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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Lutfi Kemal Lutfi Kemal

Just came today, and got different impression, the cashier with black shirt not friendly same with the lady with white shirt short hair ( coloured haired ) they are matched. The only i like is the food and the girl who served me with hairbun she is lovely.cheers

dee sy dee sy

This Sanook branch is a disappointment. The manager and staff need hospitality training. Their approach was rude and insulting. As a regular customer for three years, I've had subpar experiences before, but today's encounter was the final straw. When the manager in the black blouse politely informed me about the no-outside-food policy regarding my egg, I understood. Even though I was really annoyed about it. However, another staff member unnecessarily repeated the instruction and asked me to remove the egg from the table, which felt belittling. Given that I'd ordered sufficient food for two people, it seemed like an overreaction. This experience has led me to decide not to dine at Sanook again. Their strict policy enforcement over customer satisfaction is unappealing.

Khalid Salim Khalid Salim

Honestly, I don't know how to describe this restaurant. I've visited it several times because it's halal and it's close to the hotel I live in. Sometimes I find the meal to be more than good and sometimes I find it to be acceptable. In general, the restaurant is good and the staff are friendly.

chicken rats homie chicken rats homie

Had an enjoyable dining here with my friends! The customer service was super good which made our dining experience even better. The staff with the brown ribbon welcomed us in and was really nice to us! Will come back to dine at this outlet

Jayjay's Junior Jayjay's Junior

Celebrating my birthday here. Excellent service, special mention to Yui. She's very attentive and welcoming. Tasty food. We definitely recommend Sanook Kitchen👍

Nishtha Narula Nishtha Narula

Went to Sephora Ion Orchard branch as the store nearest to me - Sephora Suntec - had closed down. Was looking to buy Huda beauty products but the store was packed on Saturday afternoon. Glad I found Sephora staff Hoa Ly who guided me and helped with the purchases. She was patient and knowledgeable, and did demo of different shades on my skin so that I could select the best ones. I ended up buying more than I had initially planned.

Yeo Family Yeo Family

Sephora is a great one stop source to gather a variety of brands and beauty products. However the mark up in Sephora is not low either, so it's more worthwhile to buy during sales period.

Jacqie Tan Jacqie Tan

Was queuing up behind a couple who had difficulty making payment. There were 3 cashiers, Zac, Tikki and Faye at the counter. Zac was helping the couple complete the payment, but Tikki and Faye were too "preoccupied" with counting money at the counter. Not sure why they had to do that when the store was not yet closed. Both Tikki and Faye saw that i was the only person waiting for a long time while Zac was busy but didn't bother to help clear my payment first but i decided to give them the benefit of the doubt - maybe they were just too busy with their task, maybe it was really important. But when Zac was finally done, Tikki and Faye started chatting with him and they started laughing for a while despite knowing that there was just one last waiting customer (me). I understand that it's going to be closing time in about half an hour but wouldn't it be better to quickly finish up so everybody can go home sooner? Why make customers wait unnecessarily?

Alyssa Tan Alyssa Tan

I had a fantastic experience with Radhi at Sephora Ion Orchard. She is incredibly knowledgeable about products and also genuinely warm and approachable. Radhi took the time to explain my skin tone, understand products I already have and the look I wanted to achieve, then guided me to the perfect products with thoughtful recommendations. I deeply appreciate how she explained why each product would work for me, which made the process both informative and enjoyable. Thanks to her expertise, I left feeling confident and excited to try out my new finds. Radhi is a true professional and an asset to Sephora.

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