Shop Reviews

I came in for one thing and left with multiples. Was approached by Ivan and he is beyond helpful 🤩 He is knowledgeable, approachable, professional and above all, he is so sweet. Thank you sincerely! 🫶 It's my pleasure to meet you! …

I've been a loyal customer of Jeana at Dior Ion for over a year now, and I cannot praise her enough for her impeccable service and expertise. She’s always incredibly patient and attentive, taking the time to understand my unique needs and preferences. Jeana’s recommendations have truly transformed my skincare and makeup routine, guiding me to products that suit my skin perfectly and enhance my features beautifully. She goes above and beyond by teaching me application techniques, helping me achieve looks I never thought possible. I always leave Dior feeling more confident and polished, thanks to Jeana’s exceptional skill and dedication. Highly recommended!

Had a wonderful experience at Dior ION thanks to Ms. Dora Cheah. She was warm, attentive, and made my shopping experience smooth and enjoyable. Truly excellent service. Thank you once again.

Zayden is a cheerful beauty consultant and his product knowledge is excellent. He told me that Ms. Dior series 1947 is the first to be launched in the market in Paris and subsequently the world. Please convey my appreciation to Zayden and keep up the good work. Jia You.

Yunnah has been an incredible help and a true asset whenever I visit Dior Beauty, whether to restock my favorite products or explore new ones. She consistently offers valuable insights and thoughtful recommendations tailored to my skin’s needs. What truly sets Yunnah apart is her exceptional patience, deep knowledge, and genuine dedication to ensuring the best experience for her clients. I cannot recommend her highly enough!

Very disappointing experience at Dior Beauty. The store was empty, yet the staff showed no interest in assisting me. They offered no recommendations or explanations, and simply walked away, leaving me to try the lipsticks on my own. No makeup remover was provided, and when I asked about a lipstick I liked that was out of stock, they didn’t share any restock dates or suggest alternatives. Overall, the staff came across as snobbish and unhelpful. Not the level of service experienced from other Dior beauty stores.

I came to the shop and was looking to do an exchange for my online purchase. As I have made the exchange request by phone earlier, the staff at ION was not able to process my request when I went down to the store. But they were trying their best to help me do the exchange. Shout out to the staffs especially Zoe for the constant updates until I got the order delivered to home!!

MY HUSBAND AND I WERE SERVED BY MS JEAN HO AT ION OUTLET. THIS IS OUR FIRST TIME PURCHASING AT YSL. SHE IS VERY APPROACHABLE AND PROVIDE VALUABLE INPUTS FOR US TO CHOOSE THE RIGHT PURSE AND EVENTUALLY EVEN GOTTEN A HANDBAG AS WELL. WE LOVE HOW SHE MADE US FEEL SO WELCOME. NO JUDGEMENTAL VIBES FROM HER AT ALL! HER SERVICE IS IMPECCABLE AND MADE OUR PURCHASING EXPERIENCE A PLEASANT ONE! THANK YOU MS JEAN HO!

We had a very pleasant experience with the staff, Ms. Xin Ru. She was extremely knowledgeable, patient, and took the time to answer all our questions thoroughly and thoughtfully. Her professionalism and dedication made the entire process smooth and enjoyable.

Happened to pop by the store after walking around Ion Orchard and Jian Bin was the one who attended to me. I had experienced rude and unfriendly sales associates the entire day so I was pleasantly surprised to be treated so nicely. Not only was Jian Bin friendly and extremely helpful, he even took out different colours of the bag for me to see even though I wasn't sure if I would be buying it. I was so impressed by his service that I went back the next day to purchase the bag. 2 weeks later I even went back to buy 2 more card holders from him. At first I couldn't decide between 2 designs of the card holder but he understood what I wanted and recommended the best one for me. It turned out to be exactly what I needed. Highly recommend looking for Jian Bin if you are at Saint Laurent in Ion Orchard, his service is really top notch.