38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Lisa T Lisa T

Ashley has been lovely and patient with me trying on the bags. She even sent me a message to thank me for purchasing the bag right away I leave the store. I enjoyed my shopping experience.

velan v velan v

Aiyork is the best. Always checking and making sure everything is in order before billing me. Very happy with all the services.

Florence Kelly Florence Kelly

Charged $68 and the shop was not able to remove the Vaseline stains on the down jacket at all. The staff kept the invoice and credit card receipt did not return after I pickup the laundry. Gave 3 stars instead of one star is because the past services were good.

Alexis C. Alexis C.

Presto is the worst dry cleaner. If you are planning to send in jackets and trench coats, please don't. They are extremely unprofessional. Hot iron over a black blazer resulting in burnt shiny marks, and hot iron over the flap of the trench coat (with the button beneath) causing yet another burnt shiny mark. When a complaint was raised with Presto, this is the response - "we are unable to process shiny marks as a claim for compensation as it is a common problem for jackets". Great response - send in laundry at your own risk, because they will not take responsibility for damage.

HUIG HUIG

I’ve sent in a relatively inexpensive black jacket to presto for dry cleaning. The garment was returned to me with iron streaks all over. This came as a surprise as it’s not my first time using Presto. Their past services were very pleasant and commanded the premium. From the damage, it is clear that the garment’s care label mentions to press with a press cloth - was clearly ignored. It’s disappointing that a premium dry cleaner can’t get a basic piece right. The service recovery was subpar and could not even restitute the fee paid for the dry cleaner. I will not be back because I can’t afford sending my garments in and having to worry about whether basic pieces can done right.

Nirmala G Nirmala G

Best service from Aiyork at ION, always. She is always checking and making sure all our laundry well taken care. You can leave the laundry and know all will be taken care properly. Good job, Presto!

Daisy Tan Daisy Tan

Served by Ms Ooi Ai York. Always greeted by this pleasant lady. Cheers for a nice service received.

Tiong Mee Fong Tiong Mee Fong

I like the service here. Came all the way from Jurong East. Ms Ooi provides very good service.

show auct show auct

Very friendly aunty who always greets customers with a smile. Love her service .Didn’t get her name but she’s short hair wearing spectacles.

eunkyung kim eunkyung kim

Good service! Offers free home delivery above $100. Good for cleaning clothes after winter travels.

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops