Shop Reviews

I have been going to Aeras for monthly facials for more than a year now and it has helped to keep my skin condition stable! My skin is terribly clog prone and the facials have been an effective way in keeping my skin clear. I highly recommend my therapist Allyxis. She always evaluates my skin condition thoroughly before recommending a suitable treatment and her extractions are always gentle and painless! I went for facials during my pregnancy and she always went the extra mile to ensure I was comfortable during the treatments ❤️

Have been getting my Dior beauty make up and skincare products from Darren regularly! Love that he is experienced and really good in his product knowledge!! 14 Feb 2025 Darren was so patient and professional to explain and demonstrate an array of products I was keen in and showed me the effects. I really love how spot on he is in selecting the right colors to complement my complexion. I trust his taste and I’m so glad with the selections. It was Valentine’s Day and a nice real preserved flower arrangement was given with purchases above $250. It was very thoughtful of Dior! 8th Jan 2025 Visited Ion branch for the first time today and was served by Darren. He is knowledgeable, professional, friendly and patient. It was an enjoyable shopping experience. Please send my compliments to him. I will definitely look for Darren in the future when shopping in Singapore. I was also really happy because I managed to get the limited edition 078 Icy Blue Lip Glow! Current promotion comes with really cute stickers!

Very disappointing experience at Dior Beauty. The store was empty, yet the staff showed no interest in assisting me. They offered no recommendations or explanations, and simply walked away, leaving me to try the lipsticks on my own. No makeup remover was provided, and when I asked about a lipstick I liked that was out of stock, they didn’t share any restock dates or suggest alternatives. Overall, the staff came across as snobbish and unhelpful. Not the level of service experienced from other Dior beauty stores.

My wife and I had a really pleasant experience at Dior Beauty at ION Orchard. We were attended to by Dora, who was friendly, attentive, and knowledgeable. She took the time to understand what we were looking for and offered thoughtful, practical advice that helped guide our decision. We truly appreciated her patience and professionalism, which made the whole experience smooth and reassuring. Thank you, Dora, for the great service.

I had such a wonderful experience at Dior today, thanks to Zayden. I originally went in just to purchase a foundation refill, but Zayden’s warm, welcoming attitude truly made the visit special. He took the time to do a makeup demonstration on me, guiding me step by step on how to apply eyeshadow and sharing tips that were so easy to follow. His patience, professionalism, and genuine passion for what he does really shone through. Because of his excellent service and thoughtful recommendations, I left not only with my foundation but also with additional products that I’m excited to use. It’s rare to meet a salesperson who makes you feel so comfortable and valued as a customer. Dior is lucky to have him, and I’ll definitely be coming back thanks to the great impression he left.

31st Jan 2025 Visited ION beauty and was served by Ivan. I would like to praise him for his expertise, attentiveness, patience, taking time to understand my needs & guiding me of the application technique to enhance my features. I feel more confident & prettier🤭 . It was indeed an enjoyable shopping experience. Highly recommended 🥂

Annie helped me today & she was very patient and friendly. She explained each product slowly & let me try on everything I wanted to try. Yst another lady helped me & she was very friendly & not pushy for me to buy the product at all! It was a good experience & this year’s Christmas collection is gorgeous 😍 …

Sale lady Cher Tan are non- friendly . Show me the face like I am not buying, She doesn't have an offer seat and even asks for it myself when I’m trying the lipstick. End up i still buy from her , I want to tell her that I really want to buy it, not wasting her time. I hope the store manager can improve the staff customer service .

I came in for one thing and left with multiples. Was approached by Ivan and he is beyond helpful 🤩 He is knowledgeable, approachable, professional and above all, he is so sweet. Thank you sincerely! 🫶 It's my pleasure to meet you! …

I've been a loyal customer of Jeana at Dior Ion for over a year now, and I cannot praise her enough for her impeccable service and expertise. She’s always incredibly patient and attentive, taking the time to understand my unique needs and preferences. Jeana’s recommendations have truly transformed my skincare and makeup routine, guiding me to products that suit my skin perfectly and enhance my features beautifully. She goes above and beyond by teaching me application techniques, helping me achieve looks I never thought possible. I always leave Dior feeling more confident and polished, thanks to Jeana’s exceptional skill and dedication. Highly recommended!