Shop Reviews

Good food and selection. Easy to order from their app. Soft drinks and tea are refillable! The restaurant is spacious and so not very noisy. They served food not that fast, but I think it's OK. Food is very delicious 😋

A good place for a quick fix of a Japanese meal. Set meals are very value-for- money, the price for Asahi beer, a bottle of 330mo is S$ 4.90 (very reasonable). A quick turnaround of table and clean environment.

Reasonably priced tempura bowls, tempura are freshly fried and prawns are crispy and delicious with a light batter and tasty sauce. Prefer the outlet at Orchard Central because the air con at this outlet seems to be a bit stuffy.

Chicken cutlet curry rice is worse than what I can get at a food court👎🏻$2.50 for 1 small scallop tempura was quite sad. They had great soft serve ice cream, until they increased the price which then isn't attractive anymore. Self-service water was a plus? Food was accompanied appropriate seasoning on the side without request👍🏻

Great place to enjoy Japanese cuisine if you are craving. Price is expected with the location and cuisine. Can be quite crowded and a little too cosy for my liking. Food took awhile to come. Sharing table concept, may not be the most ideal for such food price point. It is a food chain from Japan.

The food shop is highly recommended when you are at ION Orchard. I tried Aburi Mentai Salmon Don and Tenya Tendon with Mentai Fries, the taste of the salmon is tasty. Team ION is so nice and friendly, they patiently explain foods and we chose the best suit for our dinner. I will come back whenever I can.

Favourite tendon place in Singapore! queue can get quite long during lunch and dinner hours so come early. Worth the wait with freeflow water. Quality is amazing and not overly pricey.

I visited Tenya at ION Orchard recently and had a generally pleasant dining experience, with one major issue that affected my comfort—the air-conditioning was uncomfortably warm. Food Quality: As expected from this renowned Japanese tendon chain, the food was excellent. I ordered the Seafood Tendon, which was fresh, crispy, and flavorful. The batter was light, and the portion was generous for the price. My friend enjoyed the Tori Tendon, and we both loved the Mentai Fries and Hiroshima Oyster Tempura as side dishes. No complaints on the food quality. Service & Ambience: The staff were polite and efficient, and the ordering system was user-friendly. However, the dining area was very warm and stuffy—the air-conditioning did not seem to be functioning well. It made the experience uncomfortable, especially since tempura is a hot dish. Given Singapore's humid weather, proper air-conditioning is crucial for a pleasant meal. Value for Money: Food prices are very reasonable, and the portions are satisfying. It's a great place for casual Japanese dining in Orchard. Final Thoughts: While the food and service were great, I sincerely hope management looks into improving the air-conditioning at this outlet. It detracts from an otherwise enjoyable meal. I’d still recommend Tenya for its quality food, but would advise others to dine during non-peak hours when it's hopefully cooler. Rating: 3.5/5 (Would be 4.5 if the air-conditioning was better)

Seriously don’t understand the bad reviews. Quick, good service and clean. Easy to order, something for everyone from tempura to donbori. Very good food, awesome lunch here. Flavors were good and fills you up for a good price.

Food was average. Ambience is comfortable. Was a misunderstanding that since i opted to pay at counter didnt know have to do so before food is served. Had a 15min wait before waiter asked me to pay at counter. After that the food came very fast. I think the management should look into this since this area is usually full of tourist. Food could be better with side vegetable like shreddes cabbage.