Location: Level 4, Unit Number #04-17A
The exterior of Presto Drycleaners with its illuminated sign and logo.
Close-up of a black Burberry jacket with a stain circled on the fabric.
Close-up of a dark fabric with a stain on a lapel, possibly a suit jacket.
A hand holds a black garment, possibly a suit jacket, showing its lining and pockets.
The entrance to Presto Drycleaners with its logo and a service window.
A close-up shot of a black suit jacket on a hanger with a tag from Presto Drycleaners.
Based on 15 reviews
Out of 177 shops
Not enough ratings
Jiak Pa Liao
They used to be very good. But due to recent price hike, no longer worth going to this shop. No point talking to customer support. Better to go other laundry shops. The negative reviews were a concerned for customers sending luxury items to the shop.
Alexis C.
Presto is the worst dry cleaner. If you are planning to send in jackets and trench coats, please don't. They are extremely unprofessional. Hot iron over a black blazer resulting in burnt shiny marks, and hot iron over the flap of the trench coat (with the button beneath) causing yet another burnt shiny mark. When a complaint was raised with Presto, this is the response - "we are unable to process shiny marks as a claim for compensation as it is a common problem for jackets". Great response - send in laundry at your own risk, because they will not take responsibility for damage.
HUIG
I’ve sent in a relatively inexpensive black jacket to presto for dry cleaning. The garment was returned to me with iron streaks all over. This came as a surprise as it’s not my first time using Presto. Their past services were very pleasant and commanded the premium. From the damage, it is clear that the garment’s care label mentions to press with a press cloth - was clearly ignored. It’s disappointing that a premium dry cleaner can’t get a basic piece right. The service recovery was subpar and could not even restitute the fee paid for the dry cleaner. I will not be back because I can’t afford sending my garments in and having to worry about whether basic pieces can done right.
Yasin Mangera
Worst customer service I’ve ever experienced. Paid $160 to dry clean a $1000 outfit. After ruining it, offered $140 back in compensation, not even the amount I paid them to clean. After speaking to customer service (who took a month to respond), offered me a $60 voucher on top of that and still didn’t apologise. Whilst the financial aspect is disappointing, the stress of the situation and the complete incompetence and carelessness of Presto made everything so much worse.
David Tan
Ruined two of my pants and no compensation, no apology. And they have the audacity to keep raising prices. Read the room, your service is atrocious and there are better and more afforable laundry services nearby.
sugar Lim
Attended by Madam Ooi at Ion branch, she is very friendly and cheerful. Lead time for dry cleaning is fast.
Lynn Koo
My favourite laundromat and friendly staff. Turnaround time is quick and they do a superb job. Highly recommended!
Tiong Mee Fong
I like the service here. Came all the way from Jurong East. Ms Ooi provides very good service.
Daisy Tan
Served by Ms Ooi Ai York. Always greeted by this pleasant lady. Cheers for a nice service received.
Nirmala G
Best service from Aiyork at ION, always. She is always checking and making sure all our laundry well taken care. You can leave the laundry and know all will be taken care properly. Good job, Presto!
