Chow Tai Fook Jewellery at ION Orchard represents one of Asia's most prestigious jewellery brands, bringing Hong Kong's renowned jeweller to Singapore's premier shopping destination. Established in 1929, Chow Tai Fook has built a reputation for exceptional craftsmanship and quality that has made it a trusted name for precious jewellery and gold across generations of customers throughout Asia and beyond, with the ION Orchard boutique showcasing the brand's commitment to excellence.
The boutique features an extensive collection of gold jewellery, diamonds, gemstones, and jade pieces that range from traditional Chinese designs favoured for weddings and special occasions to contemporary collections that appeal to modern tastes. The brand is particularly renowned for its jade jewellery, carrying forward a Chinese tradition of treasuring this precious stone, while its diamond collections offer international quality and certification that provide assurance of value and authenticity for investment pieces.
As part of Chow Tai Fook's international expansion, the ION Orchard location represents the brand's confidence in Singapore's luxury market and provides local customers with convenient access to designs that might otherwise require travel to Hong Kong. The boutique offers personalised service including customisation and sizing, ensuring that each piece meets the exact requirements of the customer whether purchasing for self, gifting, or marking life's significant milestones.
6509 5231
Level B2, Unit Number #B2-56
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–9:30 pm
Tuesday
10 am–9:30 pm
Wednesday
10 am–9:30 pm
Thursday
10 am–9:30 pm
Friday
10 am–9:30 pm
Saturday
(Today)
10 am–9:30 pm
Sunday
10 am–9:30 pm
Menu information is not available at this time.
Photo Gallery
A woman stands in front of the ION Orchard mall entrance, with shops visible inside.
Exterior view of ION Orchard mall with Cartier and Dolce & Gabbana storefronts.
Chow Tai Fook Jewellery store front with displays of necklaces, rings, and gold ornaments.
Colorful sculptures of people in business attire stand outside the Prada store at ION Orchard.
Chow Tai Fook Jewellery store entrance with a large digital display and display cases.
A street view with a covered walkway and a yellow MRT station sign.
A delicate gold bracelet with floral charms presented in a red jewelry box.
A person wearing a mask and cap in a subway station with trains and escalators.
A display of intricate gold jewelry pieces, including a fan, abacus, and tiny shoes.
Close-up of elegant rings displayed on a black stand with price tags.
A close-up of a bracelet featuring green jade beads and a gold charm.
An MRT station entrance sign for Stevens station with route numbers DT10 and TE11.
Exterior view of ION Orchard mall entrance with Prada and Louis Vuitton storefronts.
A person holds a Zara shopping bag in front of the ION Orchard building.
A hand holds a red Chow Tai Fook shopping bag inside a jewelry store.
A hand holds a delicate gold earring with a translucent flower charm.
A panoramic view of a bustling street with shoppers and modern architecture.
A bustling street scene with shoppers and modern architecture, featuring the ION Orchard mall.
A hand wearing a red string bracelet with a gold pig charm, with a Chow Tai Fook display in the background.
The exterior of the Chow Tai Fook Jewellery store at ION Orchard, showcasing its entrance and display windows.
The ION Orchard building entrance with Dolce & Gabbana store facade.
A gold bracelet displayed in a red jewelry box with the Chow Tai Fook logo.
Modern escalators with glass railings and warm-toned curved ceiling in a spacious interior.
A man poses with colorful sculptures in front of the Louis Vuitton store at ION Orchard.
Close-up of various rings displayed on a black velvet stand with price tags.
Close-up of two elegant silver rings displayed on black stands with price tags.
The entrance of Chow Tai Fook Jewellery, showcasing elegant displays of necklaces and jewelry.
Close-up of elegant rings displayed on a black velvet stand with price tags.
A person in a suit holding a red Chow Tai Fook booklet with a name tag.
Close-up of elegant silver rings displayed on a black velvet stand with price tags.
Colorful sculptures of people in business attire stand outside a Prada store at ION Orchard.
I have always been a loyal customer of Chow Tai Fook and have purchased several pieces from the brand in the past. I genuinely like their designs and had been looking forward to visiting the store today to view a piece I had been considering.
However, the experience was disappointing. I walked around the entire store and paused at different showcases, yet no staff approached me or offered any assistance. Although I was properly dressed and showed clear interest, I was completely ignored.It made me feel unwelcome and uncomfortable. I will not be returning to this store.
I hope my experience can provide some reference for other customers.
BC Gan
I had an extremely disappointing experience with one of the salesperson at this location. From the moment I walked in, their attitude was dismissive and unprofessional. Rather than offering help or answering questions politely, they were curt, condescending, and visibly annoyed by even the simplest inquiries.
What should have been a straightforward interaction quickly turned uncomfortable due to their rude behavior and lack of basic customer service skills. It's unfortunate, because I was genuinely interested in making a purchase—but after being treated so poorly, I decided to take my business elsewhere.
I hope management addresses this issue seriously, as no customer should be made to feel unwelcome or disrespected. A little courtesy goes a long way.
ching ching
Esther Ho was quite rude when my cousin visited on 19 April. She wanted to sign up for the member and Esther just gave her the look and she was whispering to another male colleague (in a making fun manner) that my cousin wanted to sign up for the membership. It was only after when my cousin bought something that her attitude towards her changed. Please be mindful of behaviour whether towards a customer or not as this will drive potential customers away.
Even when my cousin entered the shop, no one bothered to greet her. Lousy customer service. Please do something about this
Positive Reviews
Rachel Chow
Went into CTF Ion on a Saturday evening and the shop was so busy no sales executive was free to attend to us. It was Ms Venus Chan who noticed and came over to offer her service. In the end, I got my Disney Chip & Dale bracelet which I have been eyeing for an awhile. :3
Sabrina Lee
My family and I had an excellent experience at Chow Tai Fook Ion with Esther and Venus. They were willing to introduce the jewellery and allow us to find the best fit. My mother was able to get the ring that she wants from CTF. Super good customer service 💯🥰👍🏻 …
james onew
I was just casually browsing at Chow Tai Fook in ION Singapore when I came across their 故宫系列 (Palace Museum Collection)—and honestly, it completely drew me in. The pieces were not just beautiful, but felt like they carried a story, a sense of heritage.
What made the experience even better was the service. Terence, the salesperson who assisted me, was incredibly patient and kind. He took the time to explain the details of each design, never rushed me, and made sure I felt comfortable throughout.
In the end, I walked away not just with a piece of gold, but with something meaningful—and a really warm memory of the visit. Definitely a place I’d return to for future gifts or even just to browse with a bit of inspiration.
Low Angel
Had a really great experience at Chow Tai Fook thanks to Elvis and Terence. They were both super friendly and helpful from the moment I walked in. You can tell they really care about their customers — they took the time to explain everything clearly and made sure I was happy with my choices. The service felt genuine and professional, which made the whole visit really pleasant. Big thanks to both of them!
Huay Yee Soh
I went to Chow Tai Fook at ION and was served by a seller named Esther. She is an excellent seller—her professionalism and service really impressed me. She was also very patient in answering all my questions. I’ll definitely go back to look for her for future purchases
