Shop Reviews

Had a fantastic experience at the Sony Flagship Store @ 313 Somerset! Stella Tan was incredibly helpful and patient throughout my visit. She took the time to explain the camera models clearly, answered all my questions with a smile, and even gave me great advice based on my needs. Her professionalism and warm attitude made the entire experience enjoyable and stress-free. Truly impressed by her customer service — thank you, Stella!

Shanthur guided the purchase process. He was amazing. Enthusiastic and patient. Very good rep for sony sales for earbuds. Thank ful

Purchased on 2 Nov 2025. Customer service was very good. The salesman Shanthur Sharan Rao was very kind and answered any questions I had.

I bought my first camera for content creation today, and I couldn't be happier with my experience! 🩷 A special thanks to Ryan, the Sony staff member, who was incredibly helpful. He guided me through the entire process, from selecting the right camera to explaining how to use it and assisting with payment. The store itself is huge, vibrant, and well-organized. The products are displayed beautifully, and the other staff members were also very attentive. Highly recommend visiting this store! 🥰

Visited this afternoon when considering which ps5 version to buy (or wait). Brother Shawn reached out, very easy going to talk with, just as fellow gamer (no seller pressure at all). Left the store saying will think through first, and eventually made it back to the store after dinner to get the pro version. Will def visit again for future accessories purchase and find brother Shawn haha. Ok, back to set up and gaming now.

Absolutely loving my new Sony a6700! 📸 I bought it from this shop with the help of Shawn Matthews, and the experience was great from start to finish. He was super patient and helpful, answering all my questions clearly — even during his off-hours. What I really appreciated was that even after the purchase, he still continued to help and reply whenever I had questions. The camera is amazing and I’m very happy with my purchase. Highly recommend both the shop and Shawn! (p.s. some photos I took with the cam)

After months of researching cameras, I visited the Sony store in Somerset. Shawn Matthews helped me pick the perfect camera and guided me through everything I needed to know. He was incredibly helpful, patient, and knowledgeable. All the staff were very friendly and welcoming, and they answered most of my questions. Overall, it was a great experience, I’m very happy with my purchase and the service I received!

Chin Huat and Stella from 313@Somerset assisted me on 12/12/2025. They were very forthcoming and offered helpful advice for all my enquiries. It was clear that they were knowledgeable about the products, and they even shared the best discounts and promotions to help me get the most value out of my purchase. The atmosphere at Sony 313@Somerset was calm and pleasant, with no hard-selling at all. The staff were attentive and thoughtfully spaced throughout the store. I am extremely pleased with both my purchase and the service I received. Thank you, Chin Huat and Stella!

I recently purchased my Sony A7V from the Sony Flagship Store at 313@Somerset in Singapore, and I couldn’t be happier with the experience. Before visiting the store, I contacted them and was assisted by Naim, who was extremely friendly and professional. I really appreciated the way he approached customer service he explained everything in detail, patiently answered all my questions, and helped clear my doubts. He also gave great advice on which lens would best suit my preferences. When my dad and I visited the store to make the purchase, we were both very impressed by how clearly everything was explained and the excellent service provided. On the collection day, Naim wasn’t available, but he arranged for Stella to assist us. Stella was just as friendly and helpful, providing wonderful service, guiding us through the purchase, and recommending useful accessories, including a camera bag. Overall, I’m very satisfied with the Sony Flagship Store at 313@Somerset. The staff were professional, knowledgeable, and genuinely helpful. I will definitely return in the future to purchase additional gear and accessories. I’m super excited to start shooting with my Sony A7V yay! I highly recommend visiting this store for your purchase.

went in to look at and feel the Xperia 1 VII in-person. promptly served by Mr Shawn Matthews, nice guy! loving the phone to bits....love the fact that its the only phone with expandable memory card-slot and the legendary 3.5mm audio jack! sound-quality is definitely noticeable compared to my old Oppo A79. photo-outcome definitely differs from wife's S25 Ultra, though im learning how to shoot in Pro-Mode. overall a good all-rounder phone so far.