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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Reina K Reina K

Old Chang Kee

Visited on 11 June around 12–1 PM. The auntie who served me didn’t give me a receipt, which meant I couldn't enter the Instagram contest they were running for the salted egg menu items, even though I asked for it!! On top of that, she seemed very confused when taking my order, despite me clearly stating the 5 items one by one, slowly. It made the process unnecessarily frustrating. I hope the staff can be better trained in handling orders and customer service.

Dickson Lee Dickson Lee

Old Chang Kee

Staff attitude very bad, that one old aunty with white hair, i asking thing she reply me attitude very bad like scold person. I never go agian, very disappointed iON orchard old chang kee.

Lex Yong Lex Yong

Old Chang Kee

The crews doesn’t bother to serve. Everytimes i went there , there are 2 crew inside preparing in the kitchen. Customers standing outside they don’t bother to even care , keep doing their preparation. Super bad terrible experience

Wong Angie Wong Angie

Old Chang Kee

The mushroom curry puff is oily and the potato curry puff does not seem to taste as crispy as nice as some other outlets.

Suryani Rimba Suryani Rimba

Old Chang Kee

their curry puff tastes so good and the taste at every outlets are the same. Good job on keeping the same qualities at every stores

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Old Chang Kee

Aunties there are usually friendly and nice. Food is nice too.

Ainaa KZ Ainaa KZ

Old Chang Kee

Ms. Zhang S so nice and make my chicken taste better, with her service, polite and very good attitude.

A A

Old Chang Kee

Was buying 3 sticks from the white hair aunty. Dumped it all into a plastic bag. Asked her for chilli sauce politely, u know what she said? “ can you don’t be so impatient? “ :’) (scolding tone) then proceeded to nag at me. Bruh i’m just having my break time buying food minding my own business, and this is what i get. never patrionizing your store ever again until y’all up your service level game

Enrique Montes Enrique Montes

Old Chang Kee

Curry puff is nice, however, over the years the taste has changed. Past years are more delicious than now 👌🏻 …

Lisa S Lisa S

LAC Nutrition For Life - Ion Orchard

The only lady retail assistant was disinterested to explain the benefits of cheaper products I was keen to buy and kept suggesting to get more premium products. Her behaviours indicated she was only keen to sell more than the 2 boxes I wanted. Given that this is in ion orchard, I would expect professional customer service. Her service does not reflect well on the GNC brand. She might appear like a veteran with tons of experience but she unfortunately came off as a sales person with an arrogant attitude with no real product knowledge. there was no conversation on health needs and health concerns. Her priority seemed to be pushing more sales. The GNC retail folks in the heartlands are more sincere and helpful than this lady here.

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