Shop Reviews

Complimenting JX Tan for his exceptional service. I wanted a set of si dian jin in the same series. But the design was already quite old and the necklace is sold out. He offered customisation to convert a bracelet into a necklace. As I needed it quite urgently he helped to expedite the process too. Thank you so much for going the extra mile! I really appreciate it :)

Went to the shop at ION today to shop for a gift and Debbie served me. She was patient and gave me very good recommendations that met my low budget. Warm and very approachable, Debbie even show me the latest designs on a few items and told me to take my time to consider. When i am ready, can just contact her. Not pushy and she does not give customers pressure to buy on the spot. Very good service attitude. Thank you Debbie. Will be back again to look for you when i need to get anything from your store.

Debbie, Goldheart ION. I did a trade-in on a piece of jewelry bought few years back and wore less than 5 times. Spotted a bracelet that I will wear regularly,. A nice piece Debbie recommended and suits me. She is someone that can be trusted as she recommends based on what suits me and my budget. She is someone who does not push a piece of jewelry for value and for her own sales benefits. Recommend you to look for Debbie. (Denise, 16 June 2025) ——- END ——- My compliments to Debbie, Goldheart ION. Debbie serves with a heart of genuine. She sells with what best suit me, my style and my preference. She does not sell what is of highest value. She does not sell what best benefits her. She sells what best suits me. I like her frank opinion, she is direct to tell me when the gold piece does not suit me. I visited her whenever I buy gold and not to anyone else. I recommend Debbie to you. You will not regret. (Denise, Aug 2024)

I recently bought a beautiful gold ring from Goldheart Singapore, and I have to say, the experience was top-notch thanks to Anna, my jewellery advisor. She was super friendly and really took the time to understand what I was looking for without pushing anything on me. Anna showed me a bunch of options that perfectly matched my style and budget No hard selling at all, just helpful advice that made the decision easy. The store has a great selection, and the quality is impressive. If you’re in the market for jewellery, definitely check them out and ask for Anna! Highly recommend.

Not difficult to find them, as you're walking towards Orchard MRT station. They're along the "Jewelry Street" of ION, at the basement. A fair bit of mass market products and price points, and accordingly the salespeople feels also the same. That said, to each their own, just not quite my type of jeweler here in Singapore. Didn't find anything that I like. Fun fact: It's cute how they have Rebecca as the celebrity endorser, while their neighbor has Sonia as their endorser.

Extremely good service from Elaine, Joey and Anna. Great selection of designs! Happy with my purchase! Thank you very much!

Had an amazing time shopping at Cartier. I am extremely please with Paris Hoe who serviced me throughout my engagement journey. She was there to answer all my questions as well as giving me the best options for my requirements. Please look for Paris for a personal and tailored service.

Great experience. Went in with plan to buy only a set of wedding bands but ended up with a few more on the list. We were served by JY who was patient, professional and precise in his recommendations.

I've had the privilege of being a patron of Serene Chan at the Cartier Ion store for several years now, and I can't say enough about the amazing service she provides. Serene's knowledge of Cartier's products and offerings is truly impressive and unparalleled. What sets Serene apart is her unwavering commitment to ensuring each customer's experience is nothing short of exceptional. She goes above and beyond to make sure every visit is memorable and tailored to your needs. In an industry where personalized service is paramount, Serene Chan stands out as a shining example of excellence. If you're in search of top-notch service and a warm, welcoming atmosphere, look no further. Serene is the embodiment of luxury and expertise at Cartier.

Awesome Experience the moment you stepped into the boutique. Was greeted warmly and attended by Eileen and JY. They are helpful and knowledgeable about the history of Cartier collections which makes our purchase more meaningful. Thanks for the attention and thoughtful recommendation.