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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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suelin chua suelin chua

Went there hoping to get shoes for my son, and the shop was unmanned. There were 3 service staff in the shop, but they were either looking at the ceiling, the floor, their phones or each other. Wondering if I went out in my invisibility cloak.

kiki LYU kiki LYU

Crocs shoes, if popular, the size will be out of stock. Also sell accessories

GILBERT GILBERT

I got my limited edition crocs from them. So happy about their service. The staff were so accommodating and helpful.

Dexter Kwan Dexter Kwan

I had a great experience. I bought my kakashi crocs at vivo and it was a size too big. I was near Ion, gave the ion crocs outlet a call and they were happy to exchange. The whole process was very smooth and had a pleasent conversation with the staff.

Ashley Cheong Ashley Cheong

Very indecisive on which colour to buy as already my 5th pair... but was very well served by Merv and enjoy her customer service throughout!!! Thanks, keep up your cheerful vibes! 🙏😊 Store service strongly recommended!!! …

Shernielle Teo Shernielle Teo

Went to this outlet on 15/12/2023. Firstly, it had only 2 staffs in the store. I can say it's severely understaffed. Lots of customers in the stores. Secondly, thank you the female staff with specs to help me out getting the size I wanted for my siren clogs. Even though she forgets abit, but it's totally fine for me. Gotten the clogs and it fits perfectly Payment was smooth, the male staff was friendly and told us about the promotion going on in the store too. :)

Shandy Yeo Shandy Yeo

Angie has been my facial therapist for months! I love how detailed she is on my face! Providing recommendation on the different skin treatments. Always leaving aeras with my skin glowing and healthy ! Thanks Angie!

H T H T

I have been going to Aeras for monthly facials for more than a year now and it has helped to keep my skin condition stable! My skin is terribly clog prone and the facials have been an effective way in keeping my skin clear. I highly recommend my therapist Allyxis. She always evaluates my skin condition thoroughly before recommending a suitable treatment and her extractions are always gentle and painless! I went for facials during my pregnancy and she always went the extra mile to ensure I was comfortable during the treatments ❤️

Goh Xueyi Goh Xueyi

Have been going to Aeras for quite a few years now, always greeted by warm and friendly staff at the front desk. The environment is comfortable and no hard selling from day 1. Angie has been my go to therapist, I really liked how she is meticulous when assessing my skin situation and providing suggestions based on my skin condition. She’s detailed and skillful when treating my skin, often checking in and giving heads up before treatments so I know what to expect.

esther ong esther ong

I’ve been going for regular facial sessions at Aeras and overall very happy with the service I get everytime, without any package pushing at all! I must say my favorite therapist is Allyxis - she’s meticulous, shares her advice readily (not just to sell something), sweet natured, has great extraction skills, and most importantly I feel that she understands my skin woes and is always very encouraging! Thanks so much for the enjoyable sessions so far ☺️

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