Smile Martabak - ION Orchard

Service is inefficient and really slow? The pancake is not even fresh, already cooked and put at the side but yet the staff took his own sweet time to prepare 2 small portions for me. When it’s already done and packed, he didn’t give it to me first but instead went to prepare his other pancake and batter for standby (there is no other customer around). after he’s done with those then he handed me my order. ??? I really don’t understand the logic why can’t he pass me my order first before proceeding with his other standby tasks

Im from M city of Indonesia, I know well the way of serving and the taste. I expect they make a whole martabak on pan, so I bought whole martabak 10pcs, but as i see on the spot , the staff take out the whole martabak from below the cooking pan (not sure its fridge or warmer machine). I ate the martabak on the standing spot near the stall (directly). the martabak was just slightly warm (more to cold) for the taste nothing special and I concern the cake dough like not well cook enough that make the texture slightly hard. Note : for the price was 4x indonesian price , but not my complaint because its fair enough as its inside the mall , just its not worth it.

Not deserving of their ratings as they are all from a promotion whereby you get a free drinks for doing a google review. This is prob the worst Martabak I had in my life. Ordered choco-cheese. Expected it to be freshly made only to see the staff taking out a box of pre-packed martabak from the fridge to top up the fillings and microwave it. When I got home, everything was over drenched in sauce and the taste was awful. Husband and I took a bite each and food was unfortunately wasted. Better off buying any other apom balik off Pasar malam or meejiankueh. Martabak from indo tastes way better.

We ordered almost every dish for delivery; here is a lowdown on what is worth trying and what can be missed. Stick to their martabak manis; the original choco-cheese was gooey and filled with crunchy peanuts! A favourite for all. The ondeh-ondeh filling was however dismal and lacked the gooey filling of the chocolate to hold it together. Everything pretty much fell apart when it was delivered. The savoury martabak are surprisingly good, thick with filling and the kuah martabak telur sauce complimented it well. That is essentially all you should order. Everything else was absolutely disappointing. The Bakso was so salty, I couldn’t eat the meatballs without slathering in sweet sauce or spicy chilly to counter the saltiness. The soup was also too salty. The Indomie Ayam Geprek was essentially fried fatty chicken skin with hardly any actual chicken meat. There was nothing else the instant noodles came with which is a rip off for $11.90. The Indomie Bakso Penyet came with 5 miserable meatballs, no fried egg or garlic crackers as advertised; unsure how they could justify $10.50 for a packet of instant noodles and some small dry meatballs. (unfortunately the dish was eaten before I could get a photo!) The Beef Rendang although taste wise was ok the meat was chewy, tough and dry with hardly any rendang gravy. We requested to separate the chilli as there were children in our group but that request was sadly ignored. All the meals came covered in spicy chilli, which had a kick but meant the children couldn’t have any of the main dishes which is a shame. Strongly suggest Smile Martabak to stick to what you know best and forget about trying other Indonesian alternatives which you are unable to deliver or get right! A hit and miss of a meal, somewhat disappointing. Prices are somewhat higher than most, especially for instant noodles !

i bought red velvet murtabak and they cheated me with the portion and it is so small.the worker gave attitude and was very arrogant.This is the worst experience.