See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Lisa T
Ryani was very helpful and super patient to serve me. I didn’t feel any pressure to buy. I asked to see coin purses and she pulled out every purse from ladies and men dept to show me. I enjoyed my shopping here because of her. Happy with my purchase.
hedy chong
I had a wonderful purchase experiences with Efren! He was extremely kind and knowledgeable throughout the entire process. Efren took the time to answer all my questions and made sure I was fully informed about my options. His professionalism and patience made the experience stress-free. I highly recommend Efren to anyone looking for excellent customer service!
kannan jn
Had a wonderful experience with Ms Marvis. I had an old belt that had sentimental value. I wanted to keep using the belt head and change the worn out belt body. She actively checked with HQ and the warehouse and eventually placed an order for me. There was some wait but she kept her eye on the situation and immediately informed me when the new belt was ready for collection. She was patient and proactive though-out the process. Thank you Marvis! Means a lot.
Haryani Shariff
I and my mother had a pleasant shopping experience in ion, smooth transaction with my mom choice of purchase team instore assist with my request to get a new piece and wrap it for advance mother day gift. Thank you Agnes and other colleague a guy sorry didn’t get his name. Rest assured best shopping ambience will come again for more.
Yuriko Sand*
Thank you for helping us choose our childrens birthday present. Excellent service by miss siti, who has a wonderful smile and great sense of attitude and patient throughout our whole experience shopping there. We really appreciate and love your smile! Once again thank you for your help and service. We hope to see you again!
Lily Gem
My husband has been a loyal customer since we dated till now. It has been more than 2 decades of our lives. So Braun Buffel is a sentimental brand for us. Thank you Carter for your impeccable service and exceptional attention to details. You left a lasting impression on us. Highly recommend all of you to look for Carter when you wish to visit or purchase items here. Kudos Braun Buffel for hiring the right staff!
Liew Yien Sing
Very good shopping experience. Ms Marvis serve us very nice and friendly with her professional knowledge. She is very helpful and willing to solve every inquiry from us. We are so happy! Yea of course her sweet smile is a plus!
Shanu nyanasegaran
Was attended by Ms Siti. Such a lovely lady & importantly a very good customer service skills
Oof and Victoria
Carter is a very pleasant friendly helpful sales person n very knowledgeable about the product. We are satisfied with his service
Ibrahim Hairunnisha
Terrible service standard. Called the store for 4 consecutive times during an off peak timing and all calls goes unanswered.
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