Shop Reviews

Great visit to this store, deep understanding of the brand, magnificent timepieces especially the Submersible and Luminor, also excellent watchmaking experience at Panerai Boutique at this Ion Orchard store Experience rating 9/10 Superb

Visited on Sunday, very good service from this outlet! Staff are very friendly and helpful, went to the extra mile to help me customize my shoe! Special shoutout to staff Ye Xun, i called up to mention i wanted to change the size of my shoe he asked me the size and design so he can reserved for me to come for exchange. Ye Xun is very kind, could feel his sincerity from the heart even through our conservation over the phone! Do visit them @ ION as the place is spacious, nice shopping environment, most importantly is the friendly STAFF!

Crocs shoes, if popular, the size will be out of stock. Also sell accessories

I had a great experience. I bought my kakashi crocs at vivo and it was a size too big. I was near Ion, gave the ion crocs outlet a call and they were happy to exchange. The whole process was very smooth and had a pleasent conversation with the staff.

I got my limited edition crocs from them. So happy about their service. The staff were so accommodating and helpful.

Very indecisive on which colour to buy as already my 5th pair... but was very well served by Merv and enjoy her customer service throughout!!! Thanks, keep up your cheerful vibes! 🙏😊 Store service strongly recommended!!! …

Went to this outlet on 15/12/2023. Firstly, it had only 2 staffs in the store. I can say it's severely understaffed. Lots of customers in the stores. Secondly, thank you the female staff with specs to help me out getting the size I wanted for my siren clogs. Even though she forgets abit, but it's totally fine for me. Gotten the clogs and it fits perfectly Payment was smooth, the male staff was friendly and told us about the promotion going on in the store too. :)

Great experience! We were assisted by Quan Hui, she was very patient and kind with our kids despite it being only her second day at work. Not only great products but also great service.

I bought the Brooklyn 4U sandals online but found the fit rather snug. I went to the Tampines outlet on 1/7/24 and a young Chinese sales person(unfortunately I did not get his name) helped me to reserve a bigger size at the ION branch because they did not have the size at Tampines. Today (2/7/24), I went to the ION branch and was served by a young Chinese girl named Angie. She was very helpful and patient in advising me on the correct size I needed. As it was my first time buying these Crocs sandals, I was not sure of the correct sizing for me so her attentiveness was much appreciated. I wish to commend these 2 young sales persons for their awesome service. Thank you very much.

Very disappointed with the product quality and service. Bought a clog on 21 June from Crocs at ION Orchard. After wearing it once, the plastic rivet was broken and strap came off. I contacted WhatsApp customer service, called the shop and emailed customer service but they would not refund or exchange a new pair for me.