Shop Reviews

Service was prompt, even though there was a long queue. The cheese taste in the cheesecake was absent and the lack the fluffiness of a light Japanese cheese cake. I left them in the fridge and ate them a few hours later. It tasted like New York cheesecake. It definitely tasted better when chilled. The mochi was warm, indicating it was freshly baked. It was crispy on the outside and chewy on the inside. Nonetheless, other than it being mildly sweet, it lacked the strawberry and chocolate taste.

Delicious breads and pastries. Though the price is a little steep, its worth it once in a while. The store is located at the basement of Ion orchard where there are many other F&B establishments especially those from Japan.

I always enjoy the breads here, they’re rly good! Only odd thing is they don’t provide plastic bags, but most other bakeries do.

Bought 6 loaves. By the 4th day, the bread has started turned dry and stale. 1st few days tasted great and soft.

I like the bakery products from this store at ION Orchard. They offer a wide variety of delicious pastries and baked delicacies, all beautifully displayed. My favorite is their fluffy cheese bread — soft, light, and very satisfying. I always make it a point to stop by whenever I visit ION Orchard.

3 croissant for $1.80. Really nice! Buttery flavour. Will definitely come back again!

Today I had my one-to-one 3D styling atelier with Yee Ling. She is very friendly, patient, encouraging and professional, she gave a lot of helpful pointers for a makeup newbie like me. The makeup that she taught me looks natural and perfect for every day wear, it makes my eyes look less tired (which was something I am very insecure of). No hard selling of products as well, she just recommended me to get some products to practise at home. Thank you to Yee Ling! I appreciate her service and friendliness. Thank you for making me feel pretty again.

Had the 1-to-1 Lunar makeup class with Yoke Hwei! Very friendly teacher and very patient with me. I didn't draw well 😂 she helped me cover up my "mess" before I leave 🥹 …

Dear Shu Uemura Team, I wanted to take a moment to express my sincere gratitude for the exceptional service I received from your brand ambassador, Vanniee Lee, during my recent visit to the ION Orchard Boutique on May 7, 2024. Vanniee's professionalism, friendliness, and patience were truly remarkable. Not only did she possess an in-depth knowledge of the cosmetics I inquired about, but she also went above and beyond to ensure I had a wonderful experience. As it was my birthday month, Vanniee treated me to a delightful makeover, making the occasion even more special. Her dedication to providing top-notch service is evident, and I left the store feeling not only satisfied with my purchases but also grateful for the personalized attention she provided. I want to extend my heartfelt thanks to Vanniee for her outstanding work and to your team for employing individuals who embody such dedication and passion for your brand. I will undoubtedly be returning to Shu Uemura Boutique ION Orchard for future makeup needs and will be recommending Vanniee's services to friends and family. Thank you once again for a memorable experience. Warm regards, Angeline Yu

I was served by Michelle Moy who was very helpful and professional. She was also very patient in answering my queries and advising me on what products suit me better. It was such a wonderful experience.