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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Marcus Dana Marcus Dana

I recently visited Element Wellness to try their Nani Fibroblast Facial, and it turned out to be a truly refreshing and unique experience. The ambiance at the wellness centre was calm and welcoming, setting the perfect tone for relaxation right from the start. The facial itself was unlike any other I’ve had. The Fibroblast technology used during the treatment felt innovative and targeted—it’s designed to stimulate collagen production and tighten the skin naturally, and I could definitely feel the difference. The therapist was knowledgeable and gentle, explaining each step clearly and making sure I was comfortable throughout the session. What stood out to me most was how rejuvenated and lifted my skin felt immediately after. There was a noticeable glow and firmness that wasn’t just superficial—it felt like the treatment went deeper than a standard facial.

Agnes Goh Agnes Goh

Thankful to have Maya as my masseuse who is my life saviour whenever I have any muscle aches that affect my sleep. This is even more pertinent after I increase my sports training in gym,running and hiking. Her knowledge and preciseness at hitting that ‘sweet/painful spot’ never fails to amaze me. After a stressful day at work, I always look forward for a relaxing time at the spa and appreciate the warm free flow healthy red date tea which I can enjoy at their lounge. Service from their manager, Jia Hui and Cecilia, the receptionist is always warm and friendly. Please keep up the great work!

Evelyn Kuek Evelyn Kuek

I’ve been a faithful customer of Spa Elements for more than a decade. Tracy, my facial therapist knows exactly how to deal with my sensitive skin. All thanks to her professionalism and expertise, she has resolved many of skin issues and I have received many compliments on my glowing skin. I had recommended Spa Elements to my friends who also saw improvements in their skin conditions. I’m also very impressed by Spa Elements’ excellent customer service. Cecilia is always so helpful and friendly. I highly recommend Spa Elements!

George Garcia George Garcia

What an amazing experience! 🌿✨ I just had a superior-quality massage—just like the ones I’ve enjoyed in Bintan—without even leaving Singapore! A big shoutout to Ari from Elements Orchard Branch for giving me the best shoulder blade therapy I’ve ever had. It felt like she was gently realigning the string of muscles from my neck all the way to my shoulder blades. You can literally feel the relief as the tension melts away. Honestly, I’ve never experienced this kind of massage here in Singapore before. Kudos to Elements ION branch for maintaining such high standards. 🙌 Please continue to train all your therapists with this technique—it’s perfect for total spa relaxation. Super thumbs up! 👍👍

Lynda Tan Lynda Tan

I did Fascia Therapy treatment at Ion with Maya. My body and joints felt very light and relax and able to sleep better. Maya provides very good service and her professionalism was one of the best I encountered so far over my years of going for massage. She is very friendly and patience treating joints that need more pressure. Highly recommended Maya if you visit Spa Element at Ion.

Megan Ang Wheeler Megan Ang Wheeler

I have been going for facials at elements for a couple of years now and I stayed for a reason. I think my skin complexion has improved over a few sessions and the service is great. I like the face, shoulder massage and how they also tidy my eyebrows. My beautician’s name is Tracy.

Chris Lee Chris Lee

Since your company charged my credit card from October 2021, I expect any of your company to responsible for the delay of my furniture(order no.9852) nearly 5months. Today I visited your shop. Mr.Fanill and Esteve very arrogantly said all our customers are like you waiting for 5-6months so why do you complain? Come on.. why do you carry the fancy name of the well known Brand… very disappointed about their attitude and false information given when I paid for the furniture which never deliver…

lim pearson lim pearson

I am very impressed with the service and professionalism my family and I received from your staff, Zachary at Orchard Gateway. He was very knowledgeable and so helpful. He and his colleagues even came to my place to do on-site measurements to check if the sofa I am buying would fit the lift! I find Zachary to be a very honest and sincere salesperson and his ability to understand our concerns and find the best sofa or solutions to address my concerns and likes. I really enjoyed my shopping experience with Zachary and I would definitely come back for more shopping. Thank you Zachary and Crate & Barrel!

Amanda Robinson Amanda Robinson

What's not to love about Crate and Barrel? From unique kitchen items to that one of a kind furniture piece you've been searching for, you will find it here. The staff at this location are knowledgeable and friendly. Overall, a very pleasant shopping experience.

Shannon Angdrea Shannon Angdrea

It's surprisingly hard to find good, affordable furniture in Singapore so I'm glad that they have a C&B here! The catalogue is great; the sales staff is always very helpful and provide flexible solutions. I've been in touch with Ridz and he's been very responsive about all my product inquiries and space planning. Price is definitely towards the higher end but the items are high quality, and the customer service is, from my experience, a lot better than most of the other stores in Singapore. Hopefully they'll bring CB2 back soon too!

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