Shop Reviews

my friend and i just left the store 15 mins ago and i don’t think this review can wait any longer. we would like to commend Sree on her amazing service. she helped us find the perfect gifts for our friend and was super patient with our requests. she was also cool and we felt like we could ask any questions at all without being judged. she was so nice which made our entire experience at lululemon ion enjoyable. she helped us pack the items and gave us some time to write something on the card as well thanks babes for helping another us out!!! ☺️🤍

I was buying pregnant women pants for yoga. Very friendly and nice services from everyone. Got 2 pants that I really like. So comfortable

Frances is the most helpful and kind employee I’ve ever met! I was struggling to find a top and she so patiently escorted me to everything I was looking for :)

Shout out to the team on the floor today at ION (08 June 25) especially the pair of staffs at the fitting room, everyone whom I had talked to were ever so open and helpful, going one step further to introduce/ recommend, helpful with sizing questions and definitely didn’t make any of the questions I asked seem silly as well. I hope my purchase gets delivered ok.

Had an extremely unpleasant experience when we tried returning a pair of pants to this store, which came with a small hole that was only discovered a few weeks later. The rude sales lady had the cheek to reply “Lululemon is not bulletproof ya” when we tried to reason with her this was a product quality issue not caused by us. I thought it this was a premium brand that offered warranty on their products but I was mistaken. Extremely disappointed with the service and attitude, not worth the premium pricing at all.

very wide product range collection.big retail space. staff really helpful! help me to decide about sizing, colour and model. good product knowledge also! quite much bigger than other lululemon outlet in sg i think. definitely will come back again next time!

A nice cosy escape for a decent brewed cuppa tea Amidst the hustle of B4 Ion Orchard. The staff are nice and friendly, they have a courtesy 45min dining notice although it's not enforced if there is no line for dine in. It's comfortable with 2 sets of 4 seats and a "bar" seating 2. Most teas are fresh brewed and they keep the place nice and clean. Interesting selection of cold brew introduced although the tea equipment is a tad pricey.

We ordered all four flavors of the cream puffs and particularly enjoyed the Earl Grey and Milk cream puff. The sweetness was well balanced, and the crispy shell added a delightful texture. However, the Eternal Garden cream puff had a somewhat artificial taste. The Chelsea Earl Grey tea was fragrant, smooth, and perfectly balanced. The number of seats are limited so dining in during peak hours may be challenging.

the hot matcha latte was really enjoyable and affordably priced ! the matcha itself was thick, slightly bitter and not astringent. i have tried lattes from many places locally and this place ranks highly. the male barista who made my drink today was friendly and sincere, and it added to the overall good experience :)

Ordered Shibuya Tea where description says with notes of honey and oak. Tasted exactly like a Lipton black tea. Ordered dine in but was served in a small takeaway cup with no presence of tea bags or tea leaves.