Shop Reviews

I am always a fan for Sulwhasoo products. Celine Chew, the boutique manager at ION gives a very good recommendation of products to suits your needs.

It was a pleasant experience at Sulwhasoo Ion. Celine is extremely knowledgeable and gave various tips for my skincare concerns. Would recommend!

Had yet another wonderful facial experience at Sulwhasoo Ion! Therapist Rebecca’s facial massage techniques never fails to provide relaxation and puts me to sleep almost everytime. Been a long time fan of Sulwhasoo and will continue to be! 😊 …

Celine Chew is really helpful , friendly … explained clearly on the steps of how to use the products. Really appreciate her help . Will definitely come back for her service again .

The staff at this boutique are very friendly and helpful. I do my facial here monthly and am pleased with their Ultimate S treatment, a recently added one. Feels refreshed every time.

Highly recommended for those who wish to retain their youthfulness! ✨️💯 The therapists would walk through with you on understand your skin conditions and concerns before the session, and would then recommend you the treatment plan that's most suitable after, before starting the treatment. …

Ashley has been lovely and patient with me trying on the bags. She even sent me a message to thank me for purchasing the bag right away I leave the store. I enjoyed my shopping experience.

We visited Loewe @ Ion to get a Flamenco bag which I had coveted for some time. We were served by Jeremiah, a pleasant gentleman who has great product knowledge and a welcoming personality. He showed us different ways to carry the bag and helped to model one of the bags so that I could compare it with the one that I was holding. After payment has been made, he took time to explain Loewe's complimentary leather care service and also helped us with the Ion rewards app so that we could enjoy some cash rebates on our purchase. This is my first Loewe bag and thanks to Jeremiah for making the experience a wonderful one!

Horrible Service. Bought $3000 worth of items including a pair of jeans which needed to be altered. At the point of purchase the staff were super attentive. Was told that I would receive a call after the alteration was done and it would take about 2 weeks. Nobody called after 3 weeks so I decided to head down to collect. The staff merely took my receipt, asked me if I wanted to try. I tried the pair of jeans on and none of the staff even bothered to remove all the loose threads which was all over the pair of jeans. Then the item was dumped in a crumpled and used paper bag without even bothering to wrap the thousand dollar pair of jeans in wrapping paper. The boutique reeks of hypocrisy and is very obviously only interested in making a sale. Service standard is atrocious!!! Will never step into this boutique ever again. Whoever runs this boutique ought to seriously consider conducting a service standard check!!! 😡

Thank you Gene for helping me pick out a gift for my mom.