See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
fi
Came all the way down to mail out parcels because both their website and Google Maps showed they close at 8pm on Saturdays. Unfortunately, the shop was already closed when I arrived, and the opening hours were only updated at the storefront. I’ve suggested an update to their opening hours on Google Maps so future customers won’t have to make unnecessary trips.
Jong Han Yeo
Excellent service and products. Shoutout to James, who has served my mother and I for quite awhile now. He is always willing to go above and beyond, giving excellent service with a smile.
Syaz
I had an amazing shopping experience with Kelly - super helpful and friendly!
Karen Koh
Tim had attended to us and he has gone the extra mile to transfer the stock immediately. He has been very helpful and even guided me on accumulation of the mall’s point. Very good experience!
Arwen K
I had a wonderful experience with Kelly at ION. She was warm, attentive, and very knowledgeable about the products. Her service made my visit enjoyable and efficient. Truly an asset to the team!
Nancy Wee
Kelly was very patient and knowledgeable of the pearl necklace which I finally bought. My first purchase was also assisted by her. Overall love her service. Thank you Kelly.
josefine Fun
Great range of jewellery — from traditional to minimalistic styles. Amanda was so kind and sincere, and helped me find the perfect piece. Highly recommend this orchard ion outlet and the lovely staff!
Irene Oh
Very good experience shopping with Hera at Ion Orchard. She’s very patient in explaining all the items during my first visit. Upon my second visit, I looked for her for my purchases and she was professional throughout. Highly recommended!
Pamela Seto
On the two occasions (24 June and 8 July) at the APM Ion, I was served by James. I find him pleasant. After a little interaction, he was able to grasp my accessories preference. He gave good suggestions but was not pushy. He is absolutely delightful.
YVC
Amazing service from Juliana! Top notch initially wasn’t intending on making the purchase but she was so patient and knew the collections inside out. I ended up buying both rings on a whim! Thanks again Juliana I will be back.
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