Shop Reviews

Absolutely disgusted by the customer service at the ion orchard branch. The job of the sales girl is to service not throw a fit and a disgusting body language especially after she realises you are not going to buy stuff. Such staff just being down the entire reputation of a brand

Staff were friendly and thoughtful , the male Chinese sales person even offered us drinks and taught us how to use the ion app for redemption etc . Overall he portrayed professionalism and integrity in delivering good service which we appreciated!

Wanted to immerse myself in the festive spirit of shopping. So came to ION to browse around. Was shopping in another high end boutique but received neglect and poor services. So eventually walked into Dior unplanned and Vincent Khoo unassumingly came and asked how he could assist me. I have to say his attentiveness to serve as well as his sincerity without being pushy made me feel comfortable. So I eventually gifted myself with my 1st Lady Dior mini from my original intended purchase of a wallet chain bag . Sometimes it is the little care and sincerity that makes a world of difference in the final purchasing experience. Only during payment, I found out that he is actually the branch manager, didn't realised it cause he was not dressed in uniform. Thank you Vincent for making my day. I will certainly come back again.

Being served by Eleanor at Dior ION was such a pleasant experience! She is meticulous, friendly, and genuinely nice. She went the extra mile to help me choose the perfect gift, making sure every detail was just right. I truly appreciate her effort and highly recommend her to anyone looking for excellent service and a thoughtful touch!

Not sure why so many negative reviews of this store. I had the opposite experience. SA Brian Lee made me feel extremely welcomed at the boutique. I got a Dior saddle bag as Xmas gift for myself on 17 Dec and Brian Lee invited me to the Lady Dior Art cocktail party on 4 Jan 2024. I enjoyed myself very much at the cocktail party. Even though I had no female partner to the event, I was extremely enthralled by the awesome collection.

Ariff provided exceptional service when I visited Dior for a bag exchange. He was incredibly patient and helpful, even though I was quite indecisive. He took the time to assist me without any pressure, offering thoughtful recommendations and ensuring I found the perfect replacement. His warm and professional attitude made the whole experience delightful. Truly the best service I’ve received at Dior!

When I was there, the Singapore Brickfest 2021 was ongoing. Staffs were friendly and welcoming.

Always something different there. Go have a look if you’re in the area!

Love this gallery. Thank you for hosting the Pameran Poskad exhibition it was wonderful seeing the community get together in a hearty and lively experience.

Love those art pieces. Recommended to tour this small place in ION Orchard.