See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Nur Emillia Sim
MY HUSBAND AND I WERE SERVED BY MS JEAN HO AT ION OUTLET. THIS IS OUR FIRST TIME PURCHASING AT YSL. SHE IS VERY APPROACHABLE AND PROVIDE VALUABLE INPUTS FOR US TO CHOOSE THE RIGHT PURSE AND EVENTUALLY EVEN GOTTEN A HANDBAG AS WELL. WE LOVE HOW SHE MADE US FEEL SO WELCOME. NO JUDGEMENTAL VIBES FROM HER AT ALL! HER SERVICE IS IMPECCABLE AND MADE OUR PURCHASING EXPERIENCE A PLEASANT ONE! THANK YOU MS JEAN HO!
Shanu nyanasegaran
Was attended by Ms Siti. Such a lovely lady & importantly a very good customer service skills
Ibrahim Hairunnisha
Terrible service standard. Called the store for 4 consecutive times during an off peak timing and all calls goes unanswered.
Yuriko Sand*
Thank you for helping us choose our childrens birthday present. Excellent service by miss siti, who has a wonderful smile and great sense of attitude and patient throughout our whole experience shopping there. We really appreciate and love your smile! Once again thank you for your help and service. We hope to see you again!
Jeremy Ng
Was attended by Agnes. Really friendly, welcoming and helpful. She is also very knowledgeable with the products and she went above and beyond to assist me from selection of products to payment. Very happy with my purchase.
Ahmad Zaki
Visited the Ion branch to purchase a gift for a friend and was served by Agnes. She was knowledgeable and recommended different products very well. Her service was top notch and I got what i wanted. 5/5 will come again.
Ng Yong Qiang
Bought a wallet at ion outlet and was really impressed with Siti’s service. She was very friendly and patient to introduce the different models to us! Definitely will recommend to find her if you come to the outlet at ion :)
Greatday Perfect
Was quickly service by a lady staff when i went into the store. There were another 2 groups of customers. Specifed my wallet requirements and she pick out a few models to see. Overall, i am satisfy with their service and they give you ample spacing and "time"while browsing and decide.
Derek DK
Great quality products and customer service from Agnes from Ion outlet
Mh M
I purchased three items on 22 June 2024 with which Agnes Chew patiently assisted me. She was friendly and helpful in allowing me to try the bags with my belongings inside, so as to get a sense of the weight they would carry. She also assisted me with discounts on the items, especially since I am a returning Braun Buffel customer, and particularly so because my last two handbags needed a repair due to issues with their crossbody straps. Appreciate the positive shopping experience.
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