Shop Reviews

Pleasant experience at ion store. Was trying on some clothes and the staff , a Chinese lady with pony tail, at the fitting room is very friendly and helpful. When my size didn’t fit , and I returned it to her, she expressed regret in a friendly manner which is seldom seen in service lately. Appreciate services like this.

I was impressed with the customer service, particularly from Jun Cai. I was intending to purchase a couple of lego sets for my grandchildren. He was informative, patient and very helpful with the types of Lego I was looking for. Well done! Excellent customer service. A couple of friends intend to shop n purchase from ION Lego

Great place to buy lego the staff helped me select my gift for my nephew and he loved it and even provided wrapping service by kelvir 10/10

I visited the ION LEGO store today, and I walked away as a happy customer. Shout out to Melissa for providing us such a great customer service experience! We did not do much research before going to the store so we were lost and confused with what LEGO has to offer, luckily Melissa was ready to serve and helped us with our gift selections. I am pretty sure my nephew will be the happiest boy when he finds out what we picked for him, thank you!

Big shop comparing to other branches. The mixed and match have more selection, they put all the rows filled with many so called uncommon bricks piece. Many lego displays which are interesting. Some sets have 20% discount. I wanted the globe 🌎🌍 set. Very interesting set.

Very cool store with lot of unique LEGO items. Thoroughly impressed. The store was well-organized and had a huge selection of LEGO sets to choose from. The staff were friendly and knowledgeable, and they made sure I found the perfect set for my collection. The store also had a fun, interactive play area where my kids could build and play with their favorite LEGO sets. I would definitely recommend this store to anyone looking for a great selection of LEGO products in Singapore. 5 stars!

despite small store, they selling rare lego item.

I’ve been to a his outlet many times . I’ve bought multiple sets from here. And I’ve had it! Your staff here are completely not interested in being there. They more interested in gossip, talking among themselves. Yesterday was the best ! You guys didn’t have the set I wanted. And this person sits behind the counter and tells me to just go to the website. No decent courtesy or mutual respect to stand and address another human being. They all need another level of maturity and humbleness at this store. Just cos you’re in ion does t mean you don’t have to show an ounce of courtesy. Or do we have to pay extra for that as well ? Or better yet, just go to the website?

Spoke to a very rude salesperson at ION who explained there are no exceptions for returns after 2 weeks. As both parents are working on most days we were only able to return 15 days later. What kind of petty, pedantic people does Lego Singapore employ to suck the joy out of shopping? Never will shop here again.

Joseph is very approachable and helpful. He is very patient about answering question and give many great advice! Please find him when u come here :)