Shop Reviews

The sandwich is good, however the aglio olio seafood pasta is disappointing. It’s bland and does not have the garlicky smell and taste. The cake is good.

Please have a better after sales service. Provide no solution. Staff will only repeat the same thing again and again to let you agree with them. And sent you off. They only can provide service when you buy from them they can earn and not service after that.

Went in to Lv Ion. Was greeted by SA Danny, was looking around to look at their jewellery. Beautiful as always. But indecisive of which to get but Danny was very patient in attending to me. I left without buying anything because everything was very pretty and really couldnt decide which to get. But i am very pleased with the service from Danny and will definitely be back to get the bracelet.

Staff at ION are uneducated & so sarcastic towards customer. Unwillingly to provides a proper after sales service. I am wondering why LV offers after sales service where else the staff is not helpful? They should not forget that I am a customer who purchase and give them sales. Yet, they act so arrogantly without knowing their position. It’s a bad experience. They give me the bad impression and bad reputation to LV brands.

My mum and I were assisted by Margarita & stylist Gordon (hope I got his name right!) few weeks back and today we were assisted by Mannde. Both times our experiences were wonderful ♥️ we didn’t have an appointment previously but today we did. All of them were bubbly and warm, making us feel right at home. They also went a long way to find us the bags that we had in mind and styled them for us ☺️ We will look for them whenever we come back in future! 💙 Thank you for assisting us 😊

I returned and was served by Jeff and CY. Both are very patient and committed to do their best. I also want to give credit to the staff at the door who serves me water immediately. Got a lovely pendant for my daughter's graduation.

Yesterday, I went with my mother to buy a bag. The female employee who assisted us had middle apart, shoulder-length hair and acne skin. She was very impatient and answered our questions arrogantly, not friendly, making us uncomfortable. We looked at about 4 to 5 bags in total, and in the end, we were interested in two. After deciding not to continue, she expression looked unpleasant and didn’t say a word as she packed up. We ended up buying a bag from a male salesperson, who was much friendlier.

A terrible and unfriendly LV store. Brought in an item to get hot stamped that I purchase from another LV store that their machine was down. Should be a courtesy and take 5 minutes but said have to wait 3 days and the store had 5 people in it. Very poor service. I love LV and have bought items here in the past but will not recommend this location.

I bought Odyssee $4.250 but the attitute of the Sales is not good, he never smiled. We don't feel the repect. He supported to charge but said that "The last chance". Takashimaya is better, i had mistake when come back to take, i should go to Takashimaya. Rcm everybody go to Takashimaya.

Upon entering Louis Vuitton Ion, a sales associate named Velson greeted me and inquired about my intentions. He demonstrated a similar item to what I was seeking, despite the absence of a designated display. Velson assisted me in making the purchase, and the following day, my order was ready. He extended an offer to deliver the item to me, which was a thoughtful gesture. Furthermore, he went above and beyond to guide me through the registration process with the Ion appt point system. The service provided by Louis Vuitton Ion was exceptional compared to MBS. I express my gratitude for making my day.