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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Kate Lee Kate Lee

I did my Classic Gel Mani done on 30 June (Friday) and on the day itself the outer part of nails done looked quite loose as if there’s empty space between my nails and manicure. Less than a week later, manicure from 2 of my nails (left hand whereas i am right handed) started getting peeled off; and today (10 days after the nails done), I saw manicure on my left thumb nail starting to be peeled off so I had to write this review. Please see the photos. What a quality of manicure (not even nail arts)!! + hard selling and I had to wait for 30 mins before I got the service started although I arrived on time for my appointment.

el el

what i got (left pic) and what i actually wanted (right pic). this was definitely not worth the high price at all. it cost me more than $100 and the nail art i wanted to do was completely different from this. i wanted nice blush nails but idk what i got 😭and yeah they were upfront about the price before starting but i am not paying this much for such terrible nails….not coming back ever again

N N N N

came for pedicure on 18 Jan and I understand there will be extra charges 10 days prior festive (lunar new year holiday on 29 Jan) but the staff insist that 28 Jan (eve) not counted and insist on extra payment. Lucky thing is I have not started anything and walked out. Waste my time travel from Malaysia to Singapore. When made appointment on phone nothing was mentioned. Still have a lot of credit in package. Once finish my package will not re-sign new package again. Strong do not recommend. The above is based on personal experience and opinion, human rights for free speech.

Aurora Erika Aurora Erika

They’re rude! I still have a package and honestly if I didn’t have it and desperately needed it before I fly out I wouldn’t come back… as you can see the nail results are average. Just some feedback, improve your customer service and be kind. I’m in customer service and genuinely appalled by the lack of good service.

I yq I yq

Visited Qoosh Wisma for my Chinese New Year preparation. The queue was acceptable and fast. The store was clean and upscale. It was very cozy and inviting. The staff there were very professional, passionate and friendly. I liked the service there very much and even signed up for a package. I would recommend this place to other people and would definitely go back the store to do my nails!

Kate Yoon Kate Yoon

I want to give my honest feedback. If you want new customers, you should change your approach. This was my first visit, and I was charged SGD 138 because a massage was added to my pedicure. I did pay it, but the massage had no pressure and felt like only oil was put on my feet. I was not happy to pay that amount for this service.

Jamie gan Jamie gan

Qoosh nail spa is clean, neat and comfy.Love this place. The manicure and pedicure services are awesome. The products they use are of top quality. I would strongly recommend getting your mani and pedi here,and the stafd here understood my skin and nails concerns well and provides suitable and right treatment.

dalima chetri dalima chetri

(Would give 0 stars if possible) Absolutely the worst experience ever. I went for nail extensions on 17th October, and by today every single nail has come off. They charged me over $230, which is ridiculously expensive for such poor quality. Within the first three days, three nails had already fallen off. They fixed one initially, but I can’t be going back every other day to get them repaired. The extensions were weak, uneven, and clearly not done to last. Honestly, I’ve had far better experiences at Lucky Plaza, and for a fraction of the price. These fancy Wisma Atria salons may look nice, but the quality is absolutely disappointing. I’ll never go back — wish I could rate them zero stars.

xiao hua shu xiao hua shu

Terrible service for my recent visit here on 2 Jan 2025. Bought 3k+ packages with this outlet a few years back. Since then I have noticed the service here is deteriorating from my last few visits so I tried to avoid this outlet and visit other outlets instead. But unfortunately I went again here on 2 Jan 2025 out of convenience. However this time they did not even get my foot wet and never put hot water in tub for me to soak my feet. Just cut my nail and wrapped my feet with aluminium foil for 15 minutes and I did not even feel any treatment solution being used. Then I was told this $80+ so called fungus treatment is done. Sorry I am signing for this session as I did not receive the service. It is outrageous!

Wendy Han Wendy Han

I'm thrilled with my pedicure and spa treatment! My nails look beautiful, and the entire experience was truly worth it. The service was top-notch, and the staff were incredibly friendly and welcoming. I highly recommend this salon for a relaxing and high-quality experience.

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