Rachel
Muji store policy dictates that you can't try on pajamas and pajamas are considered 'innerwear' and 'staff have to retie the packaging' (a lazy excuse) but there are no signs in the store to say that (1) you can't try on pajamas; (2) pajamas are considered innerwear. Muji also doesn't even provide sample pajamas in the appropriate sizes for customers to try on in all the available colours/patterns. Why would a customer be compelled to buy pajamas from Muji when they can simply visit Uniqlo or some other clothes and try on and buy the pajamas from there? Also, the membership benefits really is not great and not customer-centric at all, you need to spend at least S$820 in a calendar year in order to get $2 off Muji Cafe, or S$880 just to get $8 off retail. Truly ridiculous and exorbitant! Who spends so many hundreds of dollars at Muji in one year besides the few people who purchase furniture? Really sad. 800 - 1500 miles: · Retail: $8 OFF with minimum $80 nett spent. · Café&Meal MUJI: $2 OFF with minimum $20 nett spent. 1501 miles & above: · Retail: $15 OFF with minimum $120 nett spent. · Café&Meal MUJI: $3 OFF with minimum $25 nett spent.