Location: Level B4, Unit Number #B4-23/24
A mannequin dressed in winter gear is displayed in the window of The North Face store.
The North Face store entrance with a large 'The Great Singapore Sale' banner and promotional displays.
The North Face logo displayed prominently next to a shop window showcasing Skechers shoes.
A black North Face backpack with a "Best Buy 40% Off" tag and product tag.
Close-up of black North Face sneakers with bright blue laces.
Man in a blue jacket and jeans takes a mirror selfie in an outdoor gear store.
Shoppers browse a wide selection of athletic shoes displayed on shelves in a brightly lit store.
Interior view of The North Face store with clothing racks and a sale display.
The North Face store entrance with mannequins displaying jackets and a promotional poster.
The North Face store interior showcasing apparel, backpacks, and mannequins with outdoor gear.
Interior view of The North Face shop showcasing winter sports apparel and accessories.
The North Face store entrance with promotional graphics and merchandise displayed inside.
The North Face store entrance with prominent branding and merchandise displayed inside.
Man in a blue jacket and jeans takes a selfie in a store with racks of clothing.
Interior view of The North Face store showcasing apparel and mannequins.
The North Face store interior with mannequins, clothing displays, and promotional signage.
Interior view of The North Face shop showcasing a wide selection of hoodies and t-shirts.
Interior view of The North Face store with mannequins, clothing racks, and promotional displays.
The North Face store entrance with mannequins displaying outdoor gear and the brand's logo.
A wall display of various North Face backpacks in different colors and styles, with some promotional tags.
Mannequins display winter jackets and pants inside a North Face store.
Interior view of The North Face store showcasing apparel, backpacks, and a sale sign.
The North Face store entrance with mannequins, merchandise, and prominent branding.
The North Face store entrance with sale banners and merchandise displayed inside.
Based on 15 reviews
Out of 2294 shops
Not enough ratings
Shu Zhen Seet
We got what we needed but the service was so bad, staff all looked like they didn’t want to be there. When we were asking for shoe sizes and other colours, they sighed very loudly and were just disinterested to help and answer. Their energy was screaming “get me out of here”.
JH Xiah
No customer in the shop. I wanted to check the bags but the staff and stuff there block my way. Well, is not like i cant reach the bag. But it ruined the shopping experience. All staff appear to be at the corner, instead of standby and welcome guests. All these probably dont deserve one star but i hope the brand manager can see this as i still believe TNF is a good brand.
Megumi Kodama
Very bad service and limited stock. Was looking for a jacket but the guy staff he’s around 40? Is very rude. Me and my partner likes north face products but I’m not buying from this store anymore. Rude service if I can put 0 star I would.
Sara Quraisyah
it’s funny how we received bad customer service just cause my partner (a male), was trying a brown puffer jacket on the women’s section that we didn’t know of. we only got to know by one of your staff by her simply letting us know it was a women’s section with an attitude. i’m not trying to speculate anything but when your staff is serving a chinese customer, she’s so bright and cheerful but not to a malay customer like me ? i was very disappointed the minute she did that. she could simply just tell us off nicely, without an attitude. she was wearing clear grey specs with a black fleece jacket. Her hair’s short and goes by the name of Yang Huan. I really hope you guys can do something about this as I don't want other customers experiencing the same thing. thank you.
Tahir Hussain Mir
Fine collection but I feel like their products are very costly. I am okay with costly but comparing the same products with other top brands, I felt like it is too high. Maybe their products are of great quality. Need to go again to make my final decision for myself. Till then, enjoy few pics which I captured there.
SN
We visited the store around 8:45 pm yesterday & were well greeted by Joyce. She is extremely patient throughout the whole transaction by sharing her knowledge & recommend the shoe that can fit me well. She has never rushed us despite the store already closing. Thank you for the great service!
Thomas A
I would like to compliment a staff member named Eugene. He works full time and is full of expertise. Pointing out how to connect the zips, he helpfully gives his recommendation on the size of the winter coats. He not only helps his customers, but also mans the counter tirelessly. His commitment to work is amazing and he also assisted us when we did not ask for help. Eugene is immensely proactive and has a friendly personality.
Ho-Strangas Shyn Yee
Needed to get some cold weather outer wear for an upcoming trip and was very impressed by the service I received from Jo. She took the effort to understand more about my trip (what kind of climate? What kind of activities? Will you get wet?) so as to recommend the best products for me. She also took into consideration my height and shape to make the right size recommendations. One would assume this is standard expectations of those who work in retail apparel, but that is hardly the case. I left the store very confident that I made the right purchase decisions because Jo helped me through them.
Andy Low
Would definitely come back again! Went to pick out a nice hoodie for myself and a staff named “Joyce” and “Eugene” were extremely friendly and quick to get the stocks out. Overall, a pleasant experience and will come back to buy again!
