Shop Reviews

Love this newly renovated space which is super cosy! The matcha affogato was an absolute hit because it was two of my favourite flavours combined. The matcha shot was super rich and earthy, and paired well with the intense and nutty the pistachio gelato. I also found the 1872 kaya toast quite interesting — it came with sourdough and whipped kaya cremeux and gula melaka. Instagram/TikTok: @smolbelly

Very friendly staff, and I felt very welcome. Service is very good. Walked past this shop while browsing and saw they had a complimentary hair diagnosis and were providing free samples for this. Amy was very friendly, and provided exceptional service whilst treating me to a full hair analysis and identified my hair issue. Also, she introduced a few of the signature products from L'occitane to me, I will be sure to give them a try. I will be taking home the samples and hopefully it will solve my issues. Overall, it's been a very pleasant experience at this shop. Definitely didn't expect this. Well done Team L'occitane!

Amy was super kind to let me try some of their skincare and haircare products—loved the experience! Everything felt great on my skin and hair. Highly recommend!

I was served by Laura and she was very helpful! Always make my experience very nice and comfortable. Did a scalp analysis and learnt a lot abt my hair type! They even gave free sample and helped w recycling ><! Love visiting the ion branch.

Had a hair diagnosis session with Cera. She was very patient and knowledgeable in explaining my hair conditions. No hard selling but instead I was given some samples to try out. Thank you, Cera!

I was served by Laura at the Ion branch and I like how approachable she is, yet not pressurising service. Overall it was a light hearted shopping experience with casual chit chat while getting my repeated purchases! Thank you Laura!

I went to Ion outlet to collect my hair samples, Amanda was very attentive, asked what is my hair's concern and did a hair scan for me, explaining the products and asking me to sample all their body series like scrub, oil and moisture too. She explained to me why she selected this shampoo sample for me, the ingredients used as well. Very patient and friendly 🙏🏻 despite I never purchase any item from the shop. If I will to purchase items from L'occitane, I will get it from Amanda. Keep up the good work! 💪 Thank u!

8th Jan 2025 Visited Ion branch for the first time today and was served by Nicky. He is professional, knowledgeable, friendly and he is helpful in giving suggestions and advices as well. I really like his positive and cheerful disposition. Please send my compliments to him. There’s also a current promotion of a free Osmanthus set for purchase above SGD$200 which is perfect for Lunar New Year!

Very warm and friendly staff! I was there for a scalp analysis in addition to topping up my usual purchases, and Amy who attended to me, was knowledgeable and recommended me products that were well suited for my current needs. It was a pleasant experience!

Amy has been so attentive and informative and has broadened my understanding of haircare :)