Shop Reviews

Had my Book A Stylist session with Qeela! Great experience with her and very satisfied with the picks she prepared both beforehand and on the spot. She took the initiative to send an email to me asking for more personal preference about my style. She was also friendly and did not mention about the time (supposed to be 1hr but went overtime). Overall happy shopping experience ending with a bunch of clothes with a different style I didn’t think I could hold :)

It was a good experience shopping yesterday at LB and it was only possible with Salsa (I hope I got her name correct) as she came to offered her help to put our selection in the fitting room and help us to get the sizes and new pieces. Her service was impeccable, always with smile and gentle voice. However a couple of her colleagues were quite unpleasant and intruded in our fitting rooms to check if we kept to the 6 pieces guidelines. Thanks to her we left with huge buys else we would have left empty handed unhappily.

I had a great shopping experience at Ion store thanks to Uzair and Jophiela. From the moment I walked in, Uzair greeted me with a warm smile. He took the time to explain where’s the latest launches in store and offered honest and helpful advice without being pushy. Jophiela was cheerful and welcoming. Her knowledge about the product was impressive, and she made great recommendations based on my needs. They have made my shopping experience smooth and enjoyable. Thank you for the fantastic service!

I did a "Book A Stylist" session and was blessed with Jophiela - amazing session!!! Jo was bubbly and enthusiastic, wise and understanding with her recommendations and understanding of (my) budgetary concerns. Note, I am the one with serious fashion challenges 🥲, and I super enjoyed the whole session from the first minute. Feeling very much more inspired and confident with my haul from LB, thank you so much Jo!

May wife and I had a wonderful experience at Love Bonito! The staff, Ms Daisy, provided excellent service. She was patient, knowledgeable, and offered valuable feedback on the dresses my wife had tried on. Her honest opinion on whether the dress suited her or not was really helpful. I'll definitely be back to shop again together with my wife. Highly recommend Love Bonito and Daisy for their great service!

Had a nice time trying on the clothes and the staff were all so warm and helpful. Special thanks to Sarah who painstakingly helped me remove the fuzz off 2 cardigans that were last piece on the rack. Made them look as good as brand new again!

Horrible ! I’m a foreign customer and purchased 11 pieces of outfits from Ion branch and only to find one of the skirt they gave me was wrong after I returned to my country . There is no phone number that I can contact and I’m so disappointed that I didn’t get the skirt that I loved instead I was given a dress that look very similar except that it has 2 strings to tie on shoulder as a dress . Same color same design but it was not my skirt ! Why do they give you a new piece in plastic bag at the counter when paying but not open to show customer . I know we are supposed to check but the dress and skirt looked very similar in the plastic bag you wouldn’t have thought to open and check . Totally disappointed!! This is an update of the disappointment I had as I described above . With a suggestion from a friend I managed to contact love bonito on email . The customer service was really helpful and quick in their responses . After 30 emails back and froth, I managed to changed my skirt at another outlet at my convenience . I do appreciate their efforts and I bought another 2 psc from them . I will still continue to buy from them .

Balqis takes my preferences into consideration when recommending clothes that suit my style and skin color. As I already have a number of clothes from Love, Bonito, I asked for suggested pairings I can consider based on my current wardrobe of clothes. She asks if I already have certain type of tops and bottoms to consider for layering options as I told her I have colored blazers I want to layer with, and after the session I now have much better ideas and am more confident to pick out clothes to wear without concern whether my clothes go well together. Overall I enjoyed my experience with her !

Working with Jophiela (Stylist Advisor) has been an absolute best-in-class experience. She’s a true game-changer when it comes to personal style. From our very first consultation, she took the time to truly understand not just my wardrobe needs, but also my personality, lifestyle, and goals. Felt authentically me—only elevated in every way. Jophiela has an incredible eye for detail and a deep understanding of what works for different body types, color palettes, and aesthetics. Every outfit she curated made me feel confident, polished, and effortlessly stylish. Whether it was for everyday wear, a special event, or a professional upgrade, she absolutely nailed it. Beyond her fashion expertise, she made the entire experience fun, empowering, and completely judgment-free & most importantly patience.

Had a pleasant shopping experience at Love, Bonito in ION today. One of the staff members, Jophiela, was warm, friendly, and very helpful in assisting me with items in specific sizes. She also shared some useful fashion tips, which I truly appreciated!