Shop Reviews

Honestly, it was a bit of a letdown. The whole experience felt overly restrictive with so many “Cannot do this, Cannot do that” rules. It really sucked the fun out of art. Instead of enjoying the art and being able to freely engage with it, I was constantly reminded of what I couldn’t do, which made the visit feel more like a chore than an enjoyable outing. I understand the need for some rules to protect the artwork, but the strictness here really took away from the overall experience. Art should be about freedom and creativity, but it felt more like being in a museum where you were constantly walking on eggshells. It’s a shame, as the art itself could have been really inspiring if the atmosphere had been more welcoming and relaxed.

Went for the Taokaya System Hair Treatment by Natsumi-San and my hair felt healthy instantly! Recommended especially becuase they used Kerasilk Products!

Awesome service by Yi Ling! She’s my go-to hairdresser for many years. I always trust her with choosing my hair colours and hair styles. Had a great self-care time today!

With my constant growing white hair, i have to do colouring at least twice a year. Today was my first visit to Hair Atelier by Shunji Matsuo at Ion Orchard and I was assigned to International Director Stanley, who impressed me. The place is clean and comfortable. Stanley was very meticulous, carefully examining my hair texture/condition and before every step he took he will give me a heads up. He also took into account my personal preference and making sure I am comfortable throughout the whole session. My hair colour turned out really nice and gives me a refreshing look! Glad that I chose a darker tone colour this round as it adds depth and dimension to my dark hair. I also liked that it didn’t have a bad chemical smell like previous treatments that I have tried. There’s also no hard selling, I’m definitely going back again. I highly recommend Hair Atelier by Shunji Matsuo!

I've been going to Yi Ling for my hair coloring, and she never disappoints. She’s meticulous, professional, and knows exactly how to bring out the best in my hair. My color looks fresh and vibrant every time. Can’t recommend her enough!

I had a wonderful experience, particularly thanks to the lovely Yi Ling. I walked in with absolutely no idea what I wanted or what would look good and walked out with the haircut I never knew I needed. Thank you so much again Yi Ling!

Had a great experience ! Yiling my stylist is cheerful and friendly. She took great care of my Mum too. She knew what color we needed for our root touch and suggested an effective hair treatment. Glad I took advantage of the discount as well.

Jeanie has been my hairstylist for many years (more than 15 years) and she has seen my hair through many seasons (of colours..pink, purple etc) and styles whether short or long. She is the absolute best because she always listens and gives advice based on hair type and face shape. I completely trust her and my hair has always looked its best because of her. Today I’d like to write a review for Khang as well. I mentioned to him that I had two new piercings in one of my ears and to be careful when washing, he went the extra mile three times! (Hair had to be washed 3x because of the treatment I was doing) Additionally, he even stayed till the end after his work was done to wait to see if he needed to assist Jeanie (as I was the last customer). Thank you Khang! Really appreciate this kind gesture as I have sometimes have sensitive skin and brushing against the new earrings can bring some discomfort but you made the 3x hair wash very restful because of your care :)

Did my keratin treatment at ion branch today, the effect on the hair was fantastic, my first time doing this treatment. Was told by stylist this treatment is only required once or twice a year Jeslyn the stylist which did the treatment for me explained the details and benefits of this treatment. Good service and great massage during shampooing as well

Yi Ling was good. But yst i came for a hair treatment without an appointment so they assigned this extremely skinny small girl to do the treatment for me. Forgot what her name was but she was extremely rough when it came to handling my hair. She was so rough she pulled my hair. Not sure how and why she was hired. Stay away from her