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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Florence Leow Florence Leow

🟧 I always go to Muji at Ion mall because it is convenient for me.✅️ Service is good. 🙏🏻 Thanks to Ms Aisha ( counter cashier staff) for prompting me to go to Muji Plaza Singapura to get the Muji toothbrushes. ********************************* 🟪 Hi Aisha, Florence here. I rushed to Plaza Singapura's Muji and got 30 Muji toothbrushes. 🥰 THANK YOU greatly for your kind help.

Celestine Kho Celestine Kho

I was at Muji on 22/8 around 4pm. As usual, is a crowded outlet. I was looking for a L size singlet but could not find. I checked with Wei Min (Trainee on duty). He told me to give him some time as the cashier is busy. So I told him I will return after going to another shop . Upon returning to Muji, I went back to the rack to check for size L. After a while, Wei min (carrying lots of clothes) approached me to check whether I was the one looking for size L. I was impressed by him , he is a responsible staff to make sure customer need is met. He made an effort to remember me considering there are so many customers innthecshop. Thank you Wei Min. Work hard n God bless you!

조유미 조유미

The store is very big. It's a crowded place, so there are some things that are not there, but it's well-organized.

Ahmad Syarif Ahmad Syarif

I only bought cotton here, but the place is quite good. Although the price is not to friendly for everyone. I bought natural cotton for $4.6. Pretty nice place though if you just want to take a look

Elle Elle

a wide and spacious muji store that has a wide variety of items, ranging from stationery to clothing to food and more! this place is definitely that place to go for minimalistic and affordable items!

littlebitofnoms littlebitofnoms

Well maintained, wide collection of muji goods. Staff here are exceptional, especially Maria who patiently helped with a smile. Prices for certain items may be on the pricier side, but ultimately the quality is superb so it's worth the investment. ⭐Things I will recommend: -PAPER. Their paper is really high quality, smooth and perfect! Best used with their pens. I usually buy their pack of A4 grid / dotted / blank paper, as they come holed and I can easily file them. -NOTEBOOKS. really famous and great. they sell a pack of 5ish at around $2.50+-? really cheap and good quality. love how minimalist they are too. -PENS. Widely raved and I can see why. The pens are smooth and the body is sleek and good, making it easier for you to write long essays without feeling tired. I love their Blueblack color and usually buy the set of 10. (I think it's $10) -HIGHLIGHTERS. Highlighters that will actually highlight words and bring it out from the rest of the paragraph. I love the clickable ones, I think they're really fluorescent and high quality! -MANUAL PAPER SHREDDER. Really handy and just the right size! -BAGPACK. my trusty bag for a long time. I got mine in cream and will add the picture here. Lots of compartments(front, back, etc) and ways to use it! Really love it and will highly recommend. Noticed that they don't have a lot of Colors for this style in this store, 313's Muji has more. -SNACKS. love their snacks! love the healthy radish chips, and gummies. The gummies are 100% Real fruit, and super addictive. not too sweet. Anyway, hope you will enjoy your visit (:

WH WH

Usually when people have to come down it means that their online service has already failed. So when customer come down to take Q number only to be told that customer service staff hands are tied something seems to be wrong. Tried to redeem miles and was told that they allow accurals of miles but only upon redemption will they block the account. PS : Kris flyer loyalty system has some big issue, mile always not awarded properly, multiple passengers in same booking, some awarded miles some not. sadly one should not expect a loyal program system to be accurate as it is not an accounting system nor bank grade application.

Louis Tye Louis Tye

Although i am quite upsad about the phone answering services and the queue up for 40 numbers per day to get our request matter settle. But the SIA airline service showroom was indeed a well organised outlet to visit. I got my problem solved within 5mins after long queue to wait for my turn.

Ak Kanages Ak Kanages

Joanna was amazing and provided targeted assistance to resolve my Krisflyer issue. Prior to coming down, I had a frustrating exchange with the hotline people who did not understand cultural nuances and were not able to assist.

Lahiru Ramanayake Lahiru Ramanayake

Today i got a call from agent Roel from singapore airlines and he sorted my mothers krys flyer login issue very swiftly. He was so calm and patient in assisting me. Truly world class service. Thanks again Roel, I am amazed to see how well simgapore airlines is managed and the level of customer service they provide.

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