See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
xiuxiu xiu
So disappointed with the service I received on 21 Aug at Jewel outlet at around 830pm . We were served by one Chinese and Indian staff. Your Indian staff’s attitude was really bad . When your Chinese didn’t make the coffee properly , your Indian staff trying to close the cover, and said in a bad way: is like that lah! The first cup they made didn’t close the cover. We didn’t receive any simple “sorry” but the bad attitude .
MEY (Mochima)
Visited the Ion outlet for a hair analysis. Queenie was very helpful and recommended a few products to address my concerns. She also gave me some samples to try before buying.
Chong Yehqi
Try out the immortelle set at the outlet here. Amy is so friendly and patience in explaining the function of this product. I had a great experience here🥰 …
Ceciliaong yiting
Queenie help me do the scalp analysis.she very friendly and expert to explaining on my hair condition and offer me a range of samples to try out the products.
Ushalene Ayakanu
Queenie is very friendly and good in explaining about the products...she did a lovely wrapping for gift for my Friend..👌 …
Cortana 0417
Amy has been so attentive and informative and has broadened my understanding of haircare :)
Sherilyn Tan
Very warm and friendly staff! I was there for a scalp analysis in addition to topping up my usual purchases, and Amy who attended to me, was knowledgeable and recommended me products that were well suited for my current needs. It was a pleasant experience!
Rachel Chan
I went to Ion outlet to collect my hair samples, Amanda was very attentive, asked what is my hair's concern and did a hair scan for me, explaining the products and asking me to sample all their body series like scrub, oil and moisture too. She explained to me why she selected this shampoo sample for me, the ingredients used as well. Very patient and friendly 🙏🏻 despite I never purchase any item from the shop. If I will to purchase items from L'occitane, I will get it from Amanda. Keep up the good work! 💪 Thank u!
Bobbi Yeo
I was served by Laura at the Ion branch and I like how approachable she is, yet not pressurising service. Overall it was a light hearted shopping experience with casual chit chat while getting my repeated purchases! Thank you Laura!
Wee Ling Tan
Had a hair diagnosis session with Cera. She was very patient and knowledgeable in explaining my hair conditions. No hard selling but instead I was given some samples to try out. Thank you, Cera!
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