See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Choo Hua
very lovely and helpful staff, going the extra mile to help you polish away scratches on your desired shoes, calling other stores for the size you're looking for. doesn't matter whether you're just buying or trying, attentive to you anyway.
Lpc Fantastic
The store didn’t have the shoes in size EUR 40, so the staff let me try sizes EUR 41 and 39.5 instead. However, one size felt too loose and the other too tight, so I couldn’t get the fit I wanted.
Den Ver
Very quiet place. Seems like I was in a library hahaha. Staffs were mostly seems so hesitant to approach customer immediately. No building rapport to make the customer feels relax. Walking around the shops makes me feel awkward, all eyes on me and feels like it's a must to buy something before going out. But I end up buying, not because I felt force too, but i just found cute footwear. Thanks for serving and asissting me tho. Take note of the dusty shelves. Thanks!
C G
I would like to thank Kai Qie for her excellent service. I visited Clarks, Ion on 27 Nov and bought some shoes. I observed that Kai Qie sincerely greeted all guests who came into the shop and rendered her help promptly. There were some minor issues with the shoes I bought and she went the extra mile to solve them. The entire shopping experience was enhanced by this lovely lady.
Thomas Tong
Fantastic level of customer service!!! Staffs are so friendly and patient. Indeed a wonderful shopping experience.
Lim Lai Tee
I would like to thank to Yi Xin for her great service ! As she help me check for the available stock without me asking. And she even offer to delivered to my house with free deliveries service as I told her that I need it urgently for overseas. Her smile and friendly attitudes makes me will go more often to support their brand. Thanks Yi Xin
Deanna Arcueres
Good customer service. I walked in at Ion store keen to buy pair of shoes but worried that I couldn't pay due to card issues. Despite this hurdle I'm able to purchase successfully. Thanks to the two lady employees who went above and beyond their job scope. Thank you! PS: I also appreciate that they don't follow me when looking around until I specifically ask for assistance.
Elizabeth Lee
Very good and friendly service
Exotic Tattoos & Piercing Singapore ETNP
Absolutely love their shoes. I'm a size 41 and have flat feet. The support and comfort my white leather sneakers provided was so sung and look so classic. I may just grab another of the same pair. It's one of those pair of shoes that you wear with everything until they are worn out and still have no heart to let it go. Excellent service too!!!
Mark Chan
Very nice ECCO store with a wide selection of their latest range.. Very helpful, polite staff.. Will return to this ION store 👍👍 …
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