanks Junie for your excellent service. Highly recommended.

First time to purchase the watch and Ms Cynthia Lim who assisted us in choosing a watch that will suit my needs is very patient on explaining the details of each watch models we asked for. overall it was a great experience to purchase at Tag Heuer Ion Orchard . Second time was even more a wonderful experience going to Tag Heuer Ion Orchard and Cynthia Lim has assisted once more and have again done an excellent job. My daughter got her Tag as well.

One word, AMAZING! Loveeeee Junie’s service and sharing regards to Tag’s carrera. No intention to buy BUT! Deal was too good not to grab it. And Junie’s really never miss any details on how to take care of my new watch! Definitely coming back to her for servicing and who knows! Another watch! Thank you Junie from ION orchard!

“Freddie Koh from Ion, with over 20 years of experience in the luxury watch industry, shared insights far beyond what I’ve encountered from distributors. His expertise and patience were invaluable in helping me select the perfect watch as a gift, even estimating the ideal wrist size for a perfect fit. His positive approach and dedication instantly convinced me to make my purchase with him. I’ll definitely be returning to Tag Heuer for more. ”