Shop Reviews

My hubby and I visited Cartier ion yesterday and was served by my SA, Carmen whom I made an appointment with. It was a truly pleasant experience as always at Cartier and Carmen absolutely made us feel at home. She’s very patient, never rushing me to make a decision as she laid forward the few variations of the Trinity necklaces and bracelets that I was looking at this time. When I was undecided on which to get, she gave me some good insights and advice. Every request of mine was met like requesting for the travel pouch, care kit and having my red box embossed. When we casually mentioned that our wedding rings were also Cartier’s, she had her colleague, William cleaned them for us- all without any impatience or disgruntled expression. Kudos to William for helping us do such a great cleaning job! We joked that our love wedding rings shone and looked exactly like what we have gotten from the boutique 14 years ago. Did I also mention that we were promptly served with drinks a few moments we settled down? This is exceptional service- attending to the needs of customers without being asked. In the end, I got a few items and I will be back at Cartier ion to look for Carmen again. As what Carmen mentioned, Cartier pieces are not just jewellery pieces but heirlooms to be passed down! I can’t agree more with her.

very wide product range collection.big retail space. staff really helpful! help me to decide about sizing, colour and model. good product knowledge also! quite much bigger than other lululemon outlet in sg i think. definitely will come back again next time!

Was served by Matthew and was impressed with his exceptional service and friendly demeanour. He was highly approachable and knowledgeable about the products. He also had a high attention to detail - spotted marks on the sale item I wanted to pay, and offered to change it to another new piece for me. Will definitely be back due to the top notch service!

Love their quality of activewear and now going out clothes! Fantastic quality albeit on the pricier side, pieces purchased years ago still maintains their elasticity and feels like butter. Definitely worth the investment. Had issues with my online account previously and visited the help desk a few times and the staff before were not very helpful and didn’t answer my questions well, and hence I stopped visiting the chain shortly after. Recently met staff Bobo and her infectious energy and enthusiasm definitely stood out and was so memorable. She helped me with my questions despite after her staff hours and was very clear and helpful with answering my questions! Fantastic service.

my friend and i just left the store 15 mins ago and i don’t think this review can wait any longer. we would like to commend Sree on her amazing service. she helped us find the perfect gifts for our friend and was super patient with our requests. she was also cool and we felt like we could ask any questions at all without being judged. she was so nice which made our entire experience at lululemon ion enjoyable. she helped us pack the items and gave us some time to write something on the card as well thanks babes for helping another us out!!! ☺️🤍

I was buying pregnant women pants for yoga. Very friendly and nice services from everyone. Got 2 pants that I really like. So comfortable

Frances is the most helpful and kind employee I’ve ever met! I was struggling to find a top and she so patiently escorted me to everything I was looking for :)

Shout out to the team on the floor today at ION (08 June 25) especially the pair of staffs at the fitting room, everyone whom I had talked to were ever so open and helpful, going one step further to introduce/ recommend, helpful with sizing questions and definitely didn’t make any of the questions I asked seem silly as well. I hope my purchase gets delivered ok.

Lululemon has such a variety of designs, and some fit me perfectly. The material feels good quality, and it’s easy to find something that suits me. The staff are always attentive, friendly, and helpful with recommendations, and their prompt assistance makes the experience even better.

The inventory here is bigger compared to the other branches I visited. You have the women section on the right and the men on the left. Check out a few items and I have to admit the price points is on the high side.