Shop Reviews

Came all the way down to mail out parcels because both their website and Google Maps showed they close at 8pm on Saturdays. Unfortunately, the shop was already closed when I arrived, and the opening hours were only updated at the storefront. I’ve suggested an update to their opening hours on Google Maps so future customers won’t have to make unnecessary trips.

I'm regular customer for APM jewelry. Loves their product and good quality. This is my first time purchasing in Ion Orchard branch. The staff who serving me name Tia. She is very attentive, friendly and gives honest opinion that which items suit me best. If u guys happen want to buy jewerly, find her. Been eyeing on Asymmetric Triple Météorites Earrings quite sometimes. Wish they sell the climber earring in pair. Probably need to buy another pair 😅 (can wear upward or downward, depend how u like it)

Loved the collections here. Hera was extremely helpful and kind. I would recommend APM Monaco for lovely designs with great quality

It's a pleasant experience with James. He explained the details of exchange & warranty policy. But it will be great if can adjust the spot light on the customer side, coz it's hot even though I'm just stand there for awhile. :)

Tia went above and beyond helping me untangle my necklace. She was incredibly patient, professional, and genuinely kind throughout the process. Her exceptional attitude and service truly made my day — staff like her are the reason I’ll keep coming back to APM Monaco.

I had an outstanding experience thanks to Timothy, who provided exceptionally good service from start to finish. He was not only extremely knowledgeable about the products and services, but also incredibly patient throughout the entire process. No question was too small, and he took the time to explain everything clearly without ever making me feel rushed. It’s rare to come across someone who is so genuinely committed to helping customers. Timothy truly sets the standard for excellent service. Highly recommend seeking him out if you want a smooth and pleasant experience

Came by almost closing time at ION but really enjoyed the style tips by Juliana! Spent 45 minutes to get the right tips, and finally secured a beautiful set of necklace & bracelet. It is a dream design and rare wonderful service by Juliana.

Amazing service from Juliana! Top notch initially wasn’t intending on making the purchase but she was so patient and knew the collections inside out. I ended up buying both rings on a whim! Thanks again Juliana I will be back.

On the two occasions (24 June and 8 July) at the APM Ion, I was served by James. I find him pleasant. After a little interaction, he was able to grasp my accessories preference. He gave good suggestions but was not pushy. He is absolutely delightful.

Very good experience shopping with Hera at Ion Orchard. She’s very patient in explaining all the items during my first visit. Upon my second visit, I looked for her for my purchases and she was professional throughout. Highly recommended!