Shop Reviews

Visited on Sunday, very good service from this outlet! Staff are very friendly and helpful, went to the extra mile to help me customize my shoe! Special shoutout to staff Ye Xun, i called up to mention i wanted to change the size of my shoe he asked me the size and design so he can reserved for me to come for exchange. Ye Xun is very kind, could feel his sincerity from the heart even through our conservation over the phone! Do visit them @ ION as the place is spacious, nice shopping environment, most importantly is the friendly STAFF!

Great experience! We were assisted by Quan Hui, she was very patient and kind with our kids despite it being only her second day at work. Not only great products but also great service.

Went to this outlet on 15/12/2023. Firstly, it had only 2 staffs in the store. I can say it's severely understaffed. Lots of customers in the stores. Secondly, thank you the female staff with specs to help me out getting the size I wanted for my siren clogs. Even though she forgets abit, but it's totally fine for me. Gotten the clogs and it fits perfectly Payment was smooth, the male staff was friendly and told us about the promotion going on in the store too. :)

Very indecisive on which colour to buy as already my 5th pair... but was very well served by Merv and enjoy her customer service throughout!!! Thanks, keep up your cheerful vibes! 🙏😊 Store service strongly recommended!!! …

I got my limited edition crocs from them. So happy about their service. The staff were so accommodating and helpful.

I had a great experience. I bought my kakashi crocs at vivo and it was a size too big. I was near Ion, gave the ion crocs outlet a call and they were happy to exchange. The whole process was very smooth and had a pleasent conversation with the staff.

I have been going to Aeras for monthly facials for more than a year now and it has helped to keep my skin condition stable! My skin is terribly clog prone and the facials have been an effective way in keeping my skin clear. I highly recommend my therapist Allyxis. She always evaluates my skin condition thoroughly before recommending a suitable treatment and her extractions are always gentle and painless! I went for facials during my pregnancy and she always went the extra mile to ensure I was comfortable during the treatments ❤️

Have been going to Aeras for quite a few years now, always greeted by warm and friendly staff at the front desk. The environment is comfortable and no hard selling from day 1. Angie has been my go to therapist, I really liked how she is meticulous when assessing my skin situation and providing suggestions based on my skin condition. She’s detailed and skillful when treating my skin, often checking in and giving heads up before treatments so I know what to expect.

I’ve been going for regular facial sessions at Aeras and overall very happy with the service I get everytime, without any package pushing at all! I must say my favorite therapist is Allyxis - she’s meticulous, shares her advice readily (not just to sell something), sweet natured, has great extraction skills, and most importantly I feel that she understands my skin woes and is always very encouraging! Thanks so much for the enjoyable sessions so far ☺️

Was recommended to Aeras by my friend and so far it has been my 4th time here? The last 2 times I was here I was treated by Lynn and her service has been amazing so far. The first time I came with a really bad morning sinus and she was so patient and even helped to soothe my sinus with some simple facial massage as well as provided me some warm water. Extraction was also done really precisely and carefully which I truly appreciate as extractions tend to be really painful for me and Lynn has made monthly facial appointments less daunting and an exceptional experience for me. She also gave me skincare tips which helped my skin to improve as well. Thank you so much Lynn!😊