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doctor chew is one of the best doctors ive ever met, he took his time to explain to me about my condition and test results in a way which is easier for me to understand. As a patient i truly felt that he cared and is a true professional, thank you doctor chew!

Following a dislocated shoulder, I was happy with the care I received. Dr. Chew took the time to thoroughly explain my condition in a way that was clear and easy to understand. The operation itself went very smoothly, and my shoulder is progressing well months later.

I was referred to this clinic by my GP, hoping for proper support and care for my wrist injury. Unfortunately, the experience turned out to be deeply disappointing. I was advised to purchase a wrist brace costing over $300 and was told it would be claimable under insurance. I later found out this was not the case. When I raised the issue, the clinic claimed I had misunderstood and insisted they had advised that claims depend on the insurer. However, that advice was clearly given in reference to an MRI—not the medical device I was asked to purchase. There was a clear miscommunication, but instead of taking accountability, the clinic shifted the blame to me. When I request to return the brace, I was told it couldn’t be accepted without the original box—which I had discarded due to my limited mobility and the fact that it was handed to me without a bag. Despite explaining the situation, there was very little empathy shown. The clinic chose to focus on policy over patient care or taking responsibility for the miscommunication. This entire experience caused me unnecessary stress and frustration on top of managing an already painful injury. I’ve since cancelled my follow-up appointment and won’t be returning. I sincerely hope no other patient has to go through something similar.

My experience at the clinic was marred by unprofessionalism due to one counter staff member who failed to provide a detailed breakdown of costs for my scan and x-ray. I had to request an itemized list for each service after expressing my disappointment in her conduct. Unfortunately, my concerns were met with indifference. To add to my frustration, I didn't receive a WhatsApp reminder for my scan appointment, which may have been a consequence of the staff's displeasure with my request for an itemized breakdown, despite her earlier assurance that the quoted price was lower than what I was comparing it to. The staff seemed to imply that we shouldn't question or request a detailed breakdown of the costs. In many places, patients do expect and even demand detailed itemized lists to understand what they're being charged for, especially for expensive items/scan/procedures. This can help build trust and ensure that the billing process is transparent. I emailed the doctor to cancel my scan appointment and inform him that I wouldn't be returning to the clinic due to the unpleasant experience. However, the response I received was from an anonymous, unsigned sender that offered a hollow apology without addressing my concerns. This lack of meaningful response only added to my frustration, highlighting a concerning absence of accountability and responsibility in addressing patient concerns. It's disheartening to see numerous negative comments about the staff's attitude from last year on Google as well, with no apparent effort to improve. This lack of action reinforces my decision not to recommend the clinic Below is the hollow apologies response from an anonymous sender from the clinic, as there is no name nor signature: Dear Ms xxx, Good morning. We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again. You have my personal commitment to improve the way our staff serves every patient. Until then , please accept my sincerest apologies on behalf of the team.

I recently underwent surgery for a rotator cuff tear and tendon implant at Dr. Chew's clinic, and I couldn't be more impressed with the level of care I received. Dr. Chew is not only highly skilled but also incredibly compassionate. From the initial consultation to post-op follow-ups, he took the time to thoroughly explain every aspect of the procedure and answer all of my questions. His attention to detail and genuine concern for his patients' well-being truly set him apart. I highly recommend Dr. Chew and his clinic to anyone in need of orthopedic care.

My facial service was done by mickey. Whole procedure is comfortable and gentle. they have comfy clean bed and large room. Pleasant environment

Thank you Carmen for always being so detailed when doing my treatment and for always leaving my skin feeling so rejuvenated after each session! My skin and I are always so well-rest after each session here ◡̈

Carmen and andie gave great service. The facial was very relaxing. They walked me through all the steps. Thanks!

Really enjoy my treatment here, Dr Wilson is knowledgeable and explains my skin condition to me clearly and the steps necessary to achieve my goals. Jaclyn is attentive and I feel at ease with her. And thank you for the other staff like Elise. It's a good location too at Wisma. Looking forward to clearer skin with Icon.

Carmen was super friendly! I did lasering and everything was fast and smooth! Booked my 2nd app. Highly recommended