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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Hann Hann

Wanted to immerse myself in the festive spirit of shopping. So came to ION to browse around. Was shopping in another high end boutique but received neglect and poor services. So eventually walked into Dior unplanned and Vincent Khoo unassumingly came and asked how he could assist me. I have to say his attentiveness to serve as well as his sincerity without being pushy made me feel comfortable. So I eventually gifted myself with my 1st Lady Dior mini from my original intended purchase of a wallet chain bag . Sometimes it is the little care and sincerity that makes a world of difference in the final purchasing experience. Only during payment, I found out that he is actually the branch manager, didn't realised it cause he was not dressed in uniform. Thank you Vincent for making my day. I will certainly come back again.

Tanya Ballard Tanya Ballard

I was shopping for a birthday gift for me whilst in holiday with my family and the staff at Dior were so warm and welcoming. Syaqinah was such a wonderful sales associate, and helped me choose the perfect present. When we realised we did not have our passport for the tax refund, she advised we could bring the purchase back the next day & she would sort out the paperwork. When we came the next day, she was just as warm & welcoming. A perfect experience.

CHOW GENE CHOW GENE

Staff were friendly and thoughtful , the male Chinese sales person even offered us drinks and taught us how to use the ion app for redemption etc . Overall he portrayed professionalism and integrity in delivering good service which we appreciated!

Haleyd Beauty Haleyd Beauty

I went to Dior to buy a bag on my Valentine's Day. And I was cared for by Ms Eleanor Zhang. She enthusiastically advised and helped me to choose a bag that suits me, then I have a small problem of paperwork and she was very enthusiastic to help me to complete. Thanks Dior thanks Ms Eleanor Zhang. Hope to regularly visit Dior.

Mahikhon Junior Mahikhon Junior

The moment I stepped in, Jonathan made my partner and I feel welcomed, was served drinks while waiting for the product to be wrapped. Sha who was serving us, was very meticulous and professional in his duties. I would return again for the next purchase.

Felicia Poh Felicia Poh

Being served by Eleanor at Dior ION was such a pleasant experience! She is meticulous, friendly, and genuinely nice. She went the extra mile to help me choose the perfect gift, making sure every detail was just right. I truly appreciate her effort and highly recommend her to anyone looking for excellent service and a thoughtful touch!

Tau Wan Tau Wan

Love those art pieces. Recommended to tour this small place in ION Orchard.

Belle Ang Belle Ang

Arts Exhibition. I like the colours, Daisy Toh. She went to Taiwan studied. Now back to "Return from Sojourn ". Just in case u r free n want to find out more. Give some support to our young artists. Sorry, I am too busy for Arts though....

WenD Tan WenD Tan

Always something different there. Go have a look if you’re in the area!

Thaddaeus Kwok Thaddaeus Kwok

A small but Very beautiful art gallery before heading up to ION Sky. Free to visit. Lovely paintings were there for the Myanmar Heritage exhibition.

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