Shop Reviews

the sales clerk serving and also the cashier were angry when asked for the discount they gave, because the marking of discounted items was irregular, when asked their faces scowled and their high tone gave them to explain. May be you muat training your employee to talk and serve more nicely

26 June 2024 at abt 4pm I was with my foreigner friend who went in to Smiggles @ Orchard mrt with his family to buy bags for his daughters. I saw him asking for assistance from the staff to check on the bags the daughters and the staff approached him with a very hostile look. The way she spoke was not friendly either... Really embarrassed on the way a foreigner was treated by our service people here. I hope Smiggle will look into your service quality to everyone.

For starting kids school. Went there on 21 july 22.

I have no problem with purchase or quality of the goods, I have been purchasing stuff here. However, some of your employees need to be taught how to not being rude to customer maybe? I can't hear her voice because it was so loud and crowded and her voice so tone down. If I can't hear then I can't hear. No need to being rude in front of me. Not helping also if u want me to finish purchase quickly.

I just bought some stuffs here 2 days ago. Lots of choices and some stuffs on sale. But I just realize the staff charge me A Fluffy Notebook that I didn't put on my shopping bag, neither bring it home. I don't know if it's intentional since I'm not Singaporean and only visiting. So It will be hard me to ask for refund. I didn't check the receipt right after I paid since my daughter was starting to get cranky. I hope it's unintentional. For tourists or anyone who wants to buy something, better to check your receipt before leaving the store.

The cashier Who the name NAYLi here is very not polite at all and show us a rude gesture, we are customer come to buy dont you treat customer like a beggar !!! I have no problem with purchase or quality of the goods, last Night I have been purchasing 2 bag and i also have not talk so much and never ask anything to her, i just took the bag from the hanger and i wanted to pass to her for payment but she really gave the ugly face with pass the two bag with same pattern which one same as I choose!!! That's simple things to tell the costumer without your ugly face right? But why You need to saw us that's you are not happy with what we do only bcs i take the bag from the hanger?? Is it we are wrong!!!??? If you wanted to change just let us know with nicely and talk nicely NOT MUST YOU SAW ME YOUR RUDE FACE!!! This is not first time I been there to buy something but I never meet the rude cashier like you before!!! Please upgrade the skill level of sales and cashier to appreciate customers!!!

I was disappointed shopping here, even though I bought a lot of things there, the staff were unfriendly and curt, as if I didn't buy anything, I really regret shopping at Smiggle at G20 ION Singapore

Good quality bag and it's crowded,best present for children this Christmas 🎄 they will love it this,also 20% off its good deal. …

You will never leave the store with a large bag full of stuff. The design is lovely, fabric is high quality. I was in the store like the whole morning

Outstanding service at Smiggle Orchard! We had such a wonderful experience at the Smiggle store in G20 ION on 19 Jul 2025 2.51pm! My son has been eyeing the Vault for months, but we were hesitant to spend nearly $35 on it. The lady staff member who attended to us was incredibly friendly and helpful. We asked if we could use our SGlife vouchers, and she warmly said yes — no hesitation at all! To our surprise, she also mentioned that if we signed up as a Smiggle member (free of charge), we’d get an instant 20% discount. That made a huge difference — and made my son's day! Thanks to her kindness and great service, he finally brought home the Vault he’s been dreaming of. Thank you for going the extra mile — it really meant a lot to both of us!