Shop Reviews

Nicely decorated a quality toys store. Price on high side. There are Lego minifigure mix and match, Lego assembly table for 2 to 4 kids to play, Lego assembly wall for 2 kids to play and pick and fit in small container as much as possible. You and your kids will enjoy your visit. For members certain items will have further discount. Recommended

I visited the ION LEGO store today, and I walked away as a happy customer. Shout out to Melissa for providing us such a great customer service experience! We did not do much research before going to the store so we were lost and confused with what LEGO has to offer, luckily Melissa was ready to serve and helped us with our gift selections. I am pretty sure my nephew will be the happiest boy when he finds out what we picked for him, thank you!

Big shop comparing to other branches. The mixed and match have more selection, they put all the rows filled with many so called uncommon bricks piece. Many lego displays which are interesting. Some sets have 20% discount. I wanted the globe 🌎🌍 set. Very interesting set.

Friendly and helpful staff. Good range of Lego. Fun wall to tinker with.

The LEGO Certified Store at ION Orchard in Singapore is a must-visit for LEGO fans, offering a wide selection of sets—from classic themes to the latest exclusives—along with unique features like the Build-A-Minifigure station, one of only three in the country. Located at 2 Orchard Turn, #04-15, the store also includes an interactive play area that enhances the shopping experience for children. The knowledgeable and friendly staff are eager to assist and make recommendations. Though the store isn’t the largest but its well-curated.

Trying to promote me to pay for membership, proceeded to cancel my order then decided to call their mgr to confirm. Wasted my time coz ended up having to rescan my items when their own sales policy does not meet the policy for membership.

Great north face outlet with helpful staff! Staff was very helpful and helped me find my sizes for a couple of t shirts and jackets. There was a storewide 8% promo along with an 18% discount if you spent over $180? Or was it $280?

Would definitely come back again! Went to pick out a nice hoodie for myself and a staff named “Joyce” and “Eugene” were extremely friendly and quick to get the stocks out. Overall, a pleasant experience and will come back to buy again!

it’s funny how we received bad customer service just cause my partner (a male), was trying a brown puffer jacket on the women’s section that we didn’t know of. we only got to know by one of your staff by her simply letting us know it was a women’s section with an attitude. i’m not trying to speculate anything but when your staff is serving a chinese customer, she’s so bright and cheerful but not to a malay customer like me ? i was very disappointed the minute she did that. she could simply just tell us off nicely, without an attitude. she was wearing clear grey specs with a black fleece jacket. Her hair’s short and goes by the name of Yang Huan. I really hope you guys can do something about this as I don't want other customers experiencing the same thing. thank you.

Needed to get some cold weather outer wear for an upcoming trip and was very impressed by the service I received from Jo. She took the effort to understand more about my trip (what kind of climate? What kind of activities? Will you get wet?) so as to recommend the best products for me. She also took into consideration my height and shape to make the right size recommendations. One would assume this is standard expectations of those who work in retail apparel, but that is hardly the case. I left the store very confident that I made the right purchase decisions because Jo helped me through them.