See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Eunice Halia
Sent my tote in to get it re-stamped as the previous label had faded. Appalled at the quality of the workmanship! Letters are blurred and unclear. The letter P is a solid block. This is unacceptable for a reputable design house!
Haryani Shariff
I and my mother had a pleasant shopping experience in ion, smooth transaction with my mom choice of purchase team instore assist with my request to get a new piece and wrap it for advance mother day gift. Thank you Agnes and other colleague a guy sorry didn’t get his name. Rest assured best shopping ambience will come again for more.
Derek DK
Great quality products and customer service from Agnes from Ion outlet
Greatday Perfect
Was quickly service by a lady staff when i went into the store. There were another 2 groups of customers. Specifed my wallet requirements and she pick out a few models to see. Overall, i am satisfy with their service and they give you ample spacing and "time"while browsing and decide.
Ahmad Zaki
Visited the Ion branch to purchase a gift for a friend and was served by Agnes. She was knowledgeable and recommended different products very well. Her service was top notch and I got what i wanted. 5/5 will come again.
Jeremy Ng
Was attended by Agnes. Really friendly, welcoming and helpful. She is also very knowledgeable with the products and she went above and beyond to assist me from selection of products to payment. Very happy with my purchase.
Mh M
I purchased three items on 22 June 2024 with which Agnes Chew patiently assisted me. She was friendly and helpful in allowing me to try the bags with my belongings inside, so as to get a sense of the weight they would carry. She also assisted me with discounts on the items, especially since I am a returning Braun Buffel customer, and particularly so because my last two handbags needed a repair due to issues with their crossbody straps. Appreciate the positive shopping experience.
Ng Yong Qiang
Bought a wallet at ion outlet and was really impressed with Siti’s service. She was very friendly and patient to introduce the different models to us! Definitely will recommend to find her if you come to the outlet at ion :)
Ibrahim Hairunnisha
Terrible service standard. Called the store for 4 consecutive times during an off peak timing and all calls goes unanswered.
Oof and Victoria
Carter is a very pleasant friendly helpful sales person n very knowledgeable about the product. We are satisfied with his service
Visit any shop page to leave a review and share your experience with other shoppers.
Browse Shops