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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Christine Christine

I really wish there were a Watsons store inside Woodleigh Mall or at the bus interchange—it would be so convenient to pick up daily essentials while on the go.

Shayann Shayann

the chinese old man at the cashier would not let me pay for my items unless i bought the watsons membership despite me politely rejecting him once. he also did not inform me it was $5 for it. i understand that the store may need to hit their member sign ups KPI, but i never thought watsons would be a place where the cashier had to hard sell. was extremely displeased with what was supp to be a quick run to the store for me as i ended up being there for longer due to the membership sign up. i hope the store can tone down the hardsell. meanwhile the lady that paid after me could quickly complete her transaction as the store manager was quick and efficient, so i don’t really get why there was a need for the man to hardsell?

C.c C.c

The Chinese old man at the cashier hardselling membership is still there today. https://goo.gl/maps/uvTXywzRHTRdZmWs9 Gave me a black face when I politely rejected his offer. They should install self checkout seriously, nobody wants to talk to him if not for the fact he is the only cashier.

Nurina Airinta Nurina Airinta

I left my money on the envelope in here, and the cashier name rosemary just saved my envelope.. until i come back the next day, she has my envelope and give to me back.. thank you so much rose.. ur the best 🙏🏻🙏🏻 …

Peace-loving Cat Peace-loving Cat

Found miniature perfume (eg. Anna Sui set of 5 for $68, single miniature perfume from other brands) here. Will probably drop by here again for perfume gift hunting. Cashier on duty this morning was friendly too 😉 …

ten acelynn ten acelynn

The Indian ladies cashier is very rude. I want to have some tissue cause having the sniffles..that I’m the rush using tissue. Both cashier are assist one client and ask me to wait. After been waiting for a minute She say inform of me “ they don’t know we have so many things to do . They got no passion to wait.” Excuse me if you think you don’t need the job just quit and stay at home. Why am I deserve to having this kind of service seriously?

Ellie Velasquez Ellie Velasquez

The staffs are friendly and accommodating. Answers questions politely and would even suggest alternative products if what you’re looking for is not available.

Sreyneth Ouk Sreyneth Ouk

Cashier very rude, I just asking for the promotion buy1 get 1 free and 33% off for mix n match she questions back where u see this promotion with annoying face to me, I show her I saw at the product area than explained me about promotion. After that I decided to buy it not even ask me member or not still continuing with that annoying face to me , no say tq to me after the payment also. First time I feel so disappointed with watson.

Liem Eng Liong Liem Eng Liong

This is the biggest watson i have ever come across. My wife bought some items that we didn't find at Watson Indonesia. Because for the same goods, prices in Indonesia are significantly different and cheaper. The shop is really spacious, neat and clean.

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