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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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ancai sor ancai sor

Sale lady Cher Tan are non- friendly . Show me the face like I am not buying, She doesn't have an offer seat and even asks for it myself when I’m trying the lipstick. End up i still buy from her , I want to tell her that I really want to buy it, not wasting her time. I hope the store manager can improve the staff customer service .

Luxpropertysg Suaw Luxpropertysg Suaw

Zayden is a cheerful beauty consultant and his product knowledge is excellent. He told me that Ms. Dior series 1947 is the first to be launched in the market in Paris and subsequently the world. Please convey my appreciation to Zayden and keep up the good work. Jia You.

JADE KHOO JADE KHOO

I came in for one thing and left with multiples. Was approached by Ivan and he is beyond helpful 🤩 He is knowledgeable, approachable, professional and above all, he is so sweet. Thank you sincerely! 🫶 It's my pleasure to meet you! …

Dor Yip Dor Yip

I was welcomed and served by a pretty lady named Jeana. Excellent customer service. She is friendly, knowledgeable, efficient and professional. She gave me good recommendations and sample too. She has such a personality that warms my heart. I will surely patronise again and bring my friends too. She is a role model and an asset to your organisation. Well done. Thank you. Rgds Ms Dorison

Ryan Chan Ryan Chan

Yunnah has been an incredible help and a true asset whenever I visit Dior Beauty, whether to restock my favorite products or explore new ones. She consistently offers valuable insights and thoughtful recommendations tailored to my skin’s needs. What truly sets Yunnah apart is her exceptional patience, deep knowledge, and genuine dedication to ensuring the best experience for her clients. I cannot recommend her highly enough!

Norlaila Majenon Norlaila Majenon

Had a wonderful experience at Dior ION thanks to Ms. Dora Cheah. She was warm, attentive, and made my shopping experience smooth and enjoyable. Truly excellent service. Thank you once again.

Nur Emillia Sim Nur Emillia Sim

MY HUSBAND AND I WERE SERVED BY MS JEAN HO AT ION OUTLET. THIS IS OUR FIRST TIME PURCHASING AT YSL. SHE IS VERY APPROACHABLE AND PROVIDE VALUABLE INPUTS FOR US TO CHOOSE THE RIGHT PURSE AND EVENTUALLY EVEN GOTTEN A HANDBAG AS WELL. WE LOVE HOW SHE MADE US FEEL SO WELCOME. NO JUDGEMENTAL VIBES FROM HER AT ALL! HER SERVICE IS IMPECCABLE AND MADE OUR PURCHASING EXPERIENCE A PLEASANT ONE! THANK YOU MS JEAN HO!

S. E. S. E.

Very judgmental staff. I had dropped by to pick up some things but when i got there, the staff were all huddled up and chit chatting because there was no customer in the store. The atmosphere was not welcoming and rather intimidating as alot of them were glaring at me when i walked in… I showed a male sales assistant the text i received to pick up the items, but instead he just went “what is this?” In a disgusted tone …. To which i explained that it was the text i received to pick up my items from the ion branch. He begrudgingly replied that the YSL branch i was looking for was the one in the basement. As i was walking out of the store, the group of staff behind me just burst out laughing because i had walked into the wrong store. Utterly rude and very disgusted with their behavior. I do not recommend going to this outlet unless you wish to be judged and laughed at

Ruby Ling Ruby Ling

Sure thing! When it comes to Saint Lauren, I'd say it's a pretty good spot to visit. The people there are generally friendly and welcoming, creating a pleasant atmosphere. While it may not be the most mind-blowing experience, it still offers a decent time for those who are looking for a relaxed and enjoyable outing. The ambiance of Saint Lauren is quite charming, with its cozy interior and tasteful decor. It's a place where you can unwind and have a good time with friends or family. The staff is attentive and helpful, making sure you have everything you need to enjoy your visit. Now, let's talk about the food. The menu at Saint Lauren offers a decent variety of dishes, ranging from classic favorites to some unique and innovative options. While not every dish may be a hit, there are definitely some standout items that are worth trying. From flavorful appetizers to mouthwatering main courses, there's something to satisfy different tastes. In terms of drinks, Saint Lauren has a solid selection of beverages, including a nice assortment of craft beers from around the world. If you're a beer enthusiast, you'll appreciate their efforts to bring in different flavors and styles. It's a great opportunity to explore new tastes and expand your beer palate. Overall, Saint Lauren offers a pleasant experience with friendly people, tasty food, and a solid drink selection. While it may not be the most extraordinary place you've ever been to, it's definitely worth a visit if you're in the area and looking for a relaxed and enjoyable time. Give it a try and see what you think! 😊🍻

Dickson Chow Dickson Chow

Decided to dress down and see which SA will still provide stellar CS and I gotta highly recommend Jean. Was even offered drinks and got to try on different colors of the bag I wanted to get. Highly recommend her and she is very professional and does not judge us based on what we wear. Will definitely pop by again in future!

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