Shop Reviews

they use indonesian nasi uduk for nasi lemak. if I knew earlier I would always buy it here! For the tempeh, I would suggest to make it thinner slice, e.g. 2 slices of thinner tempeh rather than one thick ones. thick tempeh slice might taste pretty bland

I went to Chow Tai Fook at ION and was served by a seller named Esther. She is an excellent seller—her professionalism and service really impressed me. She was also very patient in answering all my questions. I’ll definitely go back to look for her for future purchases

I have always been a loyal customer of Chow Tai Fook and have purchased several pieces from the brand in the past. I genuinely like their designs and had been looking forward to visiting the store today to view a piece I had been considering. However, the experience was disappointing. I walked around the entire store and paused at different showcases, yet no staff approached me or offered any assistance. Although I was properly dressed and showed clear interest, I was completely ignored.It made me feel unwelcome and uncomfortable. I will not be returning to this store. I hope my experience can provide some reference for other customers.

I was just casually browsing at Chow Tai Fook in ION Singapore when I came across their 故宫系列 (Palace Museum Collection)—and honestly, it completely drew me in. The pieces were not just beautiful, but felt like they carried a story, a sense of heritage. What made the experience even better was the service. Terence, the salesperson who assisted me, was incredibly patient and kind. He took the time to explain the details of each design, never rushed me, and made sure I felt comfortable throughout. In the end, I walked away not just with a piece of gold, but with something meaningful—and a really warm memory of the visit. Definitely a place I’d return to for future gifts or even just to browse with a bit of inspiration.

My family and I had an excellent experience at Chow Tai Fook Ion with Esther and Venus. They were willing to introduce the jewellery and allow us to find the best fit. My mother was able to get the ring that she wants from CTF. Super good customer service 💯🥰👍🏻 …

Went into CTF Ion on a Saturday evening and the shop was so busy no sales executive was free to attend to us. It was Ms Venus Chan who noticed and came over to offer her service. In the end, I got my Disney Chip & Dale bracelet which I have been eyeing for an awhile. :3

We were welcomed by Joan Png right from the entrance. We were there looking for a baby gift and she proactively showed us the different options & designs. We walked out happily with a unique 平安锁! Reasonable workmanship fee. Highly recommended!

Esther took the time to understand what I was looking for and guided me with patience and care. Her service was thoughtful and genuine, making the whole shopping experience smooth and enjoyable.

I recently visited Chow Tai Fook and was assisted by salesman Elvis Lee. He was extremely helpful, knowledgeable, and patiently answered all my questions. Highly recommend him for his excellent service!"

We spent almost an hour in the store and Christine was really patient and showed us all the pieces. All the pieces are displayed and the sales assistant also helped us pick out other items not displayed. We ended up bringing back three pieces but this was overall a really pleasant shopping experience