38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Mritunjay Kumar Mritunjay Kumar

Excellent Service at Emperor Watches & Jewellery (Orchard)! Today I purchased a watch here and had a wonderful experience, thanks entirely to the staff member, Javen. Javen was exceptionally patient and highly professional. He took the time to show me various models and provided detailed, clear explanations about the watches, which made the decision process easy and enjoyable. His dedication to service is outstanding. If you visit the Orchard store, look for Javen for a smooth and informative buying experience! Highly recommended!

Dwight Nocon Dwight Nocon

I visited the store and Jerald gave my friends and I the most hospitable tour. He answered all of our questions enthusiastically and it was fun sharing our watch stories/knowledge with each other. If I’m looking to buy a watch in the future, I would definitely engage with Jerald. We went for the tree building workshop as well and I thoroughly enjoyed it. Abigail did a great job guiding us and the food was delicious. Thank you Bernice and the rest of the staff for your warm hospitality. 😊

Ng Tze Ming Ng Tze Ming

Xmas at Emperor! 🎄 As part of the festive season, I had the privilege of being invited to the Tudor Boutique at Emperor Watch and Jewellery for a tree-making activity. The staff were welcoming as always, and took time to guide us through the process. Canapé that evening was superb too. Thank you to the staff for hosting me, and also a big shoutout to Jerald for the invite, and for showing me the latest Tudor models!

Dave Pang Dave Pang

Hi Michelle, I am writing to express my sincere gratitude for the impeccable service my wife and I received when purchasing our watches. From the moment we stepped into the boutique, we felt warmly welcomed, especially with the kind offer of a beverage. Your patience was truly remarkable as I tried on various watches. We greatly appreciated your honest suggestions regarding suitable designs and measurements. Even when we faced issues with mobile payment, you remained exceptionally patient and never made us feel rushed, despite the time we spent. Thank you for making this important purchase moment so wonderful and memorable. Michelle, your professionalism is outstanding.

Lowell Liu Lowell Liu

Thanks to Michelle for her excellent service. She is very knowledgeable, professional, polite, patience, and explained all the functions and the details of the watches to me. Very pleasant & wonderful shopping experience with her. Highly recommended! Definitely will come back again!

Adam Tan Adam Tan

Has been patronizing Nailist City for past 5 years. Yee Sïñ is my manicurist. She is professional, attentive to details and a friendly person. Nailist is customer centric and provides very professional service to both men and women patrons.

chelsea chelsea

went to get a pedicure on sunday 13 july. the staff cut my big toe nail way too short & now i have an ingrown toenail and an infection brewing up. it’s really swollen and hurts. don’t recommend coming here to get your pedicure as they don’t seem to know how to cut nails…

o0wën0o o0wën0o

service is always prompt at 313 The Nailist, all nail stylists/technicians are professional, meticulous and friendly. appreciate each time they took care of my hands and feet ;D

Sarah Thornley Sarah Thornley

They state they don't do the 'hard sell.' My tech waited until she had removed gel from several nails to tell me that I would be charged extra to remove my manicure because it used a 'strengthener' (?) and was 'thick'. If it was noticeably thick, she could have informed me of the extra charge before beginning. She then offered to also use 'strengthener' for another extra cost. I get my nails done every fortnight and this has never happened to me before. Also, the finish was sloppy and many of my nails are dimpled. With the CNY surcharge, this was $120!

renren renren

First time doing anyting with my nails. I have very bitten and messy fingers with a few open wounds, wasnt sure anything could be done about my nails but they were able to do gel extensions for me, completely painless despite many open wounds on my fingers. I had a very nice technician with 10+ yrs of experience who was nice to talk to as well. All the staff were very friendly, after a small problem was pointed out they made sure it was fixed immediately. overall great experience!!

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops