Shop Reviews

Did the browhaus resurrection with Charlie. She was amazing; explained everything well and did a very nice shape for my eyebrows. Very happy with the results and the service!

Charlie is an amazing brow therapist who always delivers flawless results. She listens carefully to her clients’ needs and ensures their brows are perfectly styled to enhance their features. Her friendly and professional approach makes every visit a great experience. I highly recommend Charlie to anyone looking for a skilled and reliable brow expert!

Appointment fixed at 6pm, but waited 612pm for Browgraphy treatment. The therapist wanted to tweeze my brow then follow by colouring. I told her I always do colour first before tweeting, as previously I had bad experiences where the therapist tweezed my brow and did the colouring and cause reaction because of the hair root was just plucked up. When asked for senior therapist, the therapist was rude to storm out and spoke in mandarin to the receptionist, assuming I don't understand mandarin. First, she made me waited and then got upset when I wanted to do colouring first. zzzz I wanted to renew my package but decided not to due to this bad experience. Usually the service by Browhaus was always good, hence I have been going to them every month for the last 16 years.

I purchased the eyebrow resurrection l promotion at $200 plus a few months ago and booked the session at Browhaus Paragon. Just a week after that, the colour faded off and my eyebrows looked almost the same as pre-session. I went back to the outlet at Paragon and was told by the staff a couple of reasons why that could have had happened - (1) my skin was not absorbing the colour (2) i had not purchased the products they had asked me to buy and use prior to showering as that could help keep the colour from fading (3) I should purchase another session. Truly disappointed. Not worth the spend. Never going back there.

Like to compliment excellent service provided by Charlie Tan Despite her being my therapist for a few years, she still never fails to delight me when I pay her a visit. Her level and quality of work is truly impressive and it just gets better over the years. Always friendly and cheerful. She carries out her job professionally and is meticulous in her work. She always ensure the job is well done before allowing her customer to step out. She doesn't hard sell but sells when she identifies a need from the customer Thank you for taking pride in what you do and doing it well beyond expectations

I can't say enough good things about Charlie at Browhaus! She has been my go-to for eyebrow tweezing, and she truly understands my preferences. My eyebrows can get a bit bushy, and I’m quite particular about the details, but Charlie always ensures everything is perfect. What I appreciate most is her attention to detail and the way she makes sure I’m happy with the results. Whenever I can only make it in on days she’s not around, she takes the time to inform the therapist who will be replacing her about my specific preferences. This level of care is hard to find! In all my years with Browhaus, Charlie is hands down the best therapist I've had. She’s a true gem in the team! If you're looking for someone who genuinely listens and delivers fantastic results, look no further than Charlie! Highly recommend!

Been with Charlie for the longest time and I cannot recommend her enough for her skill sets and insane attention to detail. She does an amazing job at my brows and I can only and will trust her 110% with my brows! If you are a first time Browhaus Paragon client, Charlie would be the perfect therapist for you :)

Charlie is the best! My eyebrows are pretty tricky to shape and it took me many therapists before I found Charlie & have been going back ever since! She is very experienced, professional and friendly. I have also gotten compliments on my brows from my wedding MUA recently as well :)

I purchased an eyebrow package and have been coming to this location to have my brows tweezed and tinted for a few months now. I'd never tried tinting before and Fifi was excellent at explaining the procedure and putting me completely at ease. Fifi takes such kind care of me. She is precise and so gentle that it feels like a mini spa treatment when she works her magic. I always look great when she's done and it lasts 4-6 weeks between treatments. Fifi does such a great job, I will continue to see her and highly recommend.

I’d like to compliment Fifi for her excellent care and professionalism during my brow embroidery and upper eyeliner sessions. Her work is beautifully natural and long-lasting, and she made the entire experience very comfortable by checking in throughout the process. I really appreciate her gentle touch and attention to detail. Thank you, Fifi!