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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Valerie Lew Valerie Lew

It was my first time ordering a drink via classpass and Ms 郑X was rude and unhelpful. She kept saying I need to “press a button” to redeem the order but she couldn’t tell me which button and which page I should load to find the said button. I was showing her my classpass app and the website version of classpass, letting her explore but she couldn’t find it, got frustrated with me and even almost made another reservation for another drink. Drink was nice though.

Chilton Ong Chilton Ong

fantastic staff service! great tea tasting experience. also heard that there is good promo ongoing for new Shopback user. quite a worthy deal! :)

ashlyn ashlyn

Came with a friend today, was a first timer and had a lovely experience. Had a free sample which was super tasty and ended up ordering it. Place was pretty and even had seats. I would very much recommend 👍

Xenocide Duke Xenocide Duke

Conveniently located inside 313 Orchard. Good location with ample space for order queuing and waiting for beverages. Staffs are very polite. Love the open kitchen concept. Where you can see everything in action. From staff brewing tea, mixing tea and packing and handing the orders to customers. All done with a smile. Love their tea as it has this very rich aroma after taste that lingers in your mouth. The bubbles are chewy and nice. Compliments the milk tea very well. It’s no wonder they are so popular and everywhere they are open there is bound to be a queue! Go check them out!

Mark Ong Mark Ong

I love the concept of this place . A simple menu. A simple open concept bar top . You see your tea being prepared not pour out from some prepared containers .. It's more like a science lab here where everything is measured in perfection and you wait for your tea to be made. Here ordering is a tailor matrix . You choose your tea 6 choices following with mixes 6 and toppings 4 if you want any. So you just customized what you want here. If you are the type with no idea , just look at the other LCD , there are special tea combination . Just order from there will do . Nice packaging. Good fresh tea . A refreshing new concept in town .

LongEr LongEr

Described as the favorite local milk tea by a relative from Hong Kong. This shop's tea is quite robust, and they use visibly creamy supermarket milk, which, when mixed with the warm pearls and tea, creates a rich and satisfying texture. Opting for 50% sugar is already on the sweeter side. But that's how milk tea is; you don't need to worry too much about low sugar or low fat intake. When you're tired from shopping, enjoying a cup of fresh milk tea is very comforting. The only downside is that it's about 30% more expensive than similar options in the area!

Teck Boon Teck Boon

The freshly brewed tea makes a huge difference to the overall quality. Used to be one of the busiest branch but nowadays there isn’t much of a queue which is great. They don’t have an extensive menu but what they have is very well done. Prefer this to any of the other brands.

Artist, Jet Yi Artist, Jet Yi

Sipping coffee at Blue Bottle Singapore is more than just about the drink — it’s an experience. The space radiates calm, with a minimal design and warm atmosphere. The coffee itself is exceptional: smooth, aromatic, and brewed with great precision. On top of that, the service is attentive yet relaxed, with staff who are happy to guide you through the menu or recommend a brew style to match your mood. From ordering to serving, everything feels seamless, thoughtful, and welcoming.

Sandra Sandra

Pricey n noisy, I find d ordering process a hassle - staff scribbled order, keyed in into system, collected payment, blah blah. Cold brew is ordinary, cup size is just a tall.

Rin Rin

There are barely any seats in the store, despite having a large table in the middle. Single customers hog tables with four chairs and refuse to leave after finishing their drinks. I don't understand why it's difficult to have more chairs and tables because the store is not that small. They don't serve you even if your order dine-in, so you're expected to either stand and drink while holding a cup and saucer, or push the heavy glass door to find an outdoor seat and risk spilling hot coffee all over yourself. The air con is very cold too. Staff are curt. The cup is tiny compared to other cafes. For $10 a drink, it's better to just go to Starbucks.

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