Hann
Wanted to immerse myself in the festive spirit of shopping. So came to ION to browse around. Was shopping in another high end boutique but received neglect and poor services. So eventually walked into Dior unplanned and Vincent Khoo unassumingly came and asked how he could assist me. I have to say his attentiveness to serve as well as his sincerity without being pushy made me feel comfortable. So I eventually gifted myself with my 1st Lady Dior mini from my original intended purchase of a wallet chain bag . Sometimes it is the little care and sincerity that makes a world of difference in the final purchasing experience. Only during payment, I found out that he is actually the branch manager, didn't realised it cause he was not dressed in uniform. Thank you Vincent for making my day. I will certainly come back again.