Shop Reviews

Was recommended to Aeras by my friend and so far it has been my 4th time here? The last 2 times I was here I was treated by Lynn and her service has been amazing so far. The first time I came with a really bad morning sinus and she was so patient and even helped to soothe my sinus with some simple facial massage as well as provided me some warm water. Extraction was also done really precisely and carefully which I truly appreciate as extractions tend to be really painful for me and Lynn has made monthly facial appointments less daunting and an exceptional experience for me. She also gave me skincare tips which helped my skin to improve as well. Thank you so much Lynn!😊

My wife and I had a really pleasant experience at Dior Beauty at ION Orchard. We were attended to by Dora, who was friendly, attentive, and knowledgeable. She took the time to understand what we were looking for and offered thoughtful, practical advice that helped guide our decision. We truly appreciated her patience and professionalism, which made the whole experience smooth and reassuring. Thank you, Dora, for the great service.

I had such a wonderful experience at Dior today, thanks to Zayden. I originally went in just to purchase a foundation refill, but Zayden’s warm, welcoming attitude truly made the visit special. He took the time to do a makeup demonstration on me, guiding me step by step on how to apply eyeshadow and sharing tips that were so easy to follow. His patience, professionalism, and genuine passion for what he does really shone through. Because of his excellent service and thoughtful recommendations, I left not only with my foundation but also with additional products that I’m excited to use. It’s rare to meet a salesperson who makes you feel so comfortable and valued as a customer. Dior is lucky to have him, and I’ll definitely be coming back thanks to the great impression he left.

Exceptional Service by Darren at Dior Ion Dear Dior Team, I recently had the pleasure of being assisted by Darren at your Dior Ion boutique, and I couldn’t be more impressed with his professionalism, patience, and dedication. From the moment I stepped in, Darren provided warm, attentive service, taking the time to understand my preferences and offering thoughtful recommendations. His deep product knowledge and genuine passion for the brand made the entire experience enjoyable and seamless. Despite my many questions, Darren remained patient, ensuring I felt confident and well taken care of throughout my visit. Thanks to his exceptional service, I left not only with beautiful purchases but also with a truly memorable shopping experience. Darren is a true asset to your team, and I look forward to visiting again soon because of him. Thank you, Darren, for your outstanding assistance! Best regards, Michelle L.

Have been getting my Dior beauty make up and skincare products from Darren regularly! Love that he is experienced and really good in his product knowledge!! 14 Feb 2025 Darren was so patient and professional to explain and demonstrate an array of products I was keen in and showed me the effects. I really love how spot on he is in selecting the right colors to complement my complexion. I trust his taste and I’m so glad with the selections. It was Valentine’s Day and a nice real preserved flower arrangement was given with purchases above $250. It was very thoughtful of Dior! 8th Jan 2025 Visited Ion branch for the first time today and was served by Darren. He is knowledgeable, professional, friendly and patient. It was an enjoyable shopping experience. Please send my compliments to him. I will definitely look for Darren in the future when shopping in Singapore. I was also really happy because I managed to get the limited edition 078 Icy Blue Lip Glow! Current promotion comes with really cute stickers!

Very disappointing experience at Dior Beauty. The store was empty, yet the staff showed no interest in assisting me. They offered no recommendations or explanations, and simply walked away, leaving me to try the lipsticks on my own. No makeup remover was provided, and when I asked about a lipstick I liked that was out of stock, they didn’t share any restock dates or suggest alternatives. Overall, the staff came across as snobbish and unhelpful. Not the level of service experienced from other Dior beauty stores.

I was welcomed and served by a pretty lady named Jeana. Excellent customer service. She is friendly, knowledgeable, efficient and professional. She gave me good recommendations and sample too. She has such a personality that warms my heart. I will surely patronise again and bring my friends too. She is a role model and an asset to your organisation. Well done. Thank you. Rgds Ms Dorison

Yunnah has been an incredible help and a true asset whenever I visit Dior Beauty, whether to restock my favorite products or explore new ones. She consistently offers valuable insights and thoughtful recommendations tailored to my skin’s needs. What truly sets Yunnah apart is her exceptional patience, deep knowledge, and genuine dedication to ensuring the best experience for her clients. I cannot recommend her highly enough!

Zayden is a cheerful beauty consultant and his product knowledge is excellent. He told me that Ms. Dior series 1947 is the first to be launched in the market in Paris and subsequently the world. Please convey my appreciation to Zayden and keep up the good work. Jia You.

Had a wonderful experience at Dior ION thanks to Ms. Dora Cheah. She was warm, attentive, and made my shopping experience smooth and enjoyable. Truly excellent service. Thank you once again.