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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Richard P. Richard P.

A terrible and unfriendly LV store. Brought in an item to get hot stamped that I purchase from another LV store that their machine was down. Should be a courtesy and take 5 minutes but said have to wait 3 days and the store had 5 people in it. Very poor service. I love LV and have bought items here in the past but will not recommend this location.

Fannie Loke Fannie Loke

I just wanted to say how much I appreciated the excellent customer service I received from Ms Winni Soo.The representative was incredibly helpful and patient with my questions. And she also helped me with an item exchanged too. She went above and beyond to resolve my issue quickly and efficiently. It's refreshing to encounter such professionalism and dedication. Thank you for making my experience so positive!

Nora Mokhtar Nora Mokhtar

Went in to Lv Ion. Was greeted by SA Danny, was looking around to look at their jewellery. Beautiful as always. But indecisive of which to get but Danny was very patient in attending to me. I left without buying anything because everything was very pretty and really couldnt decide which to get. But i am very pleased with the service from Danny and will definitely be back to get the bracelet.

Ade Why Ade Why

Staff at ION are uneducated & so sarcastic towards customer. Unwillingly to provides a proper after sales service. I am wondering why LV offers after sales service where else the staff is not helpful? They should not forget that I am a customer who purchase and give them sales. Yet, they act so arrogantly without knowing their position. It’s a bad experience. They give me the bad impression and bad reputation to LV brands.

JoAnne PeaceMind JoAnne PeaceMind

Nice bag. Great customer service. ❤️ it! It is good to pamper ownself whenever I reach a milestone of my life! LV is nice brand.

Felise Alena Felise Alena

My mum and I were assisted by Margarita & stylist Gordon (hope I got his name right!) few weeks back and today we were assisted by Mannde. Both times our experiences were wonderful ♥️ we didn’t have an appointment previously but today we did. All of them were bubbly and warm, making us feel right at home. They also went a long way to find us the bags that we had in mind and styled them for us ☺️ We will look for them whenever we come back in future! 💙 Thank you for assisting us 😊

Diamond Lim Diamond Lim

I had a fantastic experience with Denise staff at Love Bonito. She is friendly, attentive, and incredibly knowledgeable about the products. Her service felt personalized and genuine, which made my shopping experience smooth and enjoyable. I really appreciated her professionalism and positive attitude. Highly recommend this store!

Kavitha G Kavitha G

Had a pleasant shopping experience at Love, Bonito in ION today. One of the staff members, Jophiela, was warm, friendly, and very helpful in assisting me with items in specific sizes. She also shared some useful fashion tips, which I truly appreciated!

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