Shop Reviews

Paris Baguette at ION Orchard offers a delightful dining experience in a stunning greenhouse-like setting. The ambience is truly special with its skylight ceiling, tropical foliage, and elegant marble, wood, white and gold tones creating a cozy yet upscale atmosphere. The Pesto Chicken Sandwich is a tasty choice, and pairing it with their creamy Mushroom Soup (S$6.00) is an excellent combination. Their cappuccino is good. The location at ION Orchard B1-15B/15C is convenient.

A terrible and unfriendly LV store. Brought in an item to get hot stamped that I purchase from another LV store that their machine was down. Should be a courtesy and take 5 minutes but said have to wait 3 days and the store had 5 people in it. Very poor service. I love LV and have bought items here in the past but will not recommend this location.

Yesterday, I went with my mother to buy a bag. The female employee who assisted us had middle apart, shoulder-length hair and acne skin. She was very impatient and answered our questions arrogantly, not friendly, making us uncomfortable. We looked at about 4 to 5 bags in total, and in the end, we were interested in two. After deciding not to continue, she expression looked unpleasant and didn’t say a word as she packed up. We ended up buying a bag from a male salesperson, who was much friendlier.

I returned and was served by Jeff and CY. Both are very patient and committed to do their best. I also want to give credit to the staff at the door who serves me water immediately. Got a lovely pendant for my daughter's graduation.

My mum and I were assisted by Margarita & stylist Gordon (hope I got his name right!) few weeks back and today we were assisted by Mannde. Both times our experiences were wonderful ♥️ we didn’t have an appointment previously but today we did. All of them were bubbly and warm, making us feel right at home. They also went a long way to find us the bags that we had in mind and styled them for us ☺️ We will look for them whenever we come back in future! 💙 Thank you for assisting us 😊

Staff at ION are uneducated & so sarcastic towards customer. Unwillingly to provides a proper after sales service. I am wondering why LV offers after sales service where else the staff is not helpful? They should not forget that I am a customer who purchase and give them sales. Yet, they act so arrogantly without knowing their position. It’s a bad experience. They give me the bad impression and bad reputation to LV brands.

Went in to Lv Ion. Was greeted by SA Danny, was looking around to look at their jewellery. Beautiful as always. But indecisive of which to get but Danny was very patient in attending to me. I left without buying anything because everything was very pretty and really couldnt decide which to get. But i am very pleased with the service from Danny and will definitely be back to get the bracelet.

I don’t think I’ll ever come back to LV Ion. The sales associate (Jason W) was not friendly — he didn’t smile and didn’t seem welcoming or willing to assist me. Was it because I was dressed casually? Better to go to another LV boutique Not recommended 👎

Please have a better after sales service. Provide no solution. Staff will only repeat the same thing again and again to let you agree with them. And sent you off. They only can provide service when you buy from them they can earn and not service after that.

Nice bag. Great customer service. ❤️ it! It is good to pamper ownself whenever I reach a milestone of my life! LV is nice brand.