Shop Reviews

It's surprisingly hard to find good, affordable furniture in Singapore so I'm glad that they have a C&B here! The catalogue is great; the sales staff is always very helpful and provide flexible solutions. I've been in touch with Ridz and he's been very responsive about all my product inquiries and space planning. Price is definitely towards the higher end but the items are high quality, and the customer service is, from my experience, a lot better than most of the other stores in Singapore. Hopefully they'll bring CB2 back soon too!

Staff were friendly and thoughtful , the male Chinese sales person even offered us drinks and taught us how to use the ion app for redemption etc . Overall he portrayed professionalism and integrity in delivering good service which we appreciated!

🌸🌸 I was strolling through Ion mall's first floor when I saw the Christian Dior large pop-up tent for tea-time sets. ✅️ These Dior tea time sets are for online registered customers from Nov till Dec 2024. Details ********* 🩶 The iconic Dior Cafe experience is back in Singapore for another pop-up this Christmas 2024 season, where you get to indulge in a luxe Dior-inspired high-tea experience for a limited time only. 💙 I was told it is SGD130+ for 2 persons for a tea-time set. 🌿 🟧 Was informed by the pop-up cafe staff that all high-tea slots were already fully booked till end Dec 2024. ✅️ You Need to Pre-Book the DIOR tea time sets. ➡️ Reservations are strictly online, the staff told me.

Dior at ION orchard is amazing! I would like to compliment Lawrence for his exceptional service at Dior, ION Orchard. He was extremely diligent and attentive to my needs as a customer, making the entire shopping experience smooth and enjoyable. Anyone who shops there and wishes to purchase something should find him. Totally worth while.

Dissatisfied experience. Went there today around 5 p.m to tried on the new launched eyeshadow. While I was standing there with a little gap between me and the eye shadow counter, a male staff just tried to squeeze himself through that tiny in front of me. Giving amazing attention to another customer while being unreasonable rude to me. Felt disappointed for no standard of customer service as I made a purchase here before with another female staff who provided good service.

I was shopping for a birthday gift for me whilst in holiday with my family and the staff at Dior were so warm and welcoming. Syaqinah was such a wonderful sales associate, and helped me choose the perfect present. When we realised we did not have our passport for the tax refund, she advised we could bring the purchase back the next day & she would sort out the paperwork. When we came the next day, she was just as warm & welcoming. A perfect experience.

Review: Dior Outlet, B2-53 ION Orchard, Singapore I have been using Dior products for quite a while and was genuinely happy to visit the Dior outlet at ION Orchard, Singapore. The store looked stunning, and I was excited to explore the products in person. Mr. Dareen attended to me and gave helpful information about the items. I purchased three products during my visit. However, two things left me disappointed: 1. Product Testing Experience: Mr. Dareen did not use the testers on my hands, only on his own, asking me to choose based on that. Later, I noticed that other (local) customers were allowed to try the products on themselves. This inconsistency made me uncomfortable and raised concerns about fair treatment. 2. Billing Issue: I was not given a bill at the time of purchase. When I returned to the store within a few minutes to ask for it, the way I was treated made me feel singled out. It led me to wonder—was I treated differently because I am Indian? As a regular and loyal Dior customer, this experience was disheartening. I expect consistent service and respect regardless of location or nationality. I hope Dior looks into such matters seriously and ensures fair treatment for all customers.

Two weeks ago, I visited the store and was warmly greeted by Brian, who provided exceptional service. I tried on several bags but couldn’t decide at the time. Brian patiently recommended and explained the features of each bag, and I told him I’d return once I made up my mind. Fast forward to now, I purchased this stylish and trendy saddle bag with Brian’s help, even though he was on home leave. Emily assisted me in-store while Brian went out of his way to provide support remotely. I've never experienced such outstanding service, even at several LV stores. I’ll definitely be returning to Dior for my SLGs and other purchases. A big thank you to Brian and Emily for making this such a memorable experience!

Being served by Eleanor at Dior ION was such a pleasant experience! She is meticulous, friendly, and genuinely nice. She went the extra mile to help me choose the perfect gift, making sure every detail was just right. I truly appreciate her effort and highly recommend her to anyone looking for excellent service and a thoughtful touch!

Ariff provided exceptional service when I visited Dior for a bag exchange. He was incredibly patient and helpful, even though I was quite indecisive. He took the time to assist me without any pressure, offering thoughtful recommendations and ensuring I found the perfect replacement. His warm and professional attitude made the whole experience delightful. Truly the best service I’ve received at Dior!