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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Sheena Wadhwa Sheena Wadhwa

Absolutely disgusted by the customer service at the ion orchard branch. The job of the sales girl is to service not throw a fit and a disgusting body language especially after she realises you are not going to buy stuff. Such staff just being down the entire reputation of a brand

CHOW GENE CHOW GENE

Staff were friendly and thoughtful , the male Chinese sales person even offered us drinks and taught us how to use the ion app for redemption etc . Overall he portrayed professionalism and integrity in delivering good service which we appreciated!

Beans Beans

Ariff provided exceptional service when I visited Dior for a bag exchange. He was incredibly patient and helpful, even though I was quite indecisive. He took the time to assist me without any pressure, offering thoughtful recommendations and ensuring I found the perfect replacement. His warm and professional attitude made the whole experience delightful. Truly the best service I’ve received at Dior!

Mahikhon Junior Mahikhon Junior

The moment I stepped in, Jonathan made my partner and I feel welcomed, was served drinks while waiting for the product to be wrapped. Sha who was serving us, was very meticulous and professional in his duties. I would return again for the next purchase.

Haleyd Beauty Haleyd Beauty

I went to Dior to buy a bag on my Valentine's Day. And I was cared for by Ms Eleanor Zhang. She enthusiastically advised and helped me to choose a bag that suits me, then I have a small problem of paperwork and she was very enthusiastic to help me to complete. Thanks Dior thanks Ms Eleanor Zhang. Hope to regularly visit Dior.

Felicia Poh Felicia Poh

Being served by Eleanor at Dior ION was such a pleasant experience! She is meticulous, friendly, and genuinely nice. She went the extra mile to help me choose the perfect gift, making sure every detail was just right. I truly appreciate her effort and highly recommend her to anyone looking for excellent service and a thoughtful touch!

Belle Ang Belle Ang

Arts Exhibition. I like the colours, Daisy Toh. She went to Taiwan studied. Now back to "Return from Sojourn ". Just in case u r free n want to find out more. Give some support to our young artists. Sorry, I am too busy for Arts though....

Giang Ta Quynh Giang Ta Quynh

Had my floral art piece installed here during Voice of Art 2 Exhibition. I like its layout and definitely love the lighting of this place.

Thaddaeus Kwok Thaddaeus Kwok

A small but Very beautiful art gallery before heading up to ION Sky. Free to visit. Lovely paintings were there for the Myanmar Heritage exhibition.

Nikolai Sandved Nikolai Sandved

The ION Art Gallery had an amazing children’s art exhibition when we visited in July 2025. Here they really display that kids do not need to have simple trashy taste. Just amazingly. #SingaporeLove

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