Shop Reviews

Smile Martabak brings Indonesian Street Food to Singapore. We dropped by their branch at Ion Orchard and had a chance to try out their huge menu - here’s what we think! We particularly enjoyed their 𝗖𝗵𝗶𝗰𝗸𝗲𝗻 𝗠𝗮𝗿𝘁𝗮𝗯𝗮𝗸 ($𝟰.𝟵𝟱) and 𝗕𝗲𝗲𝗳 𝗠𝗮𝗿𝘁𝗮𝗯𝗮𝗸 ($𝟰.𝟵𝟱). The combination of egg, onion and meat was really delicious, and this is truly their signature dish for a reason. We also couldn’t resist ordering their 𝗜𝗻𝗱𝗼𝗺𝗶𝗲 ($𝟯.𝟱𝟬) and got many deep fried skewers as well. We were impressed by their 𝗙𝗿𝗶𝗲𝗱 𝗕𝗶𝗴 𝗘𝗻𝗼𝗸𝗶 𝗠𝘂𝘀𝗵𝗿𝗼𝗼𝗺 ($𝟮.𝟱𝟬) and 𝗙𝗿𝗶𝗲𝗱 𝗘𝗴𝗴𝗽𝗹𝗮𝗻𝘁 ($𝟮.𝟮𝟬) because their veggie sweetness was delicious. Their 𝗜𝗻𝗱𝗼𝗻𝗲𝘀𝗶𝗮𝗻 𝗕𝗮𝗸𝗲𝗱 𝗖𝗵𝗶𝗰𝗸𝗲𝗻 𝗪𝗶𝗻𝗴 ($𝟮.𝟵𝟬) was also very memorable. The glaze on the chicken was not too sweet and the meat was juicy. Their 𝗣𝗲𝗿𝗸𝗲𝗱𝗲𝗹 𝗕𝗲𝗲𝗳 𝗖𝗵𝗲𝗲𝘀𝗲 𝗕𝗼𝗺𝗯 ($𝟯.𝟭𝟬) was a new menu item that we had to get. The cheese was oozing as we broke it in half - this was perfect for cheese and meat lover. Of course, we couldn’t leave without trying their sweet dessert martabak. The 𝗢𝗿𝗶𝗴𝗶𝗻𝗮𝗹 𝗖𝗵𝗼𝗰𝗼 𝗖𝗵𝗲𝗲𝘀𝗲 ($𝟱.𝟵𝟱) was a mixture of salty and sweet, with additional texture from the cheese being in shredded form. The 𝗥𝗲𝗱 𝗩𝗲𝗹𝘃𝗲𝘁 𝗢𝗿𝗲𝗼 ($𝟱.𝟵𝟱) was a vibrant red and the cream cheese was not overly sweet. However, the idea of sweet martabak took some getting used to, and perhaps those with a sweet tooth would like this better. Follow us on IG @toofoodtomiss for more foodie content!

Had a really great experience at Chow Tai Fook thanks to Elvis and Terence. They were both super friendly and helpful from the moment I walked in. You can tell they really care about their customers — they took the time to explain everything clearly and made sure I was happy with my choices. The service felt genuine and professional, which made the whole visit really pleasant. Big thanks to both of them!

I went to Chow Tai Fook at ION and was served by a seller named Esther. She is an excellent seller—her professionalism and service really impressed me. She was also very patient in answering all my questions. I’ll definitely go back to look for her for future purchases

Ms Esther Ho excellent service with a great attitude and a lot of patience, allowing me to take my time and choose from many different styles. I really appreciate her time and the way she shared insights about jewelry design. Thanks to her, we ended up purchasing the bracelet we had been considering, as well as a safety pendant for my sister’s child. We’ll definitely be back again next time!

I popped into Chow Tai Fook at ION Orchard on a casual afternoon, not really planning to buy anything. But as soon as I saw the CTF Pet Bulldog 999 Gold Pendant, I felt an instant pull. It was adorable, full of character, and somehow reminded me of my own little bulldog at home. Terence, the salesperson who assisted me, was incredibly kind and patient. There was no upselling, no pressure—just genuine, thoughtful service. He shared a bit about the CTF Pet series and let me take my time deciding, which I really appreciated. In the end, I left the store with more than just a pendant—it felt like I was bringing home a little gold companion. The whole experience was warm, relaxed, and sincere. I’m so glad I stepped in that day.

I really appreciate the top-notch service provided by Ms. Esther Ho at Chow Tai Fook in ION Orchard. Her professionalism, attentiveness, and warm demeanor made my shopping experience exceptional. Thank you for going above and beyond!

I had an extremely disappointing experience with one of the salesperson at this location. From the moment I walked in, their attitude was dismissive and unprofessional. Rather than offering help or answering questions politely, they were curt, condescending, and visibly annoyed by even the simplest inquiries. What should have been a straightforward interaction quickly turned uncomfortable due to their rude behavior and lack of basic customer service skills. It's unfortunate, because I was genuinely interested in making a purchase—but after being treated so poorly, I decided to take my business elsewhere. I hope management addresses this issue seriously, as no customer should be made to feel unwelcome or disrespected. A little courtesy goes a long way.

Esther Ho was quite rude when my cousin visited on 19 April. She wanted to sign up for the member and Esther just gave her the look and she was whispering to another male colleague (in a making fun manner) that my cousin wanted to sign up for the membership. It was only after when my cousin bought something that her attitude towards her changed. Please be mindful of behaviour whether towards a customer or not as this will drive potential customers away. Even when my cousin entered the shop, no one bothered to greet her. Lousy customer service. Please do something about this

We spent almost an hour in the store and Christine was really patient and showed us all the pieces. All the pieces are displayed and the sales assistant also helped us pick out other items not displayed. We ended up bringing back three pieces but this was overall a really pleasant shopping experience

I recently visited Chow Tai Fook and was assisted by salesman Elvis Lee. He was extremely helpful, knowledgeable, and patiently answered all my questions. Highly recommend him for his excellent service!"