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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Lady D Lady D

I returned and was served by Jeff and CY. Both are very patient and committed to do their best. I also want to give credit to the staff at the door who serves me water immediately. Got a lovely pendant for my daughter's graduation.

Richard P. Richard P.

A terrible and unfriendly LV store. Brought in an item to get hot stamped that I purchase from another LV store that their machine was down. Should be a courtesy and take 5 minutes but said have to wait 3 days and the store had 5 people in it. Very poor service. I love LV and have bought items here in the past but will not recommend this location.

Nohara Himawari Nohara Himawari

I bought Odyssee $4.250 but the attitute of the Sales is not good, he never smiled. We don't feel the repect. He supported to charge but said that "The last chance". Takashimaya is better, i had mistake when come back to take, i should go to Takashimaya. Rcm everybody go to Takashimaya.

Jiani Jen Zhuo Jiani Jen Zhuo

Upon entering Louis Vuitton Ion, a sales associate named Velson greeted me and inquired about my intentions. He demonstrated a similar item to what I was seeking, despite the absence of a designated display. Velson assisted me in making the purchase, and the following day, my order was ready. He extended an offer to deliver the item to me, which was a thoughtful gesture. Furthermore, he went above and beyond to guide me through the registration process with the Ion appt point system. The service provided by Louis Vuitton Ion was exceptional compared to MBS. I express my gratitude for making my day.

Fannie Loke Fannie Loke

I just wanted to say how much I appreciated the excellent customer service I received from Ms Winni Soo.The representative was incredibly helpful and patient with my questions. And she also helped me with an item exchanged too. She went above and beyond to resolve my issue quickly and efficiently. It's refreshing to encounter such professionalism and dedication. Thank you for making my experience so positive!

JoAnne PeaceMind JoAnne PeaceMind

Nice bag. Great customer service. ❤️ it! It is good to pamper ownself whenever I reach a milestone of my life! LV is nice brand.

Denise Keng Denise Keng

I had such a wonderful shopping experience at Love, Bonito! From the moment I walked in, I was greeted with warmth and friendliness. A special shoutout to Denise, who truly made my visit extra special. She was incredibly polite, professional, and attentive to my needs throughout my time in the store. Denise took the time to understand my personal style and offered helpful suggestions that perfectly matched what I was looking for. Her eye for fashion and genuine interest in helping me feel confident in my choices made all the difference. I really appreciated how patient she was and how she made me feel comfortable asking questions and trying on different styles. The store itself was well-organized and had such a great selection of trendy yet timeless pieces. Overall, I left feeling very satisfied with my purchases and more confident in my style—thanks to Denise’s expert advice and kind support. I’ll definitely be coming back for more!

Kavitha G Kavitha G

Had a pleasant shopping experience at Love, Bonito in ION today. One of the staff members, Jophiela, was warm, friendly, and very helpful in assisting me with items in specific sizes. She also shared some useful fashion tips, which I truly appreciated!

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