Wendy Fei
Hi, I would like to highlight some shortfalls for improving more efficient and effective service for all SingPost outlets. I have no complaints about the staff, however I hope SingPost can consider a vending machine or self checkout payment counter for those who DO NOT need the counter service & they ONLY need to buy an envelope, smartpac bags or stamps, so that they don’t have to queue for a very long time to wait for customers in front of them with tons of packages/parcels for mailing process with the counter staff. Yesterday I have waited more than half an hour just to buy a smartpac bag, and this is not the first time. I would be greatly appreciated if you can consider a self checkout payment counter similar to the supermarket self checkout type. Thank you for reading.