Shop Reviews

One of the best yakitori stall/restaurant that is outside of Japan. My personal favourite’s are chicken ball, tontoro pork(available on certain times) and the rice. The skewers are delicious, but what makes it complete is the rice. Place and staff still acceptable. Overall, very delicous yakitori. One of the must eat food in singapore

Came to see and try the new pistachio flavour but it was OOS. Nice service by staff to offer us the other new coconut flavour to try in store.

Not sure whose brilliant idea to implement a Q system, mixing new customers with current customers whom just want to quickly purchase capsules and be gone. Whole premium experience is ruined by such cheap approach.

This is an almost one year belated review for services we received from Boutique coffee specialist Pavitra. We are still enjoying the recommended coffee machine that she had so much patience to help us select last year from the plethora of offerings from Nespresso. sincerely understanding our preferences etc. Hope you are doing well in 2025. All the best !

I visited the Nespresso outlet at ION Orchard to get my office machine descaled. Before leaving, I spoke to Hakim, a trainee, to ask about the differences between their products and capsules. He was incredibly knowledgeable and explained everything in a clear, easy-to-understand way that really helped me make an informed decision. Overall, I had a great experience at the outlet. Hakim is definitely an asset to the team! 👏👏👏

Special thanks to Yalin @ Nespresso Ion. She was really friendly and informative. She also recommended us the flavor of coffee to our individual liking. Will definitely come back here again for the customer experience.

A glitch in the payment gateway for online purchase got me visiting the brick & mortar store and I have to say, it’s been a while. Thoughtfully design for sampling and the capsule wall display is the eye candy while I sip on the cuppa. The coconut 🥥 loving me came to stock up on the seasonal coconut flavoured capsule, also tried Freddo, and hazelnut. Excellent customer service and I am glad I came, look forward to one of the masterclass some time.

Fatastic Service by Ridwan ! Shared Great Details and Recommendations for which coffee varieties to purchase ! Superb knownledge and well explained guide on how to use the coffee machine as well ! Had a great time at the Boutique and will be back for more shopping ! Cheers and Highly Recommended !

Friendly staff who were willing to explain the different options available. Also was able to enjoy free cups of coffee! Overall very pleasant experience.

Amazing experience at Nespresso store in ION! Shamus provided exceptional service as he was friendly, knowledgeable and introduced me to new coffee flavors. Instead of getting my usual Paris capsules, I ended up purchasing Indonesia and Rome flavors based on his recommendation and I love it! He also made my coffee using their machine with beautiful latte art adding a special touch to the experience :) If you're a coffee lover, visit this store for a wonderful tasting session and excellent service. Thank you Shamus, for making my visit so enjoyable! Will visit again :)