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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Bren A Bren A

Did not like this outlet. We saw some offer for Fererro and decided to go for it. Thankfully, my partner was alert enough to notice the price the cashier mentioned. The shelf they were all stacked on stated they cost $2.60. She tried to charge us $8+!! It seems they had just anyhow chucked the more expensive item there as they had run out of the promo item. It just seems so dishonest? If you're out of the promo item, just remove the display tag?

Eileen Lim Eileen Lim

Azam from Orchard practices elitism. I queued from the left cos I saw the exit arrow pointing towards the right. She asked me to requeue as she only served elite premium member. I obliged. However, she served the next customer who was not even a member. This staff should be taken to task. She did not apologize willingly until I said I would lodge a complaint.

Ashley Liew Ashley Liew

5 stars for this Watsons outlet at Orchard Gateway basement 2! So grateful for senior staff Ms. Santhia who happened to be serving at the counter ago minutes ago today, and went out of her way to help me find an item for my family. This Watsons may be a bit smaller compared to some others, but it packs a lot of heart. Thank you for the lovely experience today which went really smoothly! 🙏🏻

Flo Yeow Flo Yeow

First time here at this upscaled version of Cold Storage, and was thoroughly impressed. Even the other CS Fresh outlets cannot beat the experience here. From the moment you walk in, to how the different counters having someone professional looking standing behind servicing you, and the freshness of all the grocery items, is simply astounding. I like how they segment the fresh produce from the shelf-stuff, and that when you walk in, you'll be wow-ed by what they're strongest in first before the other standard supermarket things follow through towards the cashiers. Came here for some cheese, and wasn't disappointed at all. The selection of cheese is wide, and prices are fair. Picked 4 cheeses for my upcoming party, alongside some salami, and off I went!

Jian C Jian C

This is probably one of the most beautiful and well organized Cold Storage I’ve been to. It just gleams. They have a really great selection of everything, and a wide range of produce and perishables. I really like going to this Cold Storage more than the other many locations in the area. It’s also a great location because it’s super convenient to pop by the many other stalls in Paragon’s basement area or to grab dinner at a restaurant and then pop by here to grab some groceries before heading home

Khairena Zhafran Dary Khairena Zhafran Dary

This is some premium type of supermarket 😁 The store is clean and they sell almost everything here. They also provide fresh herbs and fresh, organic vegetables. They also provide different kinds of meat, cheese, dairy products, chocolates, snacks, drinks, and more. I'd love to go back! …

Randomch 010 Randomch 010

A huge variety of meat there.like the selection of good beef. Their beef there are like restaurants when cooked properly.prob bc of the time I bought it and it’s from Australia.Most importantly,has all the ingredients for steak too.

Fasy Ismail Fasy Ismail

I recently visited CS Fresh Gold at Paragon while I was in Orchard, and honestly, it’s one of the most impressive supermarkets I’ve ever been to. It felt less like a regular grocery run and more like walking through a gourmet food hall. The selection is top-tier. I was especially impressed by the fresh seafood section—they had live lobsters and oysters from Japan and Ireland, and everything looked incredibly fresh. I also picked up some beautifully marbled Wagyu beef cuts from Ryan’s Grocery’s premium selection, and they were absolutely worth it. Their cheese and charcuterie section is a dream—so many unique options from around the world. I ended up getting a wedge of Manchego with truffle, and the staff even helped me pair it with some cured meats and a nice bottle of wine from their curated wine wall. What really stood out was how well-organized and upscale the whole space felt. Even if you’re just there to grab a few things, the experience makes it feel special. They even have a little corner with gourmet pet treats—something I haven’t seen elsewhere in Singapore. If you enjoy high-quality groceries or just want to treat yourself to some gourmet finds, CS Fresh Gold at Paragon is definitely worth a visit. I’ll be back for sure.

JSW Ser Tan JSW Ser Tan

Absolutely disgusting hygiene standards. I ordered some fruits and 1 box of chocolates from this outlet via food panda and when it arrived, the ENTIRE box of chocolates was filled with bugs! And the bugs were crawling all over my fruits! I had to throw everything away because my wife is pregnant and I did not want to run the risk any food poisoning. What made it worse was that foodpanda refused to give me a full refund because I had forgotten to take pictures of some of the fruits before I threw them away in a panic. Terrible services from both CS paragon AND foodpanda.

Tong Hua Teo Tong Hua Teo

I visited Sony at 313 to get administrative help with an online purchase, and was assisted by Mr Alex. What started as a quick query evolved into an incredibly helpful session of professional tips and guidance for my Sony Rx 100 MII. He walked me through basic operations and shared how to capture sharp, crisp images — all without a hint of pressure to buy anything. It felt like chatting with a passionate, budding photographer rather than a salesperson. Thank you, Alex, for your invaluable knowledge and generous sharing!

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