Location: Orchard Road
The entrance of a Watsons store with shelves stocked with health and beauty products.
A wide selection of beauty products, including makeup and skincare, displayed on shelves with sale signs.
Interior view of a Watsons store with shelves stocked with makeup and skincare products.
Watsons store front with various health, beauty, and supplement products on display.
A Watsons store aisle stocked with various snacks, chocolates, and beverages.
A Watsons store display featuring various makeup products from brands like CLIO and Peripera.
Promotional displays and various personal care products are showcased in a retail store.
A lit sign for 'orchardgateway @ emerald' on a dark tiled wall.
Ferrero Rocher chocolates on display with a sale tag and other chocolates.
Interior view of a Watsons store with promotional displays and shelves stocked with products.
Watsons store display featuring Shiba Inu themed products and various health and beauty items.
The entrance to a Watsons store, showcasing health and beauty products.
Shelves stocked with various skincare products from brands Avene and Sukin.
Interior view of a Watsons store showcasing a wide variety of beauty and personal care products.
The entrance to a Watsons store, showcasing shelves stocked with health and beauty products.
Shelves stocked with health and beauty products, featuring a '2nd Buy at 50% Off' promotion.
A display of Watsons baby care products featuring organic ingredients and a 'Made in Korea' label.
A wide selection of cosmetics and beauty products displayed on shelves in a brightly lit store.
A display of hand creams with a '2nd Buy at 50% Off' promotion.
Interior view of a Watsons store showcasing skincare products from various brands.
Watsons Men 6 Blade Razor with New Sphere Multi Pivot technology.
Interior view of a Watsons store showcasing makeup displays from Maybelline and Milani.
Shelves stocked with various skincare products from brands like La Roche-Posay, Vichy, and Bioderma.
A person with blonde hair sits at a desk in a Watsons store.
Based on 15 reviews
Out of 2294 shops
Not enough ratings
Eileen Lim
Azam from Orchard practices elitism. I queued from the left cos I saw the exit arrow pointing towards the right. She asked me to requeue as she only served elite premium member. I obliged. However, she served the next customer who was not even a member. This staff should be taken to task. She did not apologize willingly until I said I would lodge a complaint.
Bren A
Did not like this outlet. We saw some offer for Fererro and decided to go for it. Thankfully, my partner was alert enough to notice the price the cashier mentioned. The shelf they were all stacked on stated they cost $2.60. She tried to charge us $8+!! It seems they had just anyhow chucked the more expensive item there as they had run out of the promo item. It just seems so dishonest? If you're out of the promo item, just remove the display tag?
Sreyneth Ouk
Cashier very rude, I just asking for the promotion buy1 get 1 free and 33% off for mix n match she questions back where u see this promotion with annoying face to me, I show her I saw at the product area than explained me about promotion. After that I decided to buy it not even ask me member or not still continuing with that annoying face to me , no say tq to me after the payment also. First time I feel so disappointed with watson.
ten acelynn
The Indian ladies cashier is very rude. I want to have some tissue cause having the sniffles..that I’m the rush using tissue. Both cashier are assist one client and ask me to wait. After been waiting for a minute She say inform of me “ they don’t know we have so many things to do . They got no passion to wait.” Excuse me if you think you don’t need the job just quit and stay at home. Why am I deserve to having this kind of service seriously?
Erica Lim
The indian lady working here was extremely rude and kept shouting at everyone across the store. This was genuinely one of the most unpleasant shopping experiences I have ever had and I hope that watsons will buck up and train their staff to treat customers better.
Ashley Liew
5 stars for this Watsons outlet at Orchard Gateway basement 2! So grateful for senior staff Ms. Santhia who happened to be serving at the counter ago minutes ago today, and went out of her way to help me find an item for my family. This Watsons may be a bit smaller compared to some others, but it packs a lot of heart. Thank you for the lovely experience today which went really smoothly! 🙏🏻
Liem Eng Liong
This is the biggest watson i have ever come across. My wife bought some items that we didn't find at Watson Indonesia. Because for the same goods, prices in Indonesia are significantly different and cheaper. The shop is really spacious, neat and clean.
Ellie Velasquez
The staffs are friendly and accommodating. Answers questions politely and would even suggest alternative products if what you’re looking for is not available.
Peace-loving Cat
Found miniature perfume (eg. Anna Sui set of 5 for $68, single miniature perfume from other brands) here. Will probably drop by here again for perfume gift hunting. Cashier on duty this morning was friendly too 😉 …
Nurina Airinta
I left my money on the envelope in here, and the cashier name rosemary just saved my envelope.. until i come back the next day, she has my envelope and give to me back.. thank you so much rose.. ur the best 🙏🏻🙏🏻 …
