Elysia Lee
I recently purchased my first pair of gldsmth earrings. The studs looked pretty, but the backing of the studs turned out to be too tiny and difficult to screw on. On just the second wear, I lost the backing of the stud as it fell off on its own. For a pair of earrings that is on the pricier side, I was looking forward to wear it daily, but it turned out to be difficult to put on. On top of that, it was difficult to reach their customer service for support. When I reached out via email, I was greeted by responses that felt impersonal and insincere. The lack of genuine customer service is what left me disappointed.