Shop Reviews

Their Matcha latte is really very good although ice melted but the taste of Matcha still good and not too milky . Matcha tea puff also nice not too sweet. Good sitting area a very comfortable environment after renovation. They also got tea testing but not all the tea . Is depending what tea they brew on the day.

8th Jan 2025 Visited Ion branch for the first time today and was served by Nicky. He is professional, knowledgeable, friendly and he is helpful in giving suggestions and advices as well. I really like his positive and cheerful disposition. Please send my compliments to him. There’s also a current promotion of a free Osmanthus set for purchase above SGD$200 which is perfect for Lunar New Year!

Very friendly staff, and I felt very welcome. Service is very good. Walked past this shop while browsing and saw they had a complimentary hair diagnosis and were providing free samples for this. Amy was very friendly, and provided exceptional service whilst treating me to a full hair analysis and identified my hair issue. Also, she introduced a few of the signature products from L'occitane to me, I will be sure to give them a try. I will be taking home the samples and hopefully it will solve my issues. Overall, it's been a very pleasant experience at this shop. Definitely didn't expect this. Well done Team L'occitane!

Visited the ion boutique to purchase Almond supple skill oil. I was received by Miss Queenie - beauty advisor with a warn greetings and sweet smile. She does not hesitate to introduce products entitled to 15% discount and explain with clarify on product ingredients and proper usage. She warmly invited me to sit with a hands on testing on the skin care products. serum, oil and moisture - her well-versed knowledge on products and allows me to try out on the products physically. Can't denied the products quality is good and suitable for me. There's no hard selling nor persuading circumstances which makes me feel very comfortable. Ultimately i had purchased the skin care products that's suitable for me with attractive discounts . Miss Queenie tender care service by sending msg to check and ensure I am able to use the products correctly. The extra miles of her excellence service deserve my applause with appreciations. Thank you Miss Queenie, you have make my day at the boutique feeling relaxing and happy. You deserve a A* score :) A valuable assets to the organization. Well done ! Miss Queenie - regards

Visited the Ion outlet for a hair analysis. Queenie was very helpful and recommended a few products to address my concerns. She also gave me some samples to try before buying.

Just did a complimentary Scalp diagnosis at L’occitane with Amy. She was very friendly and provided some useful info regarding my hair condition. Apparently I hv been using the wrong shampoo & conditioner from their brand! 😅 Will purchase the right ones after I finish my current pdts …

Try out the immortelle set at the outlet here. Amy is so friendly and patience in explaining the function of this product. I had a great experience here🥰 …

Queenie help me do the scalp analysis.she very friendly and expert to explaining on my hair condition and offer me a range of samples to try out the products.

Queenie is very friendly and good in explaining about the products...she did a lovely wrapping for gift for my Friend..👌 …

Amy has been so attentive and informative and has broadened my understanding of haircare :)