Shop Reviews

🟥 Update = Just to inform the staff at Ecco Ion mall that I had actually gone to Raffles City's Ecco branch, and had bought a pair of black shoes; the same design as the ones in the photos. 🟨 Ecco shoes are always very comfortable for me. ********************************* ✳️Was at Ecco store at Ion recently. ● Desmond, the sales staff, was very patient and polite when he served me. I tried on a few pairs, and he was understanding when I said some shoes were not of my liking. ➡️ The colour of the shoes I wanted was not in this Ion shop, so Desmond helped me to check the online inventory system of Ecco Singapore, and he said a black pair was available at the Raffles City branch. ☑️ So I went over there and bought that pair. Thank you for the service.

Bad, 1 STAR. I came at 9:55PM, closed!

Seriously? Your entrance show Open but the store itself is closed. What's happening here?

Went to this place to buy few iPads. They have no willingness to help, to sell or anything. They simply look at you no stock, don’t know when they receive and at no point they will have they initiative to keep you updated. Either the business is too good or they absolutely don’t care

Google states that this store closes at 10pm, arrived at 949pm and store is closed without any personnel inside at all. It’s not even preparing to close, but closed with their lights dimmed and a sign hanging on the door that says CLOSED. Please update your operating hours if you close earlier at per se 930pm or are your employees getting off work earlier than expected. This is giving people false hopes and expectations. I literally rushed down for nothing….

pathetic. the guy closed the outlet by 9:45. he shutdown the systems waiting to go home. when i explained im here to return, he convinced me that this outlet is no good as it doesnt have much items in stock. this outlet and the rep is a disgrace.

Bad employees, rude too. Came at 9:48 was already closed. (8/4/25) Would have rated it 0 stars if it was an option.

Big shoutout to Kenward! Thank you for your excellent service and professionalism. You were knowledgeable, patient, and made the laptop buying process smooth and enjoyable. I really appreciate your help in finding the perfect option for my son needs.

I went to buy a Bluetooth speaker yesterday and was truly impressed by the service from Ken at the ION branch. I originally planned to get a Sonos speaker, but the demo unit wasn’t working and the first staff didn’t help much. Just as I was about to make the purchase, Ken stepped in, patiently found a way for me to listen, and guided me based on my needs. In the end, I bought a JBL speaker that was a perfect match for me — all thanks to Ken's professionalism, patience, and product knowledge. Challenger is lucky to have such a great staff. I’ll definitely look for him again next time!

Ginny was super helpful and efficient in completing our purchase. Nevertheless, she did her best to explain every single detail to us. Super recommended