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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Pei Kang Ng Pei Kang Ng

I made a wrong choice of laptop. Retail manager John Nash and his colleague Mike Yu from Bugis outlet went the mile to provide a replacement that I was very pleased with. Amazing dedication and exemplar of why services count!

LP Chen LP Chen

So glad I chanced upon this outlet. Even though the outlet is not as big as their other locations, I appreciate the friendly team and John was especially helpful with my order, even offering to check stocks at other outlets and transferring them over for me. I went in for a desktop and ended up getting more items than I expected. I would recommend checking out this outlet for sure!!

Tan Fy Tan Fy

Feel disappointed on your malay guy staff attitude.He had previously promised to let us used membership voucher for my laptop purchased. But he forget to help me redeemed my vouchers.I make refund request.He refused to refund to me and insult me for make refund request for ONLY 10 dollars. Please investigate and hope he can improve his service to customer.

Louise Chew KY Louise Chew KY

Ragav did a great job serving me for my tiny request of fast charger

M “Super” L M “Super” L

Challenger has One Piece and Pokémon Cards!! Great selection!!

N Chia N Chia

Excellent service from the two staff that served me when I was there multiple times over the past two months. On my first visit about two months back, I was greeted and welcomed by the senior staff, who took the time to explain to me about the things that I need to know about getting a good sound equipment. While I may not be able to afford it right now, I’ll be sure to check that out again in the future as the staff provided incredible insights into the world of sound. On Monday(4th September), I visited the store again to grab myself an iPhone but it was out of stock. Luckily, the other staff was incredibly helpful as he understood my requests and made the effort to contact the other stores to check for stock availability. Thankfully, I was able to make the payment at the ION outlet while collecting the iPhone at a more convenient location. Overall, their standard of service was off the charts and did everything within their ability to ensure that I left the store satisfied.

Donna Mapagu Donna Mapagu

Wei Wen was very helpful and very professional. He answered all my questions about the products. I highly recommend this shop.

Nexchapter Nexchapter

Whether you purchase or not, their service is always on top. Was served by WeiWen twice, really helpful, kind and patient. Thank you for your amazing service

Ley Hoon Tan Ley Hoon Tan

Ray Liew from Taka jewellery @ion is one of the best sales persons that I have met. He is very helpful and super patience, will go the extra mile for customers. He is a jem to the company 😍 keep up your good effort, Ray!🤩 …

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