Clare Ong
One of the worst customer service experience I’ve seen in SG. Came here on a Tuesday afternoon, 22 July, and saw a huge queue for the Shrimp Labubu Wacky Mart restock, but the item was placed behind the counter - so I asked the staff if they saw enough stock for those in line, he said he could not tell and the only way was to queue, totally neglecting the fact that some may only want to purchase one item, or are in a rush. If the staff were professional they would have explained it properly, instead he just told me off, saying then I think you should just not queue. What a joke - I’m a huge POP MART fan but even this is a new low for me. Not visiting this store again.