Shop Reviews

I had a great overall shopping experience at Bath and body works Ion Orchard. From the friendly staff named Abby to the high-quality products, I would definitely recommend them.

Ate Pinky helped us throughout our transaction in the store! She was very kind and approachable while entertaining our questions. Will be sure to return to this establishment once we are given the opportunity to come back 🤍

I had a wonderful experience at Bath and Body Works ION Orchard thanks to Pinky and Kim! I had to buy a lot of items for personal reasons and I was intending to purchase hand creams with the Buy 2 Get 1 Free promotion. When I was informed that the promo was no longer available, I was really disheartened and was prepared to leave. However, Pinky was very helpful and enthusiastic in giving suggestions for other promos that would be helpful! When checking out the items, there were also a few obstacles to tackle, as I was purchasing a lot of items. Kim and Pinky were so so helpful and efficient in making sure we did not have to make too many transactions. And Kim went the extra mile to work around situations so that we would be able to redeem a free gift as well. All in all, I really appreciate the service, friendliness and efficiency displayed by both of them <3 Thank you so much! I will definitely come here again to buy more items :) Selamat, Ates! I hope they will be appreciated and rewarded for all of their efforts and wonderful hard work!

💖 Hey ! $10 - for most of the items ... 💖 👍It's great to grab that items - such as body lotion and shower gel 👌 …

I visted Ion Orchard Bath and Body and I was assisted by Ms Pinky. I was looking for some gift and something for myself and she helped me find the perfect item for a gift and new product for myself. Pinky is so helpful and attentive. Glad to meet a staff like her. She is awesome!!! I can see she is serving everyone with a heart.

The staff (Darwin) offers amazing service! He’s super friendly, helpful and patient throughout the entire shopping experience! He also has great recommendations as both me and my friend were spoiled for choice! Ended up getting quite a handful items from there than expected but super worth it! Amazing service from Darwin once again🌟🌟🌟

I did not manage to get the name of the sales assistant. It was my first time purchasing, so I was pretty overwhelmed myriad of choices. She asked me what I wanted and I told her that I needed quite a few as I was giving them as Christmas presents. She immediately directed me to the buy two get one free gift sets. I left as a happy customer.

I recently visited Bath & Body Ion to find a Christmas gift, and I was impressed by the variety of festive products available. I felt a bit overwhelmed by the choices, but thankfully, Ms. Abby, one of the staff members, stepped in to assist. Her help was invaluable—she was incredibly knowledgeable, friendly, and went above and beyond to create a few customized combos for me, ensuring I got the best deals. Her exceptional service made my shopping experience so much easier and more enjoyable. Huge thanks to Ms. Abby!

Didn't get their names but Really Wonderful services from all the 3 sales assistant ( 2 ladies & 1 gentleman) that served me on 11 July 2025 at 7pm shopfloor. Very friendly & welcoming energy : D

The staff is very friendly..they assist us which or what we want .. try all flavours and what's new scent . Thanks to ion staff ..