See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
fi
Came all the way down to mail out parcels because both their website and Google Maps showed they close at 8pm on Saturdays. Unfortunately, the shop was already closed when I arrived, and the opening hours were only updated at the storefront. I’ve suggested an update to their opening hours on Google Maps so future customers won’t have to make unnecessary trips.
Jong Han Yeo
Excellent service and products. Shoutout to James, who has served my mother and I for quite awhile now. He is always willing to go above and beyond, giving excellent service with a smile.
josefine Fun
Great range of jewellery — from traditional to minimalistic styles. Amanda was so kind and sincere, and helped me find the perfect piece. Highly recommend this orchard ion outlet and the lovely staff!
Irene Oh
Very good experience shopping with Hera at Ion Orchard. She’s very patient in explaining all the items during my first visit. Upon my second visit, I looked for her for my purchases and she was professional throughout. Highly recommended!
Pamela Seto
On the two occasions (24 June and 8 July) at the APM Ion, I was served by James. I find him pleasant. After a little interaction, he was able to grasp my accessories preference. He gave good suggestions but was not pushy. He is absolutely delightful.
YVC
Amazing service from Juliana! Top notch initially wasn’t intending on making the purchase but she was so patient and knew the collections inside out. I ended up buying both rings on a whim! Thanks again Juliana I will be back.
Amelia Firanescu-Chua
Came by almost closing time at ION but really enjoyed the style tips by Juliana! Spent 45 minutes to get the right tips, and finally secured a beautiful set of necklace & bracelet. It is a dream design and rare wonderful service by Juliana.
Shenny Yeo
I had an outstanding experience thanks to Timothy, who provided exceptionally good service from start to finish. He was not only extremely knowledgeable about the products and services, but also incredibly patient throughout the entire process. No question was too small, and he took the time to explain everything clearly without ever making me feel rushed. It’s rare to come across someone who is so genuinely committed to helping customers. Timothy truly sets the standard for excellent service. Highly recommend seeking him out if you want a smooth and pleasant experience
Esther Tan
Tia went above and beyond helping me untangle my necklace. She was incredibly patient, professional, and genuinely kind throughout the process. Her exceptional attitude and service truly made my day — staff like her are the reason I’ll keep coming back to APM Monaco.
Nancy Wee
Kelly was very patient and knowledgeable of the pearl necklace which I finally bought. My first purchase was also assisted by her. Overall love her service. Thank you Kelly.
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