Shop Reviews

I came in for one thing and left with multiples. Was approached by Ivan and he is beyond helpful 🤩 He is knowledgeable, approachable, professional and above all, he is so sweet. Thank you sincerely! 🫶 It's my pleasure to meet you! …

Sale lady Cher Tan are non- friendly . Show me the face like I am not buying, She doesn't have an offer seat and even asks for it myself when I’m trying the lipstick. End up i still buy from her , I want to tell her that I really want to buy it, not wasting her time. I hope the store manager can improve the staff customer service .

31st Jan 2025 Visited ION beauty and was served by Ivan. I would like to praise him for his expertise, attentiveness, patience, taking time to understand my needs & guiding me of the application technique to enhance my features. I feel more confident & prettier🤭 . It was indeed an enjoyable shopping experience. Highly recommended 🥂

Have been getting my Dior beauty make up and skincare products from Darren regularly! Love that he is experienced and really good in his product knowledge!! 14 Feb 2025 Darren was so patient and professional to explain and demonstrate an array of products I was keen in and showed me the effects. I really love how spot on he is in selecting the right colors to complement my complexion. I trust his taste and I’m so glad with the selections. It was Valentine’s Day and a nice real preserved flower arrangement was given with purchases above $250. It was very thoughtful of Dior! 8th Jan 2025 Visited Ion branch for the first time today and was served by Darren. He is knowledgeable, professional, friendly and patient. It was an enjoyable shopping experience. Please send my compliments to him. I will definitely look for Darren in the future when shopping in Singapore. I was also really happy because I managed to get the limited edition 078 Icy Blue Lip Glow! Current promotion comes with really cute stickers!

I was welcomed and served by a pretty lady named Jeana. Excellent customer service. She is friendly, knowledgeable, efficient and professional. She gave me good recommendations and sample too. She has such a personality that warms my heart. I will surely patronise again and bring my friends too. She is a role model and an asset to your organisation. Well done. Thank you. Rgds Ms Dorison

Yunnah has been an incredible help and a true asset whenever I visit Dior Beauty, whether to restock my favorite products or explore new ones. She consistently offers valuable insights and thoughtful recommendations tailored to my skin’s needs. What truly sets Yunnah apart is her exceptional patience, deep knowledge, and genuine dedication to ensuring the best experience for her clients. I cannot recommend her highly enough!

Happened to pop by the store after walking around Ion Orchard and Jian Bin was the one who attended to me. I had experienced rude and unfriendly sales associates the entire day so I was pleasantly surprised to be treated so nicely. Not only was Jian Bin friendly and extremely helpful, he even took out different colours of the bag for me to see even though I wasn't sure if I would be buying it. I was so impressed by his service that I went back the next day to purchase the bag. 2 weeks later I even went back to buy 2 more card holders from him. At first I couldn't decide between 2 designs of the card holder but he understood what I wanted and recommended the best one for me. It turned out to be exactly what I needed. Highly recommend looking for Jian Bin if you are at Saint Laurent in Ion Orchard, his service is really top notch.

Very judgmental staff. I had dropped by to pick up some things but when i got there, the staff were all huddled up and chit chatting because there was no customer in the store. The atmosphere was not welcoming and rather intimidating as alot of them were glaring at me when i walked in… I showed a male sales assistant the text i received to pick up the items, but instead he just went “what is this?” In a disgusted tone …. To which i explained that it was the text i received to pick up my items from the ion branch. He begrudgingly replied that the YSL branch i was looking for was the one in the basement. As i was walking out of the store, the group of staff behind me just burst out laughing because i had walked into the wrong store. Utterly rude and very disgusted with their behavior. I do not recommend going to this outlet unless you wish to be judged and laughed at

Sure thing! When it comes to Saint Lauren, I'd say it's a pretty good spot to visit. The people there are generally friendly and welcoming, creating a pleasant atmosphere. While it may not be the most mind-blowing experience, it still offers a decent time for those who are looking for a relaxed and enjoyable outing. The ambiance of Saint Lauren is quite charming, with its cozy interior and tasteful decor. It's a place where you can unwind and have a good time with friends or family. The staff is attentive and helpful, making sure you have everything you need to enjoy your visit. Now, let's talk about the food. The menu at Saint Lauren offers a decent variety of dishes, ranging from classic favorites to some unique and innovative options. While not every dish may be a hit, there are definitely some standout items that are worth trying. From flavorful appetizers to mouthwatering main courses, there's something to satisfy different tastes. In terms of drinks, Saint Lauren has a solid selection of beverages, including a nice assortment of craft beers from around the world. If you're a beer enthusiast, you'll appreciate their efforts to bring in different flavors and styles. It's a great opportunity to explore new tastes and expand your beer palate. Overall, Saint Lauren offers a pleasant experience with friendly people, tasty food, and a solid drink selection. While it may not be the most extraordinary place you've ever been to, it's definitely worth a visit if you're in the area and looking for a relaxed and enjoyable time. Give it a try and see what you think! 😊🍻

Decided to dress down and see which SA will still provide stellar CS and I gotta highly recommend Jean. Was even offered drinks and got to try on different colors of the bag I wanted to get. Highly recommend her and she is very professional and does not judge us based on what we wear. Will definitely pop by again in future!