Shop Reviews

I recently had the pleasure of shopping at Dior, and my experience was elevated significantly thanks to my sales associate, Sylvia. From the moment I entered the store, her warm and welcoming demeanor set a positive tone for my visit. Sylvia was not only polite and professional, but she also went above and beyond to ensure that I found exactly what I was looking for. What truly impressed me was her willingness to assist in any way possible. Despite a busy store, she took the time to understand my needs, providing personalized recommendations and insights about the products. It was clear that Sylvia genuinely cares about her customers, and her extensive knowledge of the brand made me feel confident in my choices. Her remarkable service didn't stop at just helping me select items; she also offered her expertise on styling and care, ensuring I left feeling both satisfied and informed. Sylvia's attention to detail and commitment to customer satisfaction are truly commendable, making my shopping experience at Dior unforgettable. If you're looking for an exceptional shopping experience characterized by warmth and professionalism, I highly recommend seeking out Sylvia at Dior. She embodies the finest qualities of customer service and has certainly earned my loyalty. Thank you, Sylvia, for going the extra mile!

Not sure why so many negative reviews of this store. I had the opposite experience. SA Brian Lee made me feel extremely welcomed at the boutique. I got a Dior saddle bag as Xmas gift for myself on 17 Dec and Brian Lee invited me to the Lady Dior Art cocktail party on 4 Jan 2024. I enjoyed myself very much at the cocktail party. Even though I had no female partner to the event, I was extremely enthralled by the awesome collection.

Wanted to immerse myself in the festive spirit of shopping. So came to ION to browse around. Was shopping in another high end boutique but received neglect and poor services. So eventually walked into Dior unplanned and Vincent Khoo unassumingly came and asked how he could assist me. I have to say his attentiveness to serve as well as his sincerity without being pushy made me feel comfortable. So I eventually gifted myself with my 1st Lady Dior mini from my original intended purchase of a wallet chain bag . Sometimes it is the little care and sincerity that makes a world of difference in the final purchasing experience. Only during payment, I found out that he is actually the branch manager, didn't realised it cause he was not dressed in uniform. Thank you Vincent for making my day. I will certainly come back again.

I was shopping for a birthday gift for me whilst in holiday with my family and the staff at Dior were so warm and welcoming. Syaqinah was such a wonderful sales associate, and helped me choose the perfect present. When we realised we did not have our passport for the tax refund, she advised we could bring the purchase back the next day & she would sort out the paperwork. When we came the next day, she was just as warm & welcoming. A perfect experience.

Review: Dior Outlet, B2-53 ION Orchard, Singapore I have been using Dior products for quite a while and was genuinely happy to visit the Dior outlet at ION Orchard, Singapore. The store looked stunning, and I was excited to explore the products in person. Mr. Dareen attended to me and gave helpful information about the items. I purchased three products during my visit. However, two things left me disappointed: 1. Product Testing Experience: Mr. Dareen did not use the testers on my hands, only on his own, asking me to choose based on that. Later, I noticed that other (local) customers were allowed to try the products on themselves. This inconsistency made me uncomfortable and raised concerns about fair treatment. 2. Billing Issue: I was not given a bill at the time of purchase. When I returned to the store within a few minutes to ask for it, the way I was treated made me feel singled out. It led me to wonder—was I treated differently because I am Indian? As a regular and loyal Dior customer, this experience was disheartening. I expect consistent service and respect regardless of location or nationality. I hope Dior looks into such matters seriously and ensures fair treatment for all customers.

Staff were friendly and thoughtful , the male Chinese sales person even offered us drinks and taught us how to use the ion app for redemption etc . Overall he portrayed professionalism and integrity in delivering good service which we appreciated!

Impressive art collection by Mr Yeo Hoe Koon, who is a prominent Singapore Chinese ink artist. Art Exhibition from 15 to 26 November 2024 here at the ION Art Gallery (space at the entrance to ION Sky).

Had my floral art piece installed here during Voice of Art 2 Exhibition. I like its layout and definitely love the lighting of this place.

Beautiful art display. I am not a person who into art but seeing the detail of the art here, I can say that the authors are very skillful and have a great sense of art. There are many arts inside and free entry to look at the art. Quite a bit place and no crowd when I visited on weekday afternoon. It is located at level 4 ION Orchard beside concierge counter.

The staff doesn’t want to sell the molly royal 400%. She said sold out but check the store via camera. I saw it still have